07/10/2026
BASAHIN ‼️
Republic Act No. 7394, known as the Consumer Act of the Philippines, is the primary law in the Philippines designed to protect consumer rights, promote general welfare, and establish standards of conduct for business and industry.
Signed into law on April 13, 1992, the statute covers product quality and safety, fair pricing, truthful labeling, and protection against deceptive or unconscionable sales practices.
Core Consumer Rights
The law outlines foundational rights for buyers in the Philippines:
Right to safety: Protection against products that are hazardous to health or life.
Right to information: Access to clear labeling, accurate pricing, and transparent product details.
Right to choose: Freedom to select goods and services without unfair or monopolistic pressure.
Right to representation: Involvement of consumer groups in governmental policy-making.
Right to redress: Legal and administrative remedies, such as refunds, replacements, or damages for defective items.
Right to consumer education: Programs supported by the state to foster informed purchasing decisions.
