Kabacan Water District

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Kabacan Water District "The Best Water Still Comes from the Tap"
Telephone: +63645720140
Hotline: +639088843384 | +639985647464 Antonio V. Ulangkaya together with Mr. Ciriaco E.

HISTORY

The Presidential Decree No. 198, also known as “The Provincial Water Utilities Act of 1973”, was signed into law on May 25, 1973 to respond to the conditions and developments of local water utilities. DECLARING A NATIONAL POLICY FAVORING LOCAL OPERATION AND CONTROL OF WATER SYSTEMS; AUTHORIZING THE FORMATION OF LOCAL WATER DISTRICTS AND PROVIDING FOR THE GOVERNMENT AND ADMINISTRATION OF SUCH DISTRICTS; CHARTERING A NATIONAL ADMINISTRATION TO FACILITATE IMPROVEMENT OF LOCAL WATER UTILITIES; GRANTING SAID ADMINISTRATION SUCH POWERS AS ARE NECESSARY TO OPTIMIZE PUBLIC SERVICE FROM WATER UTILITY OPERATIONS, AND FOR OTHER PURPOSES. The same year, the Local Water Utilities Administration, commonly referred to as LWUA, was created through PD No. 198 to promote and oversee the development of water supply systems in provincial cities and municipalities outside of Metropolitan Manila. Chapter II, Section 5 of PD No. 198 states that local water districts may be formed for the purpose of (a) acquiring, installing, improving, maintaining and operating water supply and distribution systems for domestic, industrial, municipal and agricultural uses for residents and lands within the boundaries of such districts, (b) providing, maintaining and operating wastewater collection, treatment and disposal facilities, and (c) conducting such other functions and operations incidental to water resource development, utilization and disposal within such districts, as are necessary or incidental to said purpose. On October 14, 1980, the Deed of Transfer of all existing facilities of the water works of the Municipality of Kabacan to the jurisdiction and ownership of the Kabacan Water District (KWD) was accepted in behalf of the KWD by the Chairman of the Board of Directors Mr. Gapasin as the Vice Chairman, Atty. Amando Austria as the Secretary, Mrs. Amparo L. Reniedo as the Treasurer, and Engr. Tomas Pagarigan Jr. as Member. On October15, 1980, the Kabacan Water District (KWD) was established through Sangguniang Bayan Resolution No. 80-66 enacted by the Town Council of Kabacan pursuant to PD No. 198 with Mr. Jaime Marquez as its first General Manager. After it complied with all the necessary requirements, the LWUA issued the Conditional Certificate of Conformance (CCC) No. 194 to KWD on March 30, 1982. This certificate entitles the KWD to all the rights and privileges pursuant to PD No. 198. The Kabacan Water District (KWD) operated as a quasi-public corporation. However, in March 1992, the Supreme Court, through its en banc decision dated September 13, 1991, declared all water districts as “government-owned and controlled corporation (GOCC)”. It started as a small category water district and re-categorized as an average and as a medium-sized water district on March 2003 and March 2008, respectively. On March 2012, the KWD was classified as Category C Water District by the LWUA, through Resolution No. 029-2012, after being evaluated by the oversight committee on Local Water Districts (LWDs) composed of the LWUA, Civil Service Commission (CSC), Department of Budget and Management (DBM) and the Philippine Association of Water Districts (PWAD). MANDATE

Pursuant to Presidential Decree No. 198 (Provincial Water Utilities Act of 1973), the Kabacan Water District was formed for the purpose of the following:

Acquiring, installing, improving, maintaining and operating water supply and distribution systems for domestic, industrial, municipal and agricultural uses for residents and lands within the boundaries of such districts;
Providing, maintaining and operating wastewater collection, treatment, and disposal facilities; and
Conducting such other functions and operations incidental to water resource development, utilization and disposal within such districts, as are necessary or incidental to said purpose. (Presidential Decree No. 198, Chapter II, Sec. 5)

VISION

A self-reliant and financially secure water utility recognized in the country in providing excellent water and sanitation services driven by creative and innovative practices, stakeholder collaboration, and dynamic environmental stewardship. MISSION

We commit to deliver continuous, adequate, and potable water and provide sanitation services at reasonable cost. We also commit to relentlessly improve our services through creative and innovative practices, stakeholder collaboration, and dynamic environmental stewardship. Above all, we commit to render all of these with the highest degree of professionalism, integrity, and excellence. STRATEGIC GOAL

There are (7) strategic goals identified by the management to address the priority issues and concerns for the accomplishment of the Mission Statement of the organization. These strategic goals were coined into an acronym “BE SAFER” which means:

B uild Staff Capacity

E ffective Water Demand Management

S atisfactory Customer Service

A cceptable Water Quality and Sufficient Quantity

F inancially Secure

E nvironmental Protection, Climate Change Mitigation and Adaptation

R educe Non-revenue Water


EMPLOYEES' CORE VALUE

To render the Mission with the highest degree of:

Professionalism

I Integrity

E Excellence


BASIC ORGANIZATIONAL STRUCTURE

The KWD has five offices: the Office of the Board of Directors (BOD), the Office of the General Manager (OGM), the Administrative and General Services Division (AGSD), the Finance and Commercial Division (FCD), and the Engineering and Operations Division (EOD). Moreover, it has 42 regular employees and 6 job order contract workers up to date. Board of Directors (BOD)
The Board of Directors (BOD) is comprised of five members from various sectors: one representative from business, commercial, or financial organizations, one representative from civic-oriented service clubs, one representative from educational institutions, one representative from the women’s organizations, and one representative from professional associations. The members of the board are appointed by the Municipal Mayor. Powers and Duties of the Board
All powers, privileges, and duties of the water district is exercised and performed by and through the Board. The Board of Directors serves as the policy-making body of the water district. It approves the rules and regulations of the water district, its corporate plans, annual budget, contracts, loans, acquisition of real property at pre-determined amounts and nature, organizational structure, compensation & benefits schedules, and water rates & charges. It appoints the General Manager and approves the appointments of the Division Managers. General Manager
The General Manager has the full supervision and control of the maintenance and operation of the water district facilities, with the power and authority to appoint all personnel of the district. He recommends organizational structure and manpower level, compensation and benefits schedules, water rates and charges, acquisition of real property, construction contracts, acceptance of completed projects, management strategies appropriate for the District, and executes payments for approved projects and programs. The General Manager is appointed by the Board of Directors. The General Manager handles the Office of the General Manager (OGM) and the three divisions namely: the Administrative & General Services Division (AGSD), the Finance & Commercial Division (FCD), the Engineering & Operations Division (EOD), as well as the Office of the General Manager. Administrative and General Services Division (AGSD)

The Administrative and General Services Division (AGSD) has the following functions:

1. Formulates and implements human resource programs, policies and procedures in accordance with the Civil Service Commission rules and regulations;
2. Implements procedures on warehousing and maintenance of materials, supplies, vehicle, and equipment in accordance with government rules and regulations, including procedures on procurement of adequate supply of materials, equipment and services;
3. Responsible for the procurement activities for the acquisition of materials, office supplies, equipment and other purchases necessary for the operations of the District;
4. Formulates and implements policies related to security measures of building, grounds, and facilities; and
5. Takes charge of Information Technology (IT) program development and systems analysis and design, maintains existing computer programs and develops new computer programs and information technology based on organizational needs. Finance and Commercial Division (FCD)

The Finance and Commercial Division (FCD) has the following functions:

1. Prepares projected financial reports based on the approved annual budget and determines financial resources available to carry out water district programs;
2. Implements procedures on cash management particularly on safekeeping, disbursement, and control of funds, collection of water bills and other income of the District;
3. Receives and processes service applications;
4. Attends to customer’s complaints, queries, and requests such as closed accounts, high consumption, low consumption, turned-off, reconnection, penalties and surcharges, billing and leakage adjustments and investigates illegal connection;
5. Implements policy on delinquent customers;
6. Enforces utility rules and regulations as to billings, delinquencies, and adjustments;
7. Maintains accurate and updated customer accounts;
8. Coordinates with concerned divisions in the preparation of the annual budget and prepares and monitors projected financial reports based on approved annual budget;
9. Determines financial resources available to carry out water district programs;
10. Coordinates with the Management on matters of service area expansions; and
11. Spearheads marketing activities. Engineering and Operations Division (EOD)

The Engineering and Operations Division (EOD) has the following functions:

1. Plans and designs mainline extension, improvement of the mainline, water supply system and other pumping facilities;
2. Implements programs for extension, expansion, and improvement of the water supply system;
3. Undertakes repair and maintenance of transmission and distribution pipelines, installation and repair of services;
4. Determines water production requirements and ensures the steady supply of water to the service area;
5. Maintains water pumps and water treatment facilities;
6. Monitors water system pressure, water level, and water quality in accordance with the standards set by the Philippine National Standards for Drinking Water (PNSDW) and the World Health Organization (WHO);
7. Conducts preventive maintenance and repairs of equipment and pumping facilities; and
8. Initiates program for protection and development of water resources and watershed areas.

🎉 CONGRATULATIONS TO OUR  9th WEEK WINNERS! 🎉These lucky customers have won exciting prizes through the KWD Update to Wi...
06/10/2026

🎉 CONGRATULATIONS TO OUR 9th WEEK WINNERS! 🎉

These lucky customers have won exciting prizes through the KWD Update to Win Program! 🏆🎁

📢 Wag ng magpahuli pa! 😍 Visit the Kabacan Water District Office and update your records for a chance to become our next winner!

✅ Update your profile.
✅ Stay informed.
✅ Win exciting prizes!

NOTICE OF WATER INTERRUPTIONThe Kabacan Water District (KWD) will conduct preventive maintenance of the Pump Station Ban...
06/10/2026

NOTICE OF WATER INTERRUPTION

The Kabacan Water District (KWD) will conduct preventive maintenance of the Pump Station Bangilan Reservoir on October 09, 2026, from 5:00 AM to 1:00 PM.

During the maintenance activity, low water pressure or no water supply may be experienced in the following area/s:
- Barangay Bangilan

Customers are advised to store enough water in advance for their anticipated needs during the maintenance period.

Regular water service will resume once the activity is completed. We apologize for any inconvenience and thank you for your patience, understanding, and cooperation.

For inquiries and concerns, you may visit the KWD Administration Building, National Highway, Barangay Osias, Kabacan, Cotabato, or contact us through:

Telephone: (064) 572-0140 / (064) 428-1259
KWD Hotline: 0908-884-3384 / 0998-564-7464
Email: [email protected]
Facebook: fb.com/kabacanwater

Thank you for your continued understanding and cooperation.

KWD MANDATORY CHECK VALVE INSTALLATION for ALL Service Connections(KWD Resolution No. 057-2025) WHO IS COVERED?This poli...
05/10/2026

KWD MANDATORY CHECK VALVE INSTALLATION for ALL Service Connections
(KWD Resolution No. 057-2025)

WHO IS COVERED?
This policy applies to ALL Kabacan Water District water service consumers, including:
• Residential
• Commercial
• Industrial
• Government
❗ NO CUSTOMER IS EXEMPTED

WHEN IS INSTALLATION REQUIRED?
IMMEDIATELY APPLICABLE FOR:
• New service connections
• Service relocations
• Service reconnections
• In-house line repairs or replacement
• Special installation

WHY THIS MATTERS?
Installing a check valve:
• Prevents backflow and contamination
• Protects public health
• Ensures a safe and reliable water supply for everyone
• Required per RA 9275 (Philippine Clean Water Act of 2004)
• BOD Resolution No: 057-2025

EFFECTIVE 2026
✔ Service reconnection
✔ Existing connections without a check valve (implemented in phases)

CHECK VALVE INSTALLATION STANDARDS
• Use a swing-type check valve
• Must comply with KWD technical standards
• Made of durable, non-corrosive materials suitable for potable water
• Size must match the service pipe immediately after the water meter
• Installation must be done only by KWD-authorized personnel or representatives

LOCATION
• Installed horizontally at the lowest part of the meter stand, immediately after the water meter
• Must be accessible for inspection and maintenance

COST AND PAYMENT OPTIONS
NEW CONNECTIONS, RELOCATIONS & RECONNECTION
• Cost of materials, installation, and maintenance is shouldered by the concessionaire
• Usually included in after-meter estimates
IN-HOUSE REPAIRS AND ACTIVE CONNECTIONS
• KWD provides FREE installation cost for Check Valve only
• Materials may can be provided by the district or at the expense of the customer.
• Costs may be included in billing or paid separately depending on agreement

INSTALLATION PROCESS
• Installation of a check valve is required before water service is activated or restored
• Reconnection applicants must install a check valve if none is present
• Existing customers will be notified and given a compliance period
• Additional protective devices may be required for:
✔ Commercial establishments
✔ Water storage tanks
✔ Booster pump users

MAINTENANCE RESPONSIBILITY
• After the water meter installation (pipes fittings including check valve).
• Defects cause by poor or improper maintenance, leaks and improvements remains as the concessionaires responsibility.
• Any defects, leaks, or tampering must be corrected immediately at the customer’s expense
• Failure to comply may result in water service suspension

IMPLEMENTATION FOR EXISTING CONNECTIONS
Starting March 2026, KWD will cover:
• 2,000 concessionaires per year
• Over a period of five (5) years


02/10/2026

ADVISORY
Across-Canal Pipeline Installed
/ Regular Water Supply Restored
October 03, 2026 | 6:00 AM

Please be informed that the across-canal pipeline along Matalam Street, Barangay Poblacion, Kabacan has been successfully installed.

Water supply in the affected areas, has also been restored. Water pressure may gradually normalize as the system stabilizes.

Customers who continue to experience low water pressure and water quality issues are encouraged to contact KWD through:
(064) 572-0140 / (064) 428-1259
0908-884-3384 / 0998-564-7464
[email protected]
fb.com/kabacanwater

Thank you for your understanding and patience.

KABACAN WATER DISTRICT

ADVISORYOctober 02, 2026 / 10:00 PMHappening now!KWD personnel are currently installing the across-canal pipelines at th...
02/10/2026

ADVISORY
October 02, 2026 / 10:00 PM

Happening now!
KWD personnel are currently installing the across-canal pipelines at the corner of Matalam Street, Rio Grande, and Arcedo Streets, Barangay Poblacion, Kabacan.

Low pressure to no water will still be experienced in the affected areas mentioned in the previous advisory.

Regular water service will return shortly after the said activity.

For more details, contact KWD through:
(064) 572-0140 / (064) 428-1259
0908-884-3384 / 0998-564-7464
[email protected]
fb.com/kabacanwater

Thank you for your understanding and patience.

KABACAN WATER DISTRICT

ADVISORYOctober 02, 2026 / 4:30 PMKWD personnel are preparing for the installation/rehabilitation of across-canal pipeli...
02/10/2026

ADVISORY
October 02, 2026 / 4:30 PM

KWD personnel are preparing for the installation/rehabilitation of across-canal pipelines at the corner of Matalam Street, Rio Grande, and Arcedo Streets, Barangay Poblacion, starting at
9:00 tonight, October 02, 2026, until 4:00 AM tomorrow (October 03, 2026).

Expect low pressure and no water in the affected areas:
-Sunrise Street
-Sinamar 2 Street
-Sinamar 1 Street
-USM Avenue
-Guiang Street
-Rio Grande Street
-Arcedo Street
-Mercado Street
-Corner Mercado Street going to Sunrise Street
-Matalam St. corner USM Avenue and Mercado Street

We suggest that you store water before the activity for your anticipated needs. Regular water service will be restored shortly after the said activity. Thank you.

For more details, contact KWD through:
(064) 572-0140 / (064) 428-1259
0908-884-3384 / 0998-564-7464
[email protected]
fb.com/kabacanwater

Thank you for your understanding and patience.

KABACAN WATER DISTRICT

CONNECTING COMMUNITIES, DELIVERING WATER: BANNAWAG-BANGILAN PIPELINE PROJECT UNDERWAYA stronger and more reliable water ...
02/10/2026

CONNECTING COMMUNITIES, DELIVERING WATER: BANNAWAG-BANGILAN PIPELINE PROJECT UNDERWAY

A stronger and more reliable water supply is on the way for residents of Barangays Bannawag and Bangilan as the Bannawag-Bangilan Pipeline Interconnection Project continues to move forward.

Funded by the Department of Environment and Natural Resources (DENR) through the General Appropriations Act (GAA), the ₱3.812-million project was made possible through the inclusion of Kabacan Water District (KWD) among the local water districts selected as beneficiaries of the DENR-funded program. The initiative is also made possible through the efforts and support of DENR Undersecretary Dr. Carlos Primo C. David, whose commitment to strengthening water infrastructure continues to help bring vital water projects to local communities.

The project involves the installation of 4,800 meters of 100mm-diameter uPVC pipeline, creating an important connection between the water systems of Bannawag and Bangilan. This new link is expected to strengthen water distribution, improve supply reliability, and provide additional capacity to support the communities’ future water needs.

Construction officially began on February 18, 2026, with full completion targeted on or before the end of October 2026.

More than just laying pipes, the project is about connecting communities to a more dependable water supply. Once completed, it is expected to benefit 1,365 households or approximately 6,825 residents, including adults and children in both barangays.

With the support of DENR and the implementation of KWD, the Bannawag-Bangilan Pipeline Interconnection Project marks another step toward strengthening Kabacan’s water infrastructure and building a more reliable and sustainable water service for its communities.

02/10/2026

ADVISORY
PS4 Katidtuan Reservoir Preventive Maintenance Completed / Water Supply Restored
October 02, 2026 / 1:00 PM

Please be informed that the preventive maintenance of the Pump Station (PS) 4 reservoir in Barangay Katidtuan has been successfully completed, and the water supply in the affected areas has been restored.

If you experience low pressure and/or other water quality concerns, please contact KWD through:
(064) 572-0140 / (064) 428-1259
0908-884-3384 / 0998-564-7464
[email protected]
fb.com/kabacanwater

Thank you for your understanding and patience.

KABACAN WATER DISTRICT

NOTICE OF WATER INTERRUPTIONThe Kabacan Water District will undertake the installation of an across-canal pipeline and t...
30/09/2026

NOTICE OF WATER INTERRUPTION

The Kabacan Water District will undertake the installation of an across-canal pipeline and the rehabilitation of an existing pipeline in Brgy. Poblacion from 9:00 p.m. on Oct. 02, 2026, until 4:00 a.m. on Oct. 03, 2026.

Temporary water service interruption and low water pressure may be experienced in the following affected areas;
Brgy. Poblacion:
-Sinamar 1 and 2
-Sunrise St.
-Corner Mercado St going to Sunrise St.
-Matalam St. corner Mercado St. and USM Avenue
-Mercado St.
-USM Avenue
-Diego Silang St.
-Guiang St.
-Arcedo St.
-Rio Grande St.

We suggest that you store water before the activity for your anticipated needs. Regular water service will return shortly after the completion of the said activity. Thank you.

You may visit our office at the KWD Administration Building, National Highway, Barangay Osias, Kabacan, Cotabato, for any query. You may also contact us through the following:
*Telephone: (064) 572-0140 /(064) 428-1259
*Hotline: 0908-884-3384 / 0998-564-7464
*Email: [email protected],
*Facebook: fb.com/kabacanwater

ADVISORYPipeline Interconnection Completed / Regular Water Supply RestoredSeptember 30, 2026 | 4:30PMPlease be informed ...
30/09/2026

ADVISORY
Pipeline Interconnection Completed / Regular Water Supply Restored
September 30, 2026 | 4:30PM

Please be informed that the Bannawag-Pangilan Pipeline has been successfully interconnected. We have restored the water supply in the affected areas.

Water pressure may gradually normalize as the system stabilizes.

Customers who continue to experience low water pressure and water quality concerns are encouraged to contact KWD through:
(064) 572-0140 / (064) 428-1259
0908-884-3384 / 0998-564-7464
[email protected]
fb.com/kabacanwater

Thank you for your understanding and patience.

KABACAN WATER DISTRICT

Address

National Highway, Barangay Osias,, Cotabato
Kabacan
9407

Opening Hours

Monday 7am - 12pm
12:30pm - 5:30pm
Tuesday 7am - 12pm
12:30pm - 5:30pm
Wednesday 7am - 12pm
12:30pm - 5:30pm
Thursday 7am - 12pm
12:30pm - 5:30pm
Friday 7am - 12pm
12:30pm - 5:30pm
Saturday 7am - 12pm
12:30pm - 5:30pm

Telephone

+639088843384

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