What are the opening hours?

Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 5pm

Independent Monitoring Authority

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Swansea (Abertawe), Wales
Independent Monitoring Authority

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public service We protect the rights of EU and EEA EFTA citizens (Iceland, Liechtenstein and Norway) in the UK and Gibraltar.

We do this by monitoring UK public bodies to make sure they implement the rights of these citizens and by identifying any underlying issues. We are independent of government and will be both professional and impartial in our work.

29/10/2026

Great to be at the Law Society of Scotland conference today. We're looking forward to speaking with members of the Scottish legal profession about the IMA's work and discussing the issues that matter most to EU citizens and their families.

28/10/2026

Have you subscribed to our monthly newsletter?

Read and share our October edition: https://orlo.uk/ZMtK6

Subscribe here: https://orlo.uk/Tfce1

27/10/2026

Our new Public Bodies Hub brings together guidance, resources and information to support public authorities in understanding and meeting their obligations relating to citizens’ rights under the Withdrawal Agreement and Separation Agreement.

https://orlo.uk/8eIUu

23/10/2026

Have you subscribed to our monthly newsletter?

Read and share our October edition: https://orlo.uk/QSK1R

Subscribe here: https://orlo.uk/W2UBf

21/10/2026

What is EUSS status and why do you need it?

Our factsheet explains what EUSS status is, who can apply, why it's important, and how you can prove your status.

Read more: https://orlo.uk/n2JoW

20/10/2026

Do you know your rights?

Read our updated Your Rights pages to learn more https://orlo.uk/hksfZ

19/10/2026

Do you need an ETA to travel? Find out more on our Resource Hub: https://ima-citizensrights.org.uk/our-work/resource-hub/

Travelling to the UK?

Do you need an ETA?

You DO NOT need an ETA if you have EUSS status.

Your status is already stored digitally on your eVisa.

Your eVisa is another name for your UKVI account.

Before you travel:
Check your passport is linked to your UKVI account
Make sure your details are up to date

Have a pending EUSS application?

Read our fact sheet to find out more.

12/10/2026

¡Feliz Fiesta Nacional de España!

08/10/2026

What is EUSS status and why do you need it?

Our factsheet explains what EUSS status is, who can apply, why it's important, and how you can prove your status.

Read more: https://orlo.uk/UJIXF

07/10/2026

Travelling to and returning to the UK can feel complicated, particularly if you hold settled status, pre-settled status, a Certificate of Application (CoA), an EUSS family permit, or are waiting for a decision on your EU Settlement Scheme Administration or appeal.

Our travel page explains your right to travel to the UK, how to prove your immigration status, which travel documents you can use at the border, and what to do if you experience issues with a carrier (your airline, train, or ferry operator), Border Force or eGates. Whether you need to show a share code, update your UKVI account, use a national identity card, or prove your eligibility to travel, this page brings together the latest guidance and resources.

https://orlo.uk/mmbeu

Address

3rd Floor Civic Centre, Oystermouth Road
Swansea
SA13SN

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Website

https://ima-citizensrights.org.uk/report-complaint/

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