31/12/2018
MY ONLINE ACCOUNT WAS HACKED!
These are the words that we usually hear from victims who can no longer access their online accounts after being taken over by unknown individuals we famously referred to as “hackers”. Hacking techniques nowadays are Google search away for anyone to master, thus, many online accounts are getting compromised on a global scale.
The PNP Anti-Cybercrime Group investigated a total of Four hundred forty-seven (477) hacking cases from March 2013 to November 2018, while the Quezon City District Anti-Cybercrime Team (QCDACT) received Sixteen (16) Hacking complaints and the Cyber Patrollers monitored Sixty-two (62) Hacking incidents from April to December 2018 alone. This does not reflect all hacking incidents in the country since many were not reported to authorities.
Cybercriminals will never use their identity to commit cybercrimes that is why they prefer other person’s identity as fall guy who will be reported and hunted by their victims and investigated by authorities. Hacked accounts have the best credibility wherein many people, especially friends and relatives, would likely to believe in and comply with requests.
In Facebook account hacking cases, victim testimonies are almost similar wherein they received a link (phishing link) from a stranger or a Facebook friend (mostly hacked account as well) and asking for favor. The cover story varies, such as earning online game points, competitions, promos, etc., but they always require victims to click on the link and log-in your account details (username and password) to comply with their request. The link will redirect you to a seemingly legitimate page however, unknown to many, it is a fake or cloned FB Page. When you log-in in that site, your username and password will immediately be sent to the hacker and the next thing you know, your account has been taken over. You can try to re-login but the password has been changed instantly.
The hackers can do the following once they have taken over an online account:
1) Exploit contents, especially private chat groups, which can have sensitive information, photos, videos, or files that usually lead to extortion.
2) Assume your identity to ask for money, favor, or consideration from relatives and friends.
3) Post libelous, threatening, or harassment messages to anyone wherein the victim will take the blame and face investigation.
4) Discover other details linked to the compromised account that the hacker can further exploit such as bank records and other financial documents.
5) If subscribed to online payment services, hacker can withdraw, send money, or order via online shopping that will drain your virtual money.
6) Sell your account to other hackers who can do much more damage to your identity and especially to other people.
7) And anything beyond the wildest imagination of the hacker.
Hacking is punishable under Section 4(a) under Republic Act 10175 or the Cybercrime Prevention Act of 2012 which specifies offenses against the Confidentiality, Integrity and Availability of computer data and systems. Any person found guilty of any of the punishable acts enumerated in Sections 4(a) of this Act shall be punished with imprisonment of Prision Mayor or a fine of at least Two hundred thousand pesos (PhP200,000.00) up to a maximum amount commensurate to the damage incurred or both. However, if the act is committed against critical infrastructure, the penalty of reclusion temporal or a fine of at least Five hundred thousand pesos (PhP500,000.00) up to maximum amount commensurate to the damage incurred or both, shall be imposed.
Is my online account hacked?
Some people may not even know that their accounts were already hacked or being used by other people without their permission. Here are some of the indications that your account may have been compromised according to Facebook:
• Your email or password have changed
• Your name or birthday have changed
• Friend requests have been sent to people you don't know
• Messages have been sent that you didn't write
• Posts have been made that you didn't create
Tip: Facebook has an online recovery page for hacked accounts. In case you encountered this problem, immediately visit this page:
https://www.facebook.com/hacked
In this page, Facebook will try to confirm your identity by asking questions that you can answer being the legitimate owner including emails, old password before it was changed by the hacker, and other details. There is a huge chance you can still recover your account if you immediately report it so make sure to inform your friends as well. Not only they will be aware of the incident and save them from being victims of the hacker, but also will help you to report your hacked account for the immediate attention of Facebook.
So how can we fortify our online account against hacking?
Legitimate web based companies, including emails, online storage, social media networks, and other online services are doing their best to protect the privacy of their clients. They implement security measures that can be used to strengthen security of online accounts. One of the best security features that can be adapted is the 2-step authentication feature for an additional log-in security measure.
2-Step Authentication can save you if you happen to click on that very pleasing link and logged-in to a fake or cloned website (phishing website). The hacker can steal your username and password however the account service that you are subscribed in, such as Facebook, Google, Yahoo, etc., will send a code to the phone number or other recovery email that you provided to authenticate from a device you personally have. With this method, the online account services can verify if you are indeed the person trying to access your account.
Unfortunately, all victims that were interviewed stated that they have not activated the 2-Step authentication feature of their online accounts. It was an easy job for the hacker since no secondary authentication was required. It is important for you to use at least 2 or more authentication accounts options (numbers, emails, friend’s account, generated codes, etc) so that you can still recover even if your phone number gets lost or stolen.
Aside from 2-step authentication, here are other tips to secure your online accounts:
1. Use complicated passwords that cannot be easily guessed by other people but easy for you to remember. Longer passwords are always better especially if coupled with numbers and special characters.
2. Write your passwords down in a secured notepad (offline) as it can be surely forgotten over time. You need to re-enter your passwords if you need to update account information or verify identity. It will be a sure headache if you cannot access your own account not because you were hacked, but you simply forgot your own password.
3. Use different passwords for different accounts. If you use the same passwords for all, then it will only take one compromised account for the hackers to access all of your accounts.
4. Periodically check your log-in activities to know if your account is being accessed from other devices or locations. Immediately log-out other devices that you do not recognize and change password to deprive people who should not be snooping around your account.
5. Always verify if you are logging in a secure websites by checking the URL or link address bar of the browser. Legitimate and secure websites such as Facebook and Google has “https” usually indicating the domain name (ex. https://facebook.com/). If you see a Facebook or Google login-Page with “http” only (without “s”) that is a Phishing websites and you should never log-in.
6. The login-in interface of any website can be copied by hackers and trick victims to enter their credentials. Always visually check link addresses on the web browser because characters can be substituted to make it appear as a legitimate website (ex. i to I or O to 0) which can be easily missed without scrutinizing.
Many people do not avail or overlook such security precautions because they either do not know that it exist, they knew about it but they think it’s too complicated, or just being careless or worse, too lazy to secure their own online accounts. Many people think that there is no need for those hassles because hackers can’t get anything from their account, without realizing that their very identity is a gold mine for people with criminal intentions.
So please take the necessary security steps while subscribing into online services. These companies are doing most of the heavy lifting making sure that they provide us with safe, convenient and enjoyable experience. What we can do the very least is to use them responsibly, securely, and be aware of the dangers and consequences of having unsecured online accounts that can be hacked.
We wish you a Merry Christmas, Peaceful New Year, and a Cybercrime-Free 2019!!!