GSIS Bulacan Branch Office

*NEWS RELEASE*
29 May 2026

*GSIS expands mall-based service hubs across Metro Manila and nearby areas*

The Government Service Insurance System (GSIS) continues to bring its services closer to members and pensioners through the expansion of its mall-based Ginhawa Service Hubs in key commercial centers in Metro Manila and nearby provinces.

GSIS members and pensioners may now conveniently access frontline services at the following locations:

• Festival Mall, Alabang
• Robinsons Galleria, Ortigas
• Robinsons Novaliches
• Robinsons Place Dasmariñas
• SM Mall of Asia, Pasay City

The mall-based hubs aim to provide easier, faster, and more accessible government service for members who may find it difficult to visit GSIS branch offices during regular working hours.

“Mas pinalalapit natin ang serbisyo ng GSIS sa ating mga miyembro at pensioner. Sa pamamagitan ng ating Ginhawa Service Hubs sa mga mall, mas nagiging accessible, maginhawa, at mabilis ang kanilang transaksyon,” GSIS President and General Manager Wick Veloso said.

Available services include:

• GSIS Touch assistance and registration
• APIR assistance for pensioners
• Loan and claims inquiries
• Document submission and compliance
• Lease with Option to Buy and Housing Accounts Restructuring and Condonation Program inquiries and applications
• Non-life insurance inquiries
• Status checking of applications and claims
• Other member and pensioner assistance services

The service hubs are designed to complement GSIS’s digital transformation initiatives by providing accessible touchpoints in high-foot traffic areas while encouraging greater use of digital platforms such as the GSIS Touch mobile app.

Veloso said the initiative forms part of GSIS’ continuing efforts to improve member experience and expand service accessibility beyond traditional branch offices.

“Hindi na kailangang bumiyahe nang malayo ng ating mga miyembro at pensyonado para sa kanilang mga pangangailangan sa GSIS. Dinadala natin ang serbisyo kung nasaan ang tao,” he said.

Schedules and available services may vary per location. Members and pensioners are encouraged to monitor the official GSIS social media pages for updated advisories and operating hours.

-END-

GSIS 101 session with Mayor Ma. Rosario “Charo” Sy-Alvarado-Mendoza and the Department Heads of MGO Hagonoy, Bulacan, highlighting the latest GINHAWA loan programs GBEL and GSEL, while emphasizing the members' responsibility in updating premium contributions and loan repayments to safeguard their benefits and privileges.

Malapit na matapos ang buwan ng Mayo! ​

Sa ating May-pensioner celebrants, huwag kalimutan na mag-APIR para sigurado and inyong pension. Madali lang gamit ang GSIS Touch!​

In observance of Eid al-Adha and pursuant to Proclamation No. 1264 (s. 2026), GSIS offices will be closed on May 27, 2026 (Wednesday).​
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Regular operations will resume on May 28, 2026 (Thursday). ​

We encourage our members and pensioners to use the GSIS Touch mobile app to conveniently access our programs and services.​
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For more information and updates, visit our official website: www.gsis.gov.ph​

𝐒𝐘𝐒𝐓𝐄𝐌 𝐌𝐀𝐈𝐍𝐓𝐄𝐍𝐀𝐍𝐂𝐄 𝐀𝐃𝐕𝐈𝐒𝐎𝐑𝐘​

Paalala sa lahat ng GSIS members at pensioners. ​

​Magkakaroon ng scheduled system maintenance ang GSIS sa Biyernes, Mayo 29, 2026 mula 8:30 p.m. hanggang 10:30 p.m. Sa panahong ito, pansamantalang hindi accessible ang GSIS Touch, Agency Authorized Officer Certification, at eGov services. ​
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Pinapayuhan ang lahat na planuhin nang maaga ang inyong mga transaksyon. ​
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Maraming salamat. ​

Nakikiisa ang GSIS sa ating mga kapatid na Muslim sa paggunita ng Eid al-Adha o Feast of Sacrifice.​

Nawa’y magsilbing paalala ang araw na ito sa diwa ng pananampalataya, sakripisyo, kabutihang-loob, at malasakit sa kapwa. Nawa’y lalo nitong pagtibayin ang pagkakaisa, paggalang sa iba’t ibang pananampalataya, at pagtutulungan para sa ikabubuti ng lahat.​