Bataan Peninsula State University CART

Congratulations, Bataan Peninsula State University, under the leadership of President Ruby B. Santos - Matibag, for nailing a PERFECT 5.0 rating in the DBM's Agency Performance Review for FY 2025!

This achievement is a testament of BPSU's commitment to good governance, aligning with the Anti-Red Tape Authority (ARTA) and Good Governance mandates.

Efficient fiscal management equates to transparency, accountability, and responsiveness. It streamlines processes, cuts bureaucratic red tape, and prevents corruption. By managing funds effectively, efficiently and judiciously, BPSU ensures resources are allocated where they are needed most, benefiting the students and the community.

ARTA simplifies transactions while maintaining the integrity of each process, and BPSU promotes that mandate with streamlined procedures, making transactions faster, and hassles are minimized. Less red tape means more efficient service delivery, making it a win-win situation for everyone.

Kudos to BPSU and also to the Vice President for Administration, Vice President for Finance, Vice President for Academic Affairs, Vice President for Research, Extension and Technology Transfer, Vice President for Academic Affairs and the Vice President for Students and Alumni Services and to the other contributing offices, namely : Financial Management Services Office - Accounting and Budget Offices, Office of Planning and Development, Office of the University Registrar, Offices of the Research, Extension and Technology Transfer, Quality Assurance Office, Office of the Physical Plant and Engineering Services and all the colleges, who contributed to the achievement of a very outstanding agency performance.

The BPSU Committee on Anti - Red Tape is one with you and the whole BPSU community in promoting client focused processes.

As we conclude the National Women's Month, we celebrate the remarkable women leaders of the Bataan Peninsula State University Committee on Anti - Red Tape, who tirelessly advocate for change and excellence.

With the support of the CART staff, you are breaking barriers and driving progress. Your dedication to fighting red tape and streamlining processes is truly commendable.

Thank you for your unwavering commitment to empowerment!

𝐍𝐞𝐞𝐝 𝐬𝐨𝐦𝐞𝐨𝐧𝐞 𝐭𝐨 𝐭𝐚𝐥𝐤 𝐭𝐨? 𝐇𝐞𝐥𝐩 𝐢𝐬 𝐚𝐯𝐚𝐢𝐥𝐚𝐛𝐥𝐞.

Asking for help is not a sign of weakness—it’s a sign of strength.
It means you are choosing to take care of yourself, to grow, and to move forward.
Our counseling services are here to provide you with a safe, confidential, and judgment-free space where you can talk openly about what you're going through—whether it’s stress, anxiety, academic pressure, relationships, or anything else on your mind.

You deserve to be heard.
You deserve support.
You deserve to feel better.

Take the first step today:
Scan the QR code or click the link below to access the Counseling Request Form
https://forms.gle/8UMzLbgX1ZNMJDQh7

𝐒𝐜𝐡𝐞𝐝𝐮𝐥𝐞𝐬
𝐎𝐧𝐬𝐢𝐭𝐞 𝐌𝐨𝐧𝐝𝐚𝐲 𝐭𝐨 𝐓𝐡𝐮𝐫𝐬𝐝𝐚𝐲: 𝟖:𝟎𝟎 𝐀𝐌 𝐓𝐎 𝟕:𝟎𝟎 𝐏𝐌
𝐎𝐧𝐥𝐢𝐧𝐞 𝐅𝐫𝐢𝐝𝐚𝐲 𝐚𝐧𝐝 𝐒𝐚𝐭𝐮𝐫𝐝𝐚𝐲𝐬: 𝟖:𝟎𝟎 𝐀𝐌 𝐓𝐎 𝟕:𝟎𝟎 𝐏𝐌 𝐞𝐱𝐜𝐞𝐩𝐭𝐬 𝐟𝐨𝐫 𝐇𝐨𝐥𝐢𝐝𝐚𝐲𝐬
𝐁𝐮𝐭 𝐟𝐨𝐫 𝐇𝐎𝐋𝐘 𝐖𝐄𝐄𝐊 𝐒𝐂𝐇𝐄𝐃𝐔𝐋𝐄 𝐖𝐄 𝐀𝐑𝐄 𝐎𝐍𝐋𝐘 𝐀𝐂𝐂𝐎𝐌𝐎𝐃𝐀𝐓𝐈𝐍𝐆 𝐎𝐍𝐋𝐈𝐍𝐄 𝐓𝐑𝐀𝐍𝐒𝐀𝐂𝐓𝐈𝐎𝐍𝐒 from March 30,31 and April 1, 2026
Everything you share will be handled with strict confidentiality and care.

Remember: reaching out doesn’t mean you have everything figured out—it simply means you're willing to start. And that’s already something to be proud of.

The Bataan Peninsula State University's Committee on Anti-Red Tape (CART) spearheaded an orientation- audit with the Institute of Architecture led by its head, Architect Abigail Catapang , in accordance with BPSU UM 2025.0109.

This initiative aligns with the Anti-Red Tape Authority's (ARTA) mandate to promote good governance and efficient public service.

The audit evaluated IARC compliance with RA 11032 (Ease of Doing Business Act), focusing on transparency, accountability, and citizen-centric processes. Key outcomes include identifying opportunities for improvement, enhancing service delivery, and strengthening anti-red tape measures. Different mechanisms for gathering customer feedbacks were also discussed such as internal feedback mechanism, customer satisfaction measurement, 8888 and client transaction log sheet.

During the orientation - audit, the Citizen's Charter was also highlighted - its function and importance in the day to day operations of each unit.

The audit team was led by Maria Crisanta V. Casupanan-Canare, University CART Secretariat,and CART Technical Staff.

Also discussed are the ISO compliances, process and required documents. This was discussed by the University Document Controller, Mr. Brian Rodriguez.

𝐁𝐫𝐨𝐰𝐧 𝐁𝐚𝐠 𝐒𝐞𝐬𝐬𝐢𝐨𝐧 𝐨𝐧 𝐑.𝐀 𝟏𝟏𝟎𝟑𝟐: 𝐄𝐚𝐬𝐞 𝐨𝐟 𝐃𝐨𝐢𝐧𝐠 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐚𝐧𝐝 𝐄𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐭 𝐆𝐨𝐯𝐞𝐫𝐧𝐦𝐞𝐧𝐭 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐃𝐞𝐥𝐢𝐯𝐞𝐫𝐲 𝐀𝐜𝐭 𝐨𝐟 𝟐𝟎𝟏𝟖

Today, March 25, 2026, the University CART Members and office staff, together with CART Focal Persons for each campus, and PACDO officers, attended a seminar on Republic Act 11032, also known as the Ease of Doing Business and Efficient Government Service Delivery Act of 2018, and process re-engineering in government processes. The seminar provided valuable insights into the implementation of RA 11032, which aims to simplify and streamline government processes, reduce bureaucratic red tape, and improve the overall efficiency of government services.

The discussion highlighted the key provisions of RA 11032, including the simplification of business processes, mandatory streamlining of government services, and the implementation of a zero-contact policy. Experts shared best practices and case studies on how government agencies can re-engineer their processes to improve service delivery and enhance citizen satisfaction.

The seminar emphasized the importance of process re-engineering in government, leveraging technology and innovation to improve efficiency, transparency, and accountability. It was a productive session that provided participants with practical knowledge and tools to support the implementation of RA 11032 and drive reforms in government processes.

The seminar was hosted by the Anti-Red Tape Authority Office and AdNU Center for Local Governance.

𝐁𝐏𝐒𝐔 𝐂𝐀𝐑𝐓 𝐑𝐞𝐯𝐢𝐞𝐰𝐬 𝐂𝐒𝐌 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐞𝐬 𝐚𝐧𝐝 𝐑𝐞𝐩𝐨𝐫𝐭𝐨𝐫𝐢𝐚𝐥 𝐌𝐢𝐥𝐞𝐬𝐭𝐨𝐧𝐞𝐬

The Bataan Peninsula State University Committee on Anti Red Tape Office (BPSU CART) convened last March 24, 2026 to discuss crucial updates on ARTA reports and compliance submissions regarding the Customer Satisfaction Measurement (CSM). Key highlights included strategies for enhancing transparency, ensuring timely submissions, and optimizing processes to meet regulatory requirements.

The team reviewed current compliance status on reportorial requirements, interpretation of CSM data, addressed challenges, and aligned efforts to support efficient government service delivery as mandated by RA 11032.

𝐁𝐏𝐒𝐔 𝐀𝐑𝐓𝐀 𝐈𝐧𝐭𝐞𝐧𝐬𝐢𝐟𝐢𝐞𝐬 𝐈𝐧𝐭𝐞𝐫𝐧𝐚𝐥 𝐒𝐮𝐫𝐯𝐞𝐢𝐥𝐥𝐚𝐧𝐜𝐞 𝐓𝐡𝐫𝐮 𝐏𝐫𝐨𝐜𝐞𝐬𝐬 𝐈𝐦𝐩𝐫𝐨𝐯𝐞𝐦𝐞𝐧𝐭 𝐀𝐮𝐝𝐢𝐭

The Bataan Peninsula State University's Committee on Anti-Red Tape (CART) conducted an audit dated March 24, 2026 at the Administrative Services Office (ADSO) led by Chief Administrative Officer for Administration, Ms. Rubilita C. Diaz.

This move is part of the university's efforts to promote good governance and efficient public service, aligning with the government's push for transparency and accountability.

The audit focused on evaluating ADSO's compliance with the Ease of Doing Business Act (RA 11014), specifically looking at how transparent and citizen-friendly their processes are.

The team, headed by Ms. Maria Crisanta V. Casupanan-Canare, University CART Secretariat and supported by CART Technical Staff, aimed to identify areas for improvement and enhance service delivery.

The outcome of the audit is to ensure working on making processes better, strengthening measures to reduce red tape, and ultimately giving clients and staff a smoother experience.