06/10/2026
Dear Alta Residents,
Your utility has been making improvements to the water treatment plant, and a new system component is complete and producing water. This comes with new water quality, specifically water softened to an approximate total hardness of 260 mg/L or 15 grains per gallon. The system will continue with a free chlorine disinfection residual.
The updated system includes a process called reverse osmosis (RO), which uses membranes to remove hardness.
We know many residents have in-home water softeners. We would like to encourage residents to adjust their softeners accordingly for the new softer incoming water or consider not using their in-home water softeners at all. This may be done by using the bypass piping provided for many in-home systems, or by allowing the salt to simply run out.
This updated system does not take the place of the new water treatment plant that is planned for 3-4 years from now.
If you have any questions, don’t hesitate to reach out.