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Social media guidelines

Our social media channels have been created to provide help, support, information and ideas for residents in Surrey. We ask everyone to post in a respectful manner in line with our guidelines. If they don't, we reserve the right to delete or hide any comment that goes against them. We not respond to comment on individual cases or decisions. Please log any highways issues at www.surreycc.gov.uk/reportahighwayproblem

Here are our guidelines:
• Do not post misleading, inaccurate or false information, or links to pages containing misleading, inaccurate or false content.
• Please keep posts friendly and avoid using offensive or abusive language and pictures. This includes swear words, variations of swear words, links to harmful pages, and repeated posts.
• Please do not personally attack our employees or any other member of the public commenting on our page.
• We do not allow comments or posts that disclose information about our employees.
• Your comment is your own. It is your own responsibility to take care of your confidentiality and when sharing sensitive information.
• We reserve the right to reproduce, share or publish any comments made on the public page. All comments from users which go against our guidelines listed above are at risk of deletion. Should someone continue to break the rules or post unconstructive, repetitive posts, we reserve the right to, as a last resort, ban this person from our social media channels.

Be rewarded for healthier and greener journeys. Choose to walk, wheel, run, cycle or take the bus or train with BetterPo...
30/10/2026

Be rewarded for healthier and greener journeys.

Choose to walk, wheel, run, cycle or take the bus or train with BetterPoints. Record your trips and see your rewards grow.

By making one change at a time, you can get fitter, be healthier and earn BetterPoints to spend or donate.

Download the free app now: https://orlo.uk/YNFyD

As we head into autumn and winter, storms, strong winds and freezing temperatures can sometimes lead to power, gas or wa...
30/10/2026

As we head into autumn and winter, storms, strong winds and freezing temperatures can sometimes lead to power, gas or water outages. 🍂

Would you know what to do if it happened?

• Find out who to contact if your services are disrupted
• Check how to prepare for outages
• Sign up to the Priority Services Register if you or someone you know may need extra support

Find more information in the comments below 👇

Our Roadside Rangers have been busy in Godstone, Guildford and Virginia Water, carrying out the everyday jobs that help ...
29/10/2026

Our Roadside Rangers have been busy in Godstone, Guildford and Virginia Water, carrying out the everyday jobs that help make a real difference to local communities.

From clearing paths and tidying verges to improving visibility, these small but important improvements help keep Surrey's roads and neighbourhoods safe, accessible and looking their best.

Seen a highways issue that needs our attention? Report it online: https://orlo.uk/QbBcL

Make your money go further this autumn. 🚌 If you're aged 20 or under, a Surrey LINK card gives you 50% off adult bus far...
29/10/2026

Make your money go further this autumn. 🚌

If you're aged 20 or under, a Surrey LINK card gives you 50% off adult bus fares across Surrey, making it cheaper to get to school, college, work, the shops or meet up with friends.

Don't have a LINK card yet? Sign up today and start saving on every journey.

More information in the comments below 👇

Planning a bus trip soon? You might be able to travel for less!From discounts to free passes, there are lots of ways to ...
28/10/2026

Planning a bus trip soon? You might be able to travel for less!

From discounts to free passes, there are lots of ways to save on bus journeys across Surrey.

Check if you’re eligible in the comments below 👇

We've recently completed resurfacing works on the A22 Godstone By-Pass Roundabout in Godstone✔️ 330m of road resurfaced✔...
28/10/2026

We've recently completed resurfacing works on the A22 Godstone By-Pass Roundabout in Godstone

✔️ 330m of road resurfaced
✔️ More than 1,734m² of road surface improved
✔️ Smoother and safer journeys for road users

Take a look at the after photos below to see the finished result 👇

Motorcyclists make up just 1% of road traffic but account for a staggering 20% of deaths and serious injuries on UK road...
27/10/2026

Motorcyclists make up just 1% of road traffic but account for a staggering 20% of deaths and serious injuries on UK roads.

Without the protection of seatbelts or airbags, riders are some of the most vulnerable road users out there.

That’s why Surrey RoadSafe provides vital training, tips, and resources to help keep motorcyclists safe.

• Ride smart
• Stay visible
• Sharpen your road skills

Check out our safety advice in the comments below 👇

Are roadworks coming to your street? We know it can be disruptive, and we’re here to help make it as smooth as possible....
27/10/2026

Are roadworks coming to your street? We know it can be disruptive, and we’re here to help make it as smooth as possible.

• You’ll get advance notice with details on what’s happening and when.
• Need help with access or deliveries? Just speak to our friendly crew on site.
• We work in phases where we can to keep disruption to a minimum.

Thanks for your patience while we improve the road network.

Check what’s planned in your area in the comments below 👇

🌿 Did you know ecology plays a key role in how we plan our roadworks?👷 Before we start any major project, our teams carr...
26/10/2026

🌿 Did you know ecology plays a key role in how we plan our roadworks?

👷 Before we start any major project, our teams carry out detailed environmental checks to protect local wildlife and habitats.

🦋 Working closely with our dedicated Ecology Team and specialist ecologists, we make sure works are carefully timed and designed to minimise impact and, where needed, create new habitats or safe crossings.

🐸 Protecting Surrey’s wildlife is an important part of delivering our highway improvements responsibly.

A major maintenance project at Friary Bridge has been completed, helping to keep one of Guildford's busiest routes safe ...
26/10/2026

A major maintenance project at Friary Bridge has been completed, helping to keep one of Guildford's busiest routes safe and reliable for years to come.

Our teams replaced all nine bridge bearings, which play a vital role in supporting the bridge and allowing it to move naturally with traffic and changing temperatures. The complex operation involved carefully lifting sections of the bridge using specialist hydraulic equipment while keeping disruption to a minimum.

By carrying out these repairs now, we've helped prevent future deterioration and reduced the risk of more disruptive maintenance in the years ahead.

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