Administration Police Service

08/10/2026

07/10/2026

𝐒𝐄𝐑𝐕𝐈𝐍𝐆 𝐖𝐈𝐓𝐇 𝐃𝐈𝐆𝐍𝐈𝐓𝐘: 𝐍𝐀𝐈𝐑𝐎𝐁𝐈 𝐑𝐄𝐆𝐈𝐎𝐍 𝐀𝐏𝐒 𝐎𝐅𝐅𝐈𝐂𝐄𝐑𝐒 𝐑𝐄𝐀𝐅𝐅𝐈𝐑𝐌𝐒 𝐓𝐇𝐄 𝐂𝐔𝐒𝐓𝐎𝐌𝐄𝐑 𝐒𝐄𝐑𝐕𝐈𝐂𝐄 𝐂𝐀𝐋𝐋

As the nation marks Customer Service Week, the Nairobi Regional Administration Police Service (APS) Commander Mr. John Amadadi,CP has called on officers to uphold professionalism, courtesy and respect in every interaction with members of the public. The Commander emphasised the importance of treating customers with dignity, listening attentively to their complaints and concerns, and responding with patience, empathy and a strong commitment to service. Nairobi Region APS officers provide security and support to the Directorate of Immigration Services at Nyayo House, an institution under the State Department for Immigration and Citizen Services in the Ministry of Interior and National Administration, which, among other functions, is mandated to facilitate the issuance of passports.

During an early-morning briefing, the Corporate Communication team, led by Mr. Terah Chadenya, SSP, sensitised officers on the importance of ethical customer service, effective communication and responsible social media engagement. The session emphasised that every interaction presents an opportunity to build public trust and positively represent the Service. Officers were encouraged to communicate respectfully, remain professional when handling difficult situations and ensure that their conduct reflects the values and standards of the APS.

Officers were reminded that customer service extends beyond the physical workplace to every interaction, including social media. They were encouraged to think before they post, safeguard personal and operational information, respect the privacy and dignity of others, avoid cyberbullying and respond to criticism professionally rather than emotionally. Responsible digital communication, the officers were reminded, is equally important in protecting individual officers, the Service and its mission.

Every officer was therefore encouraged to be an ambassador of APS, upholding professionalism, courtesy, integrity and respect both on and off duty. The central message was clear: customer service is not only about how we receive and assist members of the public, but also an extra mile is reflected on how we communicate, protect information, treat others and represent the Service wherever we are. As APS joins the nation in marking Customer Service Week, every interaction is an opportunity to build confidence, strengthen trust and demonstrate that service excellence begins with the officer.

Happy Customer Service Week!

07/10/2026

𝐀𝐍 𝐄𝐗𝐓𝐑𝐀 𝐌𝐈𝐋𝐄 𝐖𝐈𝐓𝐇 𝐆𝐎𝐃: 𝐇𝐀𝐏𝐏𝐘 𝐂𝐔𝐒𝐓𝐎𝐌𝐄𝐑 𝐒𝐄𝐑𝐕𝐈𝐂𝐄 𝐖𝐄𝐄𝐊 – 𝐀𝐏𝐒 𝐍𝐀𝐈𝐑𝐎𝐁𝐈 𝐑𝐄𝐆𝐈𝐎𝐍

In the early hours of the morning, before customers begin streaming in across the Nairobi Region to build the nation, Administration Police Service officers gather for a moment of prayer and spiritual nourishment, led by the Regional AP Commander Mr John Amadadi, CP. The APS Corporate Communication team joined the officers in setting the tone for a purposeful Customer Service Week, reminding us that excellent service begins not only with professional preparedness but also with a strong spiritual foundation.

The morning fellowship drew inspiration from Exodus 33:12–23, where Moses seeks God's presence and guidance, affirming that the journey of service is stronger when undertaken with God.

As APS Nairobi Region marks Customer Service Week, the message is a timely reminder that going the extra mile for the customer is more than a professional obligation; it is an opportunity to demonstrate compassion, integrity, and a commitment to service excellence.

Happy Customer Service Week!

06/10/2026

𝐀𝐃𝐕𝐀𝐍𝐂𝐈𝐍𝐆 𝐀𝐏𝐒 𝐒𝐓𝐑𝐀𝐓𝐄𝐆𝐈𝐂 𝐂𝐎𝐌𝐌𝐔𝐍𝐈𝐂𝐀𝐓𝐈𝐎𝐍 𝐖𝐈𝐓𝐇𝐈𝐍 𝐓𝐇𝐄 𝐀𝐏𝐒

Today, the Regional AP Commander Nairobi, Mr. John Amadadi, CP, together with Mr. Simon Njenga, CP, welcomed the APS Corporate Communication Team led by Mr. Terah Chadenya, SSP, for a strategic engagement aimed at strengthening communication within the region. The discussion focused on promoting responsible communication practices, enhancing information sharing, and ensuring that officers remain well-informed on the responsible use of social media platforms. The initiative underscores the critical role of effective communication in fostering professionalism, accountability, and public trust within the Administration Police Service.

The engagement comes at a time when agencies and institutions across the country are marking Customer Service Week, a period dedicated to recognising the importance of quality service delivery and customer experience. As the APS continues to enhance service excellence, strategic communication remains a key pillar in connecting the organisation with its officers, stakeholders, and the public. Indeed, a service that is not communicated remains unknown; therefore, effective communication is essential in showcasing achievements, sharing important information, and strengthening the relationship between the Service and the communities it serves.

06/10/2026

‎𝐀𝐏𝐒 𝐇𝐄𝐀𝐃𝐐𝐔𝐀𝐑𝐓𝐄𝐑𝐒 𝐖𝐄𝐋𝐂𝐎𝐌𝐄𝐒 𝐍𝐄𝐖𝐋𝐘 𝐓𝐑𝐀𝐈𝐍𝐄𝐃 𝐎𝐅𝐅𝐈𝐂𝐄𝐑𝐒

‎Nairobi | 06/10/2026
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‎A new chapter of service began today at APS Headquarters as newly trained officers were formally welcomed into the Administration Police Service.
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‎The officers were received by Mr. James Kamau, EBS, OGW, SAIG, Chief of Staff, APS, together with Mr. Vincent Rotich, CP, Chief Service Armourer, APS, who congratulated them on completing their training and reminded them of the responsibility that comes with wearing the uniform.
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‎As they embark on their careers, the officers were encouraged to uphold professionalism, discipline, integrity and commitment, while remaining guided by the values of service and respect for the people they are entrusted to protect.
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‎As they begin this new journey, may they serve with pride, honour and integrity. Welcome to the Administration Police Service.

06/10/2026

‎𝐒𝐄𝐍𝐈𝐎𝐑 𝐆𝐎𝐕𝐄𝐑𝐍𝐌𝐄𝐍𝐓 𝐎𝐅𝐅𝐈𝐂𝐈𝐀𝐋𝐒 𝐒𝐓𝐀𝐍𝐃 𝐖𝐈𝐓𝐇 𝐅𝐀𝐌𝐈𝐋𝐘 𝐎𝐅 𝐋𝐀𝐓𝐄 𝐒𝐀𝐈𝐆 𝐋𝐀𝐙𝐀𝐑𝐔𝐒 𝐎𝐏𝐈𝐂𝐇𝐎

‎In a moment marked by grief and remembrance, senior government officials and police leaders stood with the family of the late Senior Assistant Inspector General (SAIG) Mr. Lazarus Opicho,SS, HSC, 'ndc' (K), paying tribute to a dedicated public servant and offering comfort and support to his loved ones.
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‎The delegation was received by Ms. Ruth Ndinda, HSC, AIG, Deputy Commandant, SGB & VIP Protection, and comprised Cabinet Secretary for Environment, Climate Change and Forestry, Dr. Deborah Mlongo Baraza; Principal Secretary, State Department for Public Service and Human Capital Development, Prof. Jane Kere Imbunya; Principal Deputy to the DIG-KPS, Mr. Patrick Tito, MBS, OGW, SAIG; alongside other senior government officials and police officers.
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‎In their messages, the officials paid tribute to the late SAIG Opicho, recognising his dedicated service, leadership and contribution to the nation and the Administration Police Service. He was remembered as a servant leader who served with a deep sense of duty, courage and commitment, leaving a lasting mark on the Service and those he served alongside.
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‎The APS fraternity deeply appreciates the solidarity extended by the Government and the wider National Police Service to the bereaved family. Their presence reflects the enduring bonds forged through service and the shared commitment to stand together in times of loss.
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‎May the family find strength and comfort in the memories of his life, service and enduring legacy.

04/10/2026

APS BRINGS THE CURTAIN DOWN IN STYLE AT THE NAIROBI INTERNATIONAL TRADE FAIR

After seven busy days at the Nairobi International Trade Fair, the curtains finally come down today at Jamhuri Park. For the Administration Police Service (APS), it has been a week of showcasing the Service, meeting members of the public and giving visitors a closer look at the work we do. From our specialised units and capabilities to our equipment, innovation and service initiatives, the APS stand remained a hive of activity throughout the fair.

The exhibition provided a valuable opportunity for APS officers to interact directly with Kenyans, answer questions and share the story of a Service that continues to evolve with the changing needs of the country. Visitors did not just see displays; they met officers, heard their experiences and got a better appreciation of the dedication, discipline and professionalism behind the Administration Police Service.

As the Trade Fair comes to a close, special appreciation goes to all the APS officers who served at the exhibition desks, giving their time, energy and professionalism throughout the seven days. Your commitment helped make the APS presence a success and ensured every visitor received a warm welcome and a memorable experience. The stands may now be coming down, but the conversations, connections and memories made at Jamhuri Park will live on. Until next time, APS remains committed to serving, protecting and working with the people of Kenya.

03/10/2026

IN THE SADDLE: ASTU MOUNTED COMPANY TAKES CENTRE STAGE AT NAIROBI INTERNATIONAL TRADE FAIR