PRIME Helpline

PRIME Helpline

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Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from PRIME Helpline, Emergency rescue service, Iloilo Province, Iloilo City.

PRIME (Program for the Resilience of Iloilo in Mind and Emotion) is a mental health program of the Iloilo Provincial Government providing crisis support, psychological first aid (PFA), and referrals to Iloilo communities.

09/06/2026

๐“๐ก๐ž ๐œ๐จ๐ฎ๐ง๐ญ๐๐จ๐ฐ๐ง ๐›๐ž๐ ๐ข๐ง๐ฌ! ๐Ž๐ง๐ฅ๐ฒ ๐Ÿ‘ ๐ƒ๐€๐˜๐’ ๐“๐Ž ๐†๐Ž ๐ฎ๐ง๐ญ๐ข๐ฅ ๐๐ซ๐จ๐ฃ๐ž๐œ๐ญ ๐’๐„๐๐’๐„! โณ

Are you ready to look beyond the labels? Join Mindshift Initiative for ๐๐ซ๐จ๐ฃ๐ž๐œ๐ญ ๐’๐„๐๐’๐„: ๐’๐ž๐ž๐ข๐ง๐  ๐„๐ฑ๐ฉ๐ž๐ซ๐ข๐ž๐ง๐œ๐ž๐ฌ, ๐๐จ๐ญ ๐‰๐ฎ๐ฌ๐ญ ๐’๐ฒ๐ฆ๐ฉ๐ญ๐จ๐ฆ!
We are just three days away from coming together to correct common myths and misconceptions about schizophrenia. Let's reduce the stigma through informed and responsible discussion, and learn how to better support individuals experiencing mental health challenges.

๐Ÿ“Œ ๐‚๐š๐ญ๐œ๐ก ๐ฎ๐ฌ ๐ก๐ž๐ซ๐ž:
โ€ข ๐–๐ก๐ž๐ซ๐ž: Ground Floor, Robinsons Mall Jaro
โ€ข ๐–๐ก๐ž๐ง: June 11, 2026
โ€ข ๐“๐ข๐ฆ๐ž: 10:00 AM - 5:00 PM

Get ready for an eye-opening day featuring our guided ๐‘†๐ธ๐‘๐‘†๐ธ ๐‘‡๐‘Ž๐‘™๐‘˜, interactive "๐‘…๐‘’๐‘Ž๐‘™๐‘–๐‘ก๐‘ฆ ๐‘ฃ๐‘  ๐‘ƒ๐‘’๐‘Ÿ๐‘๐‘’๐‘๐‘ก๐‘–๐‘œ๐‘›" ๐ธ๐‘ฅโ„Ž๐‘–๐‘๐‘–๐‘ก, and ๐‘€๐‘’๐‘›๐‘ก๐‘Ž๐‘™ ๐ป๐‘’๐‘Ž๐‘™๐‘กโ„Ž ๐ธ๐‘ฅ๐‘๐‘œ ๐ต๐‘œ๐‘œ๐‘กโ„Ž๐‘ !

Mark your calendars, invite your friends, and let's build a more empathetic community together. See you very soon! ๐Ÿ’š๐Ÿง 

๐‘ฉ๐’“๐’๐’–๐’ˆ๐’‰๐’• ๐’•๐’ ๐’š๐’๐’– ๐’ƒ๐’š:
Alpha Leaders & Builders โ€ข ALB
Amare - The Mental Wellness Company
Robinsons Jaro
PPSK Iloilo Province
PRIME Helpline
Local Youth Development Office - Iloilo Province
Provincial Youth Development Council - Iloilo Province
Provincial Social Welfare & Development Office - Iloilo Province
Vice Governor Nathalie Ann F. โ€œLee Annโ€ Debuque - Iloilo Province
Lee Ann Debuque
Board Member Esara Aldeguer Javier
Board Member Amalia Victoria Debuque
Board Member Jo Jan Paul J. Peรฑol

๐‘ช๐’๐’๐’๐’‚๐’ƒ๐’๐’“๐’‚๐’•๐’†๐’… ๐’˜๐’Š๐’•๐’‰:
PSYnapse
NSC WVSU

๐‘ฐ๐’ ๐’‘๐’‚๐’“๐’•๐’๐’†๐’“๐’”๐’‰๐’Š๐’‘ ๐’˜๐’Š๐’•๐’‰:
Asian Medical Students' Association WVSU
PESCAR Student Council
Arts and Sciences Student Council, Inc.
CPU Psychological Society







Via: MindShift Initiative

๐“๐ก๐ž ๐œ๐จ๐ฎ๐ง๐ญ๐๐จ๐ฐ๐ง ๐›๐ž๐ ๐ข๐ง๐ฌ! ๐Ž๐ง๐ฅ๐ฒ 2 ๐ƒ๐€๐˜๐’ ๐“๐Ž ๐†๐Ž ๐ฎ๐ง๐ญ๐ข๐ฅ ๐๐ซ๐จ๐ฃ๐ž๐œ๐ญ ๐’๐„๐๐’๐„! โณ

Are you ready to look beyond the labels? Join Mindshift Initiative for ๐๐ซ๐จ๐ฃ๐ž๐œ๐ญ ๐’๐„๐๐’๐„: ๐’๐ž๐ž๐ข๐ง๐  ๐„๐ฑ๐ฉ๐ž๐ซ๐ข๐ž๐ง๐œ๐ž๐ฌ, ๐๐จ๐ญ ๐‰๐ฎ๐ฌ๐ญ ๐’๐ฒ๐ฆ๐ฉ๐ญ๐จ๐ฆ!

We are just three days away from coming together to correct common myths and misconceptions about schizophrenia. Let's reduce the stigma through informed and responsible discussion, and learn how to better support individuals experiencing mental health challenges.

๐Ÿ“Œ ๐‚๐š๐ญ๐œ๐ก ๐ฎ๐ฌ ๐ก๐ž๐ซ๐ž:

โ€ข ๐–๐ก๐ž๐ซ๐ž: Ground Floor, Robinsons Mall Jaro
โ€ข ๐–๐ก๐ž๐ง: June 11, 2026
โ€ข ๐“๐ข๐ฆ๐ž: 10:00 AM - 5:00 PM

Get ready for an eye-opening day featuring our guided ๐‘†๐ธ๐‘๐‘†๐ธ ๐‘‡๐‘Ž๐‘™๐‘˜, interactive "๐‘…๐‘’๐‘Ž๐‘™๐‘–๐‘ก๐‘ฆ ๐‘ฃ๐‘  ๐‘ƒ๐‘’๐‘Ÿ๐‘๐‘’๐‘๐‘ก๐‘–๐‘œ๐‘›" ๐ธ๐‘ฅโ„Ž๐‘–๐‘๐‘–๐‘ก, and ๐‘€๐‘’๐‘›๐‘ก๐‘Ž๐‘™ ๐ป๐‘’๐‘Ž๐‘™๐‘กโ„Ž ๐ธ๐‘ฅ๐‘๐‘œ ๐ต๐‘œ๐‘œ๐‘กโ„Ž๐‘ !

Mark your calendars, invite your friends, and let's build a more empathetic community together. See you very soon! ๐Ÿ’š๐Ÿง 

๐‘ฉ๐’“๐’๐’–๐’ˆ๐’‰๐’• ๐’•๐’ ๐’š๐’๐’– ๐’ƒ๐’š:
Alpha Leaders & Builders โ€ข ALB
Amare - The Mental Wellness Company
Robinsons Jaro
PPSK Iloilo Province
PRIME Helpline
Local Youth Development Office - Iloilo Province
Provincial Youth Development Council - Iloilo Province
Provincial Social Welfare & Development Office - Iloilo Province
Vice Governor Nathalie Ann F. โ€œLee Annโ€ Debuque - Iloilo Province
Lee Ann Debuque
Board Member Esara Aldeguer Javier
Board Member Amalia Victoria Debuque
Board Member Jo Jan Paul J. Peรฑol

๐‘ช๐’๐’๐’๐’‚๐’ƒ๐’๐’“๐’‚๐’•๐’†๐’… ๐’˜๐’Š๐’•๐’‰:
PSYnapse
NSC WVSU

๐‘ฐ๐’ ๐’‘๐’‚๐’“๐’•๐’๐’†๐’“๐’”๐’‰๐’Š๐’‘ ๐’˜๐’Š๐’•๐’‰:
Asian Medical Students' Association WVSU
PESCAR Student Council
Arts and Sciences Student Council, Inc.
CPU Psychological Society





Photos from PRIME Helpline's post 05/06/2026

๐—ฌ๐—ผ๐˜‚๐˜๐—ต ๐—˜๐—บ๐—ฝ๐—ผ๐˜„๐—ฒ๐—ฟ๐—บ๐—ฒ๐—ป๐˜ ๐—ง๐—ต๐—ฟ๐—ผ๐˜‚๐—ด๐—ต ๐— ๐—ฒ๐—ป๐˜๐—ฎ๐—น ๐—›๐—ฒ๐—ฎ๐—น๐˜๐—ต, ๐—Ÿ๐—ฒ๐—ฎ๐—ฑ๐—ฒ๐—ฟ๐˜€๐—ต๐—ถ๐—ฝ, ๐—ฎ๐—ป๐—ฑ ๐—–๐—ผ๐—บ๐—บ๐˜‚๐—ป๐—ถ๐˜๐˜†

PRIME Helpline was honored to conduct a program orientation during the Municipal Youth Summit held on June 3โ€“5, 2026, at Igtalongon Elementary School, Municipality of Igbaras, Iloilo.

This meaningful gathering brought together young leaders and advocates to strengthen awareness on mental health, promote positive friendships, encourage responsible leadership, and inspire active participation in building resilient and supportive communities.

We extend our sincere gratitude to the Office of the Provincial Social Welfare and Development Officer (OPSWDO) โ€“ Iloilo Provincial Government for spearheading this initiative, with the full support of Hon. Mayor Vicente E. Escorpion, Jr. and the Municipal Social Welfare and Development Office (MSWDO) of Igbaras. We also acknowledge the valuable contribution of the 61st Infantry Battalion, Philippine Army, as one of the summit facilitators.

As we continue to empower the youth, may we remember that strong friendships, compassionate leadership, and good mental health are essential in creating a brighter and more hopeful future for all.

Photos credit to rightful owner





๐Ÿ“ฑ ๐Ÿฌ๐Ÿต๐Ÿฒ๐Ÿด ๐Ÿด๐Ÿฑ๐Ÿฑ ๐Ÿฌ๐Ÿต๐Ÿต๐Ÿณ (๐—ฆ๐— ๐—”๐—ฅ๐—ง)
๐Ÿ“ฑ ๐Ÿฌ๐Ÿต๐Ÿฒ๐Ÿฒ ๐Ÿฎ๐Ÿฐ๐Ÿญ ๐Ÿด๐Ÿญ๐Ÿฏ๐Ÿฏ (๐—š๐—Ÿ๐—ข๐—•๐—˜)

Photos from PRIME Helpline's post 02/06/2026

๐™‹๐™๐™„๐™ˆ๐™€ ๐™ž๐™จ ๐™ƒ๐™š๐™–๐™™๐™ก๐™ž๐™ฃ๐™ž๐™ฃ๐™œ ๐™ˆ๐™š๐™ฃโ€™๐™จ ๐™ˆ๐™š๐™ฃ๐™ฉ๐™–๐™ก ๐™ƒ๐™š๐™–๐™ก๐™ฉ๐™ ๐™ž๐™ฃ ๐™„๐™ก๐™ค๐™ž๐™ก๐™ค! ๐Ÿ“ข๐Ÿ’™

We often look at the men in our livesโ€”our fathers, brothers, and sonsโ€”as unbreakable pillars of strength. They protect, they provide, and they hold our communities together. But even the strongest pillars need a foundation of care, maintenance, and support so they don't have to carry the weight alone.

The Provincial Government of Iloilo, through the PSWDO, is putting menโ€™s well-being front and center. Through PRIME, we are headlining a movement to ensure our men are cared for, heard, and supported.

Alongside our ๐„๐‘๐๐€๐“ (Empowerment and Reaffirmation of Paternal Abilities) programs, we are creating a network where local fathers can step forward, prioritize their mental health, and lead healthier lives for their families.

You hold up our communities. Let PRIME help hold up you.
๐Ÿ‘คWe stand with Men. We stand for Mental Health.
๐Ÿ“ฑ ๐Ÿฌ๐Ÿต๐Ÿฒ๐Ÿด ๐Ÿด๐Ÿฑ๐Ÿฑ ๐Ÿฌ๐Ÿต๐Ÿต๐Ÿณ (๐—ฆ๐— ๐—”๐—ฅ๐—ง)
๐Ÿ“ฑ ๐Ÿฌ๐Ÿต๐Ÿฒ๐Ÿฒ ๐Ÿฎ๐Ÿฐ๐Ÿญ ๐Ÿด๐Ÿญ๐Ÿฏ๐Ÿฏ (๐—š๐—Ÿ๐—ข๐—•๐—˜)





Photos from PRIME Helpline's post 01/06/2026

๐——๐—ฎ๐˜† ๐Ÿญ ๐—ผ๐—ณ ๐Ÿฎ | ๐—ฅ๐—”๐—–๐—˜ ๐—”๐—ด๐—ฎ๐—ถ๐—ป๐˜€๐˜ ๐—ฆ๐˜‚๐—ถ๐—ฐ๐—ถ๐—ฑ๐—ฒ ๐—ง๐—ฟ๐—ฎ๐—ถ๐—ป๐—ถ๐—ป๐—ด

Today, the PRIME Helpline Team participated in the first day of the RACE Against Su***de Training, an initiative aimed at strengthening knowledge, skills, and competencies in su***de prevention, intervention, and response.

This learning opportunity enhances our capacity to provide quality mental health and psychosocial support services through the use of evidence-based su***de prevention tools, particularly the ๐—–๐—ผ๐—น๐˜‚๐—บ๐—ฏ๐—ถ๐—ฎ-๐—ฆ๐˜‚๐—ถ๐—ฐ๐—ถ๐—ฑ๐—ฒ ๐—ฆ๐—ฒ๐˜ƒ๐—ฒ๐—ฟ๐—ถ๐˜๐˜† ๐—ฅ๐—ฎ๐˜๐—ถ๐—ป๐—ด ๐—ฆ๐—ฐ๐—ฎ๐—น๐—ฒ (๐—–-๐—ฆ๐—ฆ๐—ฅ๐—ฆ). The training equips participants with practical skills in identifying su***de risk, conducting assessments, and ensuring timely intervention and referral, especially within school settings, helping create safer and more supportive spaces for young people.

We extend our heartfelt gratitude to Unilab Foundation for the invitation and for allowing PRIME Helpline to be part of this meaningful and impactful training. We look forward to gaining more valuable insights as we continue with Day 2.

If you or someone you know is experiencing a mental health emergency, you may call or text:

๐Ÿ“ฑ ๐Ÿฌ๐Ÿต๐Ÿฒ๐Ÿด ๐Ÿด๐Ÿฑ๐Ÿฑ ๐Ÿฌ๐Ÿต๐Ÿต๐Ÿณ (๐—ฆ๐— ๐—”๐—ฅ๐—ง)
๐Ÿ“ฑ ๐Ÿฌ๐Ÿต๐Ÿฒ๐Ÿฒ ๐Ÿฎ๐Ÿฐ๐Ÿญ ๐Ÿด๐Ÿญ๐Ÿฏ๐Ÿฏ (๐—š๐—Ÿ๐—ข๐—•๐—˜)

for immediate assistance.


***de

***dePrevention

01/06/2026

๐ŸŒˆ ๐๐‘๐ˆ๐Œ๐„ ๐‡๐„๐‹๐๐‹๐ˆ๐๐„ ๐‚๐„๐‹๐„๐๐‘๐€๐“๐„๐’ ๐๐‘๐ˆ๐ƒ๐„ ๐Œ๐Ž๐๐“๐‡ ๐ŸŒˆ

The PRIME Helpline joins the global celebration of Pride Month in honoring the beauty of every identity, every story, and every mind.

We recognize and uplift the LGBTQIA+ community by affirming that mental health care must be safe, respectful, and accessible to allโ€”without judgment and discrimination.

Through our helpline services, we remain committed to providing a compassionate space where individuals can be heard, supported, and guided toward healing and resilience.

โ€œEvery Identity. Every Story. Every Mind Matters.โ€

This PRIDE Month, let us continue building a community rooted in acceptance, dignity, and emotional well-being for everyone.

๐Ÿณ๏ธโ€๐ŸŒˆWe stand with Pride. We stand for Mental Health.

This page is part of our 24/7 mental health emergency support.
If you or someone you know is experiencing a mental health emergency, you may call or text 0968 855 0997 (SMART) / 0966 241 8133 (GLOBE) for immediate assistance.
You are not alone. Help is always available.





Photos from PRIME Helpline's post 29/05/2026

๐—ฃ๐—ฅ๐—œ๐— ๐—˜ ๐—›๐—ฒ๐—น๐—ฝ๐—น๐—ถ๐—ป๐—ฒ ๐˜€๐˜๐—ฎ๐—ป๐—ฑ๐˜€ ๐—ถ๐—ป ๐˜€๐—ผ๐—น๐—ถ๐—ฑ๐—ฎ๐—ฟ๐—ถ๐˜๐˜† ๐—ฎ๐˜ ๐˜๐—ต๐—ฒ ๐—œ๐—ป๐˜๐—ฒ๐—ฟ๐—ป๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐—ฎ๐—น ๐—”๐—œ๐——๐—ฆ ๐—–๐—ฎ๐—ป๐—ฑ๐—น๐—ฒ๐—น๐—ถ๐—ด๐—ต๐˜ ๐— ๐—ฒ๐—บ๐—ผ๐—ฟ๐—ถ๐—ฎ๐—น (๐—œ๐—”๐—–๐— ) ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿฒ

This yearโ€™s theme, โ€œPeer Magic: The Power of Connection, Care, and Lived Experience,โ€ reminded us that advocacy is more than awareness. It is compassion in action, the creation of safer spaces, and the offering of hope to those who once felt alone.

Held at St. Paulโ€™s Hospital of Iloilo in partnership with Mother Candide Center of St. Paulโ€™s Hospital of Iloilo, Inc., Asian Medical Studentsโ€™ Association โ€“ West Visayas State University (AMSA-WVSU), and UMC for U of West Visayas State University Medical Center.

The memorial was a heartfelt gathering of stories, remembrance, music, and reflection. It honored the lives lost to HIV while reminding us that no one should continue dying from HIV-related causes in a time when treatment, prevention, and community support can save lives.

For PRIME Helpline, being part of this memorial was more than participation. It was a reaffirmation of our mission to respond to HIV with dignity, empathy, and collective action. Together with partners, institutions, and communities, we carry forward the message that preventing HIV-related deaths requires not only healthcare services, but also compassion, solidarity, and the courage to stand beside those affected.

As we lit candles, we remembered with love, we connected with hope, and we strengthened the promise that no one should ever feel alone in this journey.

This page is part of our 24/7 mental health emergency support.
If you or someone you know is experiencing a mental health emergency, you may call or text 0968 855 0997 (SMART) / 0966 241 8133 (GLOBE) for immediate assistance.

You are not alone. Help is always available.



Photos from Balita Halin sa Kapitolyo's post 28/05/2026
Photos from PRIME Helpline's post 28/05/2026

๐—œ๐—ป๐˜๐—ฟ๐—ผ๐—ฑ๐˜‚๐—ฐ๐—ถ๐—ป๐—ด ๐—ฃ๐—ฅ๐—œ๐— ๐—˜ ๐—›๐—ฒ๐—น๐—ฝ๐—น๐—ถ๐—ป๐—ฒ ๐˜๐—ผ ๐—ง๐—ฒ๐—ฒ๐—ป ๐—–๐—ฒ๐—ป๐˜๐—ฒ๐—ฟ ๐—–๐—ผ๐—ผ๐—ฟ๐—ฑ๐—ถ๐—ป๐—ฎ๐˜๐—ผ๐—ฟ๐˜€: ๐—–๐—ฟ๐—ฒ๐—ฎ๐˜๐—ถ๐—ป๐—ด ๐—ฆ๐—ฎ๐—ณ๐—ฒ ๐—ฆ๐—ฝ๐—ฎ๐—ฐ๐—ฒ๐˜€ ๐—ณ๐—ผ๐—ฟ ๐—ฆ๐˜๐˜‚๐—ฑ๐—ฒ๐—ป๐˜๐˜€

PRIME Helpline was honored to be invited as one of the presenters during the Capacity Building on Peer Helping for Teen Center Coordinators conducted by the Iloilo Provincial Population Office (PPO).

Through this activity, PRIME continues its commitment to bringing mental health and psychosocial support services closer to students and young people. By strengthening partnerships with Teen Center Coordinators and peer helpers, we aim to promote safe, supportive, and youth-friendly spaces where every student feels heard, understood, and valued.

This page is part of our 24/7 mental health emergency support.
If you or someone you know is experiencing a mental health emergency, you may call or text 0968 855 0997 (SMART) / 0966 241 8133 (GLOBE) for immediate assistance.

You are not alone. Help is always available.

Photos from MSWDO-Tubungan's post 27/05/2026
Photos from PRIME Helpline's post 26/05/2026

๐—ฃ๐—ฅ๐—œ๐— ๐—˜ ๐—–๐—ผ๐—ป๐—ฑ๐˜‚๐—ฐ๐˜€ โ€œ๐—ฃ๐—ฅ๐—œ๐— ๐—˜ ๐—”๐—ถ๐—ฟ๐—น๐—ถ๐—ป๐—ฒโ€ ๐—ช๐—ฒ๐—น๐—น๐—ป๐—ฒ๐˜€๐˜€ ๐—”๐—ฐ๐˜๐—ถ๐˜ƒ๐—ถ๐˜๐˜† ๐—ณ๐—ผ๐—ฟ ๐—Ÿ๐—ฎ๐˜† ๐— ๐—ถ๐˜€๐˜€๐—ถ๐—ผ๐—ป ๐—ฃ๐—ฎ๐—ฟ๐˜๐—ป๐—ฒ๐—ฟ๐˜€ ๐—ฎ๐˜ ๐—”๐˜€๐—ถ๐—น๐—ผ ๐—ฑ๐—ฒ ๐— ๐—ผ๐—น๐—ผ

As part of its continuing commitment to promote mental health and psychosocial wellness, the Program for Resilience of Iloilo in Mind and Emotion (PRIME) facilitated a wellness and reflection activity entitled โ€œPRIME Airlineโ€ for the Lay Mission Partners of Asilo de Molo, headed by Sister Myra Mondia, DC - Administrator.

The activity provided participants with a safe and meaningful space to reflect on their emotional well-being, personal experiences, and sources of strength amid lifeโ€™s challenges. Discussions on the definition of mental health and the Mental Health Continuum were conducted to deepen participantsโ€™ understanding that mental health is an essential aspect of daily living and that emotional experiences may vary from time to time.

The activity fostered open sharing, reflection, and psychosocial connection among participants, reinforcing the importance of emotional support, self-care, and compassionate spaces within communities and institutions serving vulnerable sectors.

If you or someone you know is experiencing a mental health emergency, you may call or text 0968 855 0997 (SMART) and 0966 241 8133 (GLOBE) for immediate assistance.

You are not alone. Help is always available.

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Iloilo Province
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