30/10/2026
Beam Park Heating & Hot Water Update
Many residents have contacted us regarding the ongoing heating and hot water outage affecting the Beam Park Phase 1 district heating network.
We've heard from families across the estate, including households with young children, babies, disabled residents, residents with health conditions and residents concerned about the significant noise being generated by some HIU units.
Since the problems began, we have been pressing L&Q for urgent answers, a restoration timetable, clear communication with residents and details of what support is being made available to affected households.
A number of residents have told us they have struggled to obtain clear information about what has gone wrong, when services will be restored, and what assistance may be available while the outage continues. We have raised those concerns directly with L&Q and continue to do so.
We appreciate how frustrating and upsetting this situation is, particularly as the outage has now continued well beyond the original planned works window.
If you are affected and have particular welfare concerns, medical needs or vulnerabilities that L&Q may not already be aware of, we would encourage you to make those circumstances known to them directly.
We will continue to press for answers and updates and will share any substantive information we receive from L&Q as soon as possible.
Thank you to everyone who has taken the time to keep us informed.
