Jersey Care Commission

Our latest inspection reports are now available.

Independent inspections are a key part to support safe, effective and compassionate care for Islanders. Through constructive engagement and independent scrutiny, we work with providers to promote continual improvement and uphold high standards.

Between 21 April and 5 May we published 2 inspection reports. These reports relate to:

• 4Health Home Care Agency
• Rosevale

We continue to work collaboratively alongside care providers to ensure safe, effective and person-centred care across the Island.

Read the recent inspection reports in full here: https://carecommission.je/inspection-reports/

Our complaints policy consultation period is now open and we welcome feedback from providers, service users and members of the public on our updated policy.

We’ve recently updated our Complaints Policy to reflect amendments to the Regulation of Care (Jersey) Law 2014, including the extension of regulation to hospital, ambulance and mental health services.

You can take part in the consultation, available until 5 June, by completing the online survey, available on our website: https://carecommission.je/

Our latest Annual Report highlights a year of continued progress, collaboration and preparation for the future of regulation in Jersey.

From strengthening standards and inspection activity to preparing for the next phase of regulation, there have been a number of important milestones over the past year.

You can read the full Annual Report on our website https://carecommission.je/reports/:

Our latest inspection reports are now available.

Our independent regulatory inspections help ensure safe, high-quality and person-centred care across Jersey. We work collaboratively with providers to encourage good practice and support improvement, while maintaining independent oversight of care standards.

Between 08 April and 20 April we published 5 inspection reports. These reports relate to:

• Centrepoint at Home and More
• Centrepoint Child Contact Centre
• Complete Individual Home Care
• La Haule Care Home
• TESH Healthcare Jersey Limited

Thank you to care service providers for their continued focus and commitment to delivering safe, high-quality care for Islanders.

Read the recent inspection reports in full here: https://carecommission.je/inspection-reports/

Our Annual Report, highlighting the work we’ve undertaken over the past year to support safe, effective and high-quality care across Jersey, has now been published.

The report provides an overview of our role, approach and performance, as well as the progress made in strengthening independent regulation and supporting improvement across services.

Commenting in the report, Chair of the Commission, Nigel Acheson reflected:

“Regulation is not just about compliance, it is about supporting improvement, listening to the voices of those who use services, and ensuring care is delivered with dignity and respect.”

The full Annual Report is available on our website https://carecommission.je/reports/

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Our inspection reports are just one part of how we provide independent assurance about the quality and safety of health and social care services in Jersey.

In these reports we do not use ratings or scores. Instead, our reports set out clear, evidence-based findings describing what is working well and where improvements are needed.

We do this because a single overall rating can quickly become out of date and may not reflect the full complexity of a service. Instead our approach provides an explanation of findings, helping to support transparency, accountability and continual improvement over time.

You can read our latest inspection reports on our website https://carecommission.je/

Our latest inspection reports are now available.

Our independent regulatory inspections help ensure safe, high-quality and person-centred care across Jersey. We work collaboratively with providers to encourage good practice and support improvement, while maintaining independent oversight of care standards.

Between 26 March and 08 April we published 2 inspection reports: These reports relate to:

• 17-18 Le Grand Clos
• 12 Le Clos de la Ville

Thank you to care service providers for their continued focus and commitment to delivering safe, high-quality care for Islanders.

Read the recent inspection reports in full here: https://carecommission.je/inspection-reports/

Last week we published the third edition of The Care Exchange, our quarterly newsletter for providers of health and social care in Jersey.

The Care Exchange is designed to help providers and teams stay informed about key regulatory updates, reminders and developments across the sector, alongside Care Spotlights highlighting work and initiatives across health and social care in Jersey.

If you, or members of your team, haven’t yet signed up, you can subscribe now to receive future editions directly to your inbox. Subscribe to The Care Exchange here: https://carecommission.je/newsletter/