Albany Med EMS Outreach

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Albany Med EMS Outreach As part of Albany Medical Center's commitment to quality emergency medical care within the region

10/20/2026

"We've always done it this way."

That sentence is worth paying attention to.

Sometimes a process exists because it works exceptionally well. Sometimes it exists because no one has looked at it closely in a long time.

Quality improvement gives us permission to be curious about both.

What does the data show? What are clinicians experiencing? Is the process producing the outcome we want? Has something changed that should make us reconsider it?

Quality isn't about changing everything. It's about being willing to examine anything.

Please check your spelling and that first name and last name at not transposed. Almost 53% of PCRs received from EMS hav...
10/20/2026

Please check your spelling and that first name and last name at not transposed. Almost 53% of PCRs received from EMS have spelling issues of first & last names.

Spelling errors in EMS documentation (Patient Care Reports/ePCRs) compromise patient safety, spark billing rejections, and expose providers to legal risks.

Looking at Albany Med's HL7 Import of PCRs from EMS.

#1 - Spelling is IMPORTANT
#2 - Name spelling is critical!

It’s important to be reminded that we must properly identify our patient before we can even begin to tap out a Patient Care Report. The patient is the very subject of the report. If we can’t properly identify the patient as part of the report, it pretty much voids anything else that’s written in the report.
Get in the habit of asking your patient or their representative this question, “How do you spell your name?” This is especially critical with reference to last names.

This is a case where “hooked on phonics” just won’t do. In this day and age of electronic health records and computerized claims for billing, the exact match of a name in the hospital database or in the insurance records will make all the difference in pulling up and matching key data connected to the patient you just transported.

You also don’t get a pass on first names. For example, computer databases will fail to match the written name “Christa” if your patient’s name is spelled “Krysta”. Just because you may pronounce both names the same doesn’t mean those two very unique spellings will match in any electronic patient database.

10/19/2026

: Troy police say Ari B. Ginsburg, 27, of Troy has been charged with leaving the scene of an accident after hitting an ambulance Sunday night on Peoples Ave. near 10th St.

Two firefighters were injured in the crash.

Read more at WNYT.com?utm_medium=social&utm_source=facebook_WNYT_NewsChannel_13.

10/19/2026

For patients experiencing a possible stroke, what happens before arrival at the hospital matters.

Quality measurement gives EMS systems a structured way to evaluate important components of that care and identify opportunities for improvement.

NEMSQA's stroke measures help organizations examine elements of prehospital stroke care using standardized definitions and specifications.

Because when we measure consistently, we can better understand performance and work toward improving it.

Explore NEMSQA's measure resources: https://www.nemsqa.org/nemsqa-measures

10/18/2026
10/16/2026

Five Greene County mountaintop towns are seeking to combine their ambulance services into one district, hoping to recruit more emergency workers, improve response times, and share rising costs.

Ashland, Jewett, Lexington, Prattsville, and Windham plan to apply for a $1.25 million grant through the state Department of State’s Local Government Efficiency program, Windham Supervisor Tom Hoyt said. If the towns receive the funding, he expects the district could be in place by mid-2027.

Read the full story: https://theoverlooknews.com/windham-seeks-ambulance-merger-with-other-mountaintop-towns/

/// Photo by Roy Gumpel/The Overlook.

10/15/2026
10/14/2026

Treating hypoglycemia is one part of the patient encounter.

Measuring the response to that treatment helps tell us more.

NEMSQA's hypoglycemia measure looks at whether patients with low blood glucose who receive treatment have a repeat glucose measurement documented.

It is a simple example of what quality measurement can do: take an important step in patient care and make it visible, measurable, and available for improvement.

Explore the NEMSQA measures and specifications: https://www.nemsqa.org/nemsqa-measures

10/14/2026

On the morning of Sunday, October 18, 2026, the State Police at the Capital in partnership with multiple first responding agencies will conduct a live training drill in the Capitol Building, Legislative Office Building, Robert Abrams Building, and Empire State Plaza in Albany, NY. The Capitol Building, Legislative Office Building, parts of the Empire State Plaza Concourse, and the Visitor Parking lot below the Plaza will be closed for the exercise. Please avoid the area.

10/13/2026

50 years of service. 50 years of dedication. 50 years of being part of something bigger than ourselves.

For half a century, RPI Ambulance has been more than an ambulance service. It has been a place where students become leaders, strangers become friends, and ordinary people come together in pursuit of an extraordinary and noble cause: helping others in their greatest moments of need.

As we celebrate our 50th anniversary today, we recognize that no organization reaches this milestone alone. Our history has been written by generations of people who believed in our mission, invested in our future, and helped make RPI Ambulance what it is today.

To our members: Thank you for the countless hours, sleepless nights, missed opportunities, and personal sacrifices you make in service to others. You choose to answer the call, often for someone you've never met and may never see again. Your compassion, professionalism, and commitment to something greater than yourselves are the heart of this organization.

To our alumni: You laid the groundwork upon which we continue to build. Over five decades, you transformed an idea into a strong, respected ambulance service with an incredible training program, an enduring culture of service, and an unwavering commitment to excellent patient care. Every generation has inherited something remarkable from the one before it, and we are proud to carry your legacy forward.

To our parents and families: Thank you for supporting the students who dedicate so much of themselves to this organization. Behind every member is a family that has encouraged their passion, celebrated their accomplishments, and understood the late nights and long hours. Your support makes our service possible.

To our medical direction and our partners, both on campus and beyond: Thank you for the guidance, trust, and unwavering support that have sustained RPI Ambulance for 50 years. From our medical directors and fellow public safety agencies to the Executive Board, Student Senate, Institute administration, and countless campus partners, your mentorship, collaboration, and investment have made our mission possible. Your support has enabled generations of students to deliver exceptional patient care, develop as leaders, and provide emergency medical services at no cost to our patients. Over the service life of our previous ambulance alone, this model saved the student body collectively more than $1 million in standby EMS costs and ambulance transport bills. We are profoundly grateful for your belief in our mission and your continued commitment to our success.

To our future members: The next chapter belongs to you. You will inherit 50 years of traditions, lessons, friendships, and an extraordinary responsibility to those who came before you and those who will come after. We hope you find in this organization what so many of us have found: a sense of purpose, lifelong friendships, and the profound fulfillment that comes from being part of something bigger than yourself. May you leave RPI Ambulance even stronger than you found it.

And to every patient who has placed their trust in us: Thank you for allowing us the privilege of caring for you. You are the reason we exist, and your well-being has always been, and will always remain, at the center of everything we do.

Fifty years ago, a group of students believed they could make a difference. Thousands of calls, countless hours of training, and generations of dedicated volunteers later, that belief remains as vibrant as ever. Over the decades, the names, faces, uniforms, and ambulances have changed, but the mission has not.

To those who built us, those who sustain us, and those who will carry us forward: thank you.

Here's to 50 years of answering the call, and to the next 50 years of serving others.

Happy 50th Anniversary, RPI Ambulance. ❤️🤍🚑

Address

43 New Scotland Avenue, # MC73
Albany, NY
12208

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