15/10/2026
Failte Ireland invites you to register your frontline team to the Wild Atlantic Way Programme for South Kerry. The workshop brings together Know Your Destination and Inclusive Customer Service training.
Programme participants will also:
Become confident in advising visitors on things to see and do locally and how to enhance their visit by providing valuable information on local attractions, experiences and services.
Gain a greater awareness and understanding of visitors and their diverse customer service and visitor information needs.
Become more familiar and confident in effective communications when responding to visitor needs and managing customer expectations.
Engage and network with fellow industry professionals.
VENUE: Sneem Hotel, Goldens Cove, Sneem, Co. Kerry, V93 XV44
DATE: Tuesday, 20th October 2026
WORKSHOP: Registration 9.30am. Workshop: 10.00am - 1.00pm