05/10/2026
The County Assembly of Bomet today officially kicked off the 2026 Customer Service Week, marking the beginning of a week-long programme aimed at enhancing service delivery, public engagement and strengthening partnerships with stakeholders.
The celebrations, running under the theme “The Extra Mile,” underscores the Assembly’s commitment to going beyond the ordinary in serving members of the public and ensuring that citizens receive quality, timely and responsive services.
The first day of the celebrations brought together various partners and stakeholders who participated in engaging members of the public and showcasing the services and programmes available to them.
Among the partners who participated in today’s exercise were the International Youth Fellowship (IYF), National Registration Bureau, Social Health Authority (SHA), and Ndamichonik Choir, among others.
The National Registration Bureau used the opportunity to provide registration and identification-related services to members of the public, while SHA, on the other hand, engaged members of the public on social health services and registration.
Present during the opening ceremony was the Deputy Clerk, Mr. Isaiah Kirui, who appreciated the partners and stakeholders for joining the Assembly in marking Customer Service Week, noting that collaboration is essential in ensuring that citizens access services conveniently and receive the information they need.
Customer Service Week will also provide an opportunity for the County Assembly to interact directly with members of the public, listen to their concerns, and create greater awareness of the Assembly’s mandate and services