Gibraltar Public Services Ombudsman

Gibraltar Public Services Ombudsman

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Looking into Complaints

The Public Services Ombudsman is an independent authority, whose functions are to investigate complaints received from the general public about acts of maladministration undertaken by the Government of Gibraltar and certain Public Bodies and Contractors.

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Location

Telephone

Website

Address


10 Governors Lane
Gibraltar
GX111AA

General information

It is a free service for the general public to make use of and complaints are investigated in a fair and impartial way – we never take sides. If you have a problem with an entity under our jurisdiction you should first complain to the entity which caused the grievance. If you are not satisfied how your complaint has been handled, or has not been dealt with at all, we may be able to help.

Opening Hours

Monday 09:00 - 16:00
Tuesday 09:00 - 16:00
Wednesday 09:00 - 16:00
Thursday 09:00 - 16:00
Friday 09:00 - 16:00