Parañaque City Workers Affairs Office - PWAO

📌 KNOW YOUR RIGHTS: THE GIG ECONOMY WORKERS 🛵💻

Are you a delivery rider or a freelancer working in Parañaque? Understanding how your labor is legally classified is the first step to protecting your livelihood!

🔍 Employee vs. Independent Contractor: Compare the Difference

• Employee: Entitled to a Minimum Wage, Security of Tenure (no sudden termination), and Government Benefits like SSS, PhilHealth, & Pag-IBIG.
• Independent Contractor: Guided by a Service Agreement, enjoys a Flexible Schedule, and essentially operates as Your Own Business.

❓ How do you determine where you fall? We use The Control Test. Ask yourself:

1. Who dictates HOW the work is done?
2. Can the platform discipline or penalize you?

🛡️ Protections & Regulations to Remember

No matter your setup, you have rights designed to protect you from unfair platform practices:

• Against Arbitrary Account Deactivation: You have 'The Right to Human Oversight'.
• Right to Due Process: Clear communication and a fair chance to respond.
• Anti-Fake Booking Measures: Platforms should compensate riders for fake bookings to prevent out-of-pocket losses.
• For Freelancers: Mandatory written contracts and late payment penalties protect your income.

📞 NEED ASSISTANCE? CONTACT US!

If you have questions or need support, the City Government of Parañaque is here for you:
☎️ Phone: 8820-6110
📧 Email: [email protected]
📲 Scan the QR code on the to chat with our team directly!

Official Update: Strategic Collaboration for Upcoming GAD Livelihood Program

Led by Ms. Shella B. Bernal, MMPA, Officer-in-Charge of the Parañaque Workers Affairs Office (PWAO), a collaborative meeting was held at the Parañaque Livelihood Resource Management Office (PLRMO). The primary objective of the visit was to discuss a partnership for an upcoming Gender and Development (GAD) livelihood program.

Ms. Bernal met directly with the Head of PLRMO, Ms. Ma. Violeta P. Yamsuan, to lay the groundwork for this joint initiative.

Program Vision and Beneficiaries

This upcoming collaboration aims to drive local economic empowerment by providing sustainable, alternative income-generating opportunities. The program is specifically designed to benefit:
✅ Local Workers seeking to supplement their current wages.
✅ Domestic Workers (Kasambahay) looking for financial growth.
✅ Family Members and Relatives of workers, helping them secure an extra source of household income

Our Commitment: Through the joint efforts of PWAO and PLRMO, this GAD initiative is dedicated to uplifting Parañaqueño families by making extra income opportunities highly accessible, practical, and sustainable.

Merville Warehouse Ocular Visit and Alignment Meeting 🤝🇵🇭

The Parañaque Workers Affairs Office (PWAO) conducted an ocular visit and alignment meeting at AC Logistics in Merville today. This is in preparation for the upcoming Kadiwa Program to be held at their company premises.

During the visit, the PWAO team met with Mr. Edward Limosnero (Manager for People & Culture) and Ms. Joyce Felices (Employee Engagement Specialist) to finalize the necessary preparations for the event.

The primary goal of this partnership is to bring affordable, fresh, and high-quality commodities closer to our hardworking local employees.

HOLIDAY ADVISORY
Pursuant to Proclamation No. 1264

Please be informed that in accordance with the national holiday declaration, there will be no office operations on Wednesday, May 27, 2026, to allow all employees a day of rest.

Regular office operations will resume on Thursday, May 28, 2026.

📢 LABOR ADVISORY: HOLIDAY PAY RULES FOR EID AL-ADHA

In line with Proclamation No. 1264 declaring as a Nationwide Regular Holiday, please be guided by the official Department of Labor and Employment (DOLE) computing guidelines for workers' wages.

Since there will be no office operations on this day, here is how the holiday pay applies to private-sector workers:

🔹 IF THE EMPLOYEE DID NOT WORK (Office is Closed):
• They are entitled to 100% of their basic daily wage, provided they were present or on an approved paid leave on the workday immediately preceding the holiday (Tuesday, May 26).
• Formula: Basic Daily Rate × 100%

🔹 IF THE EMPLOYEE IS REQUIRED TO WORK (Critical/Skeleton Staff):
• They must be paid 200% (Double Pay) of their basic wage for the first 8 hours of work.
• Formula: Basic Daily Rate × 200%

🔹 FOR OVERTIME WORK (Beyond 8 Hours):
• Workers will receive an additional 30% on top of their hourly holiday rate.
• Formula: Hourly Rate × 200% × 130% × Number of hours worked

🔹 IF WORKED AND IT FALLS ON THEIR SCHEDULED REST DAY:
• Workers receive an additional 30% on top of their 200% double pay.
• Formula: Basic Daily Rate × 200% × 130%

⚠️ REMINDER ON THE "NO WORK, NO PAY" RULE:

Unlike Special Non-Working Days, a Regular Holiday guarantees that workers still receive their basic day's pay even if the office is fully closed, as long as they didn't have an unexcused absence the day before.

Let’s ensure all our hardworking workforce are properly informed and compensated. Have a safe and restful mid-week break, everyone!

Wishing a blessed and peaceful celebration to our Muslim brothers and sisters. Eid Mubarak!

📢 UNDERSTANDING 'NO WORK, NO PAY' DURING EXTREME WEATHER & HEAT ⛈️☀️

As we face unpredictable weather disasters and periods of extreme heat, it is vital for both workers and employers to know their rights and responsibilities.

🔵 Section 1: Weather Disasters (Storms, Floods, Typhoons)
• When work is officially suspended: You are generally entitled to full pay for the day, and employers should not deduct your pay (subject to company policy).
• When work is not suspended but travel is difficult: "No work, no pay" often applies unless you use leave credits. Prioritize your safety and communicate immediately with management.

🟠 Section 2: Extreme Heat (Heat Waves & High Temperatures)
• Employers must ensure a safe work environment under Occupational Safety & Health (OSH) standards.
• Employees have the right to voice concerns about heat stress, request breaks/hydration, and report unsafe conditions.

💬 Have questions or need legal advice regarding workplace conditions?

We are here to help! Scan the QR code in the image to chat with us directly on Messenger, or reach out via:
📞 Phone: 8820-6110
📧 Email: [email protected]

HAVING TROUBLE AT WORK? PARAÑAQUE WORKERS AFFAIRS OFFICE (PWAO) IS HERE TO HELP!

Are you a worker in Parañaque experiencing issues with your employer? You don't have to suffer in silence. The Parañaque Workers Affairs Office (PWAO) is ready to assist you through SEnA (Single Entry Approach)—a fast, fair, and accessible conciliation-mediation process.

🔴 Are you facing any of these issues?

❌ Non-payment of wages or delayed salary
❌ No 13th-month pay
❌ Unpaid separation pay or other employee benefits
❌ Illegal dismissal (termination without a clear, valid reason)
❌ Any other violations of your labor rights

If you answered YES, you can file a Request for Assistance (RFA) today.

💡 IMPORTANT NOTE FOR ALL WORKERS:

🚫 Filing an RFA is 100% FREE.
🚫 NO LAWYER REQUIRED! The SEnA process is designed to be informal, accessible, and friendly to all everyday workers.

👇 Take Action Today!

Protect your rights as a worker. Visit the Parañaque Workers Affairs Office (PWAO) at City Hall to start your SEnA process.