Strategic Priorities
I - DEVELOPING COMPETENT AND CREDIBLE CIVIL SERVANTS
( Pagkakaroon ng Mahuhusay at Kapani-paniwalang mga Lingkod Bayan )
Competent and Credible Civil Servants Ensure High Quality Public Service
( Ang Mahuhusay at Kapani-paniwalang mga Lingkod Bayan ay Nagtitiyak ng Mahusay na Uri ng Serbisyo Publiko )
II - EXEMPLIFYING INTEGRITY AND EXCELLENCE IN PUBLIC SERVICE
( Pagiging Halimbawa ng Katapatan at Kahusayan sa Serbisyo Publiko )
Excellent Public Service Results in Citizen's Trust and Satisfaction
( Ang Mahusay na Serbisyo Publiko ay Nagbubunga ng Pagtitiwala at Kasiyahan ng mga Mamamayan )
III - CULTIVATING HARMONY, MORALE AND WELLNESS IN THE WORKPLACE
( Paglinang ng Magandang Ugnayan, Moral at Kagalingan sa Lugar ng Trabaho )
Harmony, Morale and Wellnes In The Workplace Enhance Workforce Productivity
( Ang Magandang Samahan, Moral at Kagalingan sa Lugar ng Trabaho ay Nakadaragdag sa Pagiging Mabunga ng Lakas sa Paggawa )
IV – EFFECTIVE AND EFFICIENT PERFORMANCE OF QUASI-JUDICIAL FUNCTIONS
( Mabisa at Mahusay na Pagganap sa mga Tungkuling Mala-panghukuman )
Fair and Expeditious Disposition of Cases Affirms Citizen's Faith In The Administrative Justice System
( Ang Makatarungan at Mabilis na Pagpapasiya sa mga Kaso ay Nagpapatibay sa Pagtitiwala ng mga Mamamayan sa Sistema ng Katarungang Pampangasiwaan )
PERFORMANCE PLEDGE:
We, the officials and employees of the Civil Service Commission, commit to:
S-erve you promptly, efficiently, and with utmost courtesy by authorized personnel with proper identification from Mondays to Fridays, 8:00 a.m. to 5:00 p.m., without noon break;
E-nsure strict compliance with service standards, with written explanation for any delays in frontline services;
R-espond to your complaint about our services the soonest or within the day through our complaint and assistance desk and take corrective measures;
V-alue every citizen’s comments, suggestions, and needs, including those with special needs such as the differently-abled, pregnant women, and senior citizens; and
E-mpower the public through 24/7 access to information on our policies, programs, activities and services through our website (www.csc.gov.ph [or RO/FO website]),
All these we pledge, because YOU deserve no less. STRATEGIC INITIATIVES:
SPMS - HR mechanism that measures office performance and serves in setting standards for alignment of individual and organizational objectives
ARTA - Massive conduct of the Report Card Survey and Conferment of the Seal of Excellence
ISO Certification - Certification of CSC Exams, Adjudication of cases, and Training Programs
Restructuring - Functional Competencies-based reengineering
Fiscal Autonomy - Generate financial resources through non-traditional means
ICT - Strengthen ICT: Computerized Exam Program, Digitization of SALN, IT-based reporting system, Call Center ng Bayan, Website enhancement
Marketing - Branding for CSC through marketing its programs: Honor Awards Program, Civil Service Institute, Computerized Exams, and the ARTA
HR Accreditation Program - HR Plan, Competency-based Standards, Regional Training Enhancements, and a Comprehensive Wellness Program
