NCT 9-1-1

As temperatures continue to rise in Texas, it's important to remember how to tell if someone is experiencing heat exhaustion or having a heat stroke. If someone is showing signs of either, get them to a cool place, give them water, and call 9-1-1 if symptoms continue.

Stay cool, stay hydrated, and stay safe!

We’re excited to announce that our spring mural dedication ceremony in Bridgeport is just one month away. 🎨

This mural is a continuation of our fall mural contest, where young artists were challenged to create artwork honoring first responders and the people who help keep our communities safe.

We would love for you to join us as we celebrate the students, the artwork, and the message behind this special project.

Learn more about last year’s art contest here: Honoring 9-1-1 Heroes: https://na2.hubs.ly/H05HWhK0

Strong leadership helps build strong Emergency Communications Centers.

Yesterday, we hosted our first ECC Leadership Summit, bringing together public safety professionals for a day of learning, collaboration, and conversations about the future of 9-1-1.

Thank you to our speakers and attendees who made the event possible.

Visiting North Texas for the 2026 FIFA World Cup? Or getting ready for the crowds as a local?

With a surge of visitors expected in DFW, knowing how to reach emergency services is more important than ever. From using international phones to why you should never hang up if your call takes longer to connect, we’ve put together a quick guide to help everyone stay safe during the World Cup.

World Cup 2026 in DFW – How to Contact 9-1-1 in an Emergency World Cup 2026 in DFW – How to Contact 9-1-1 in an Emergency / Press Release / By Kristin McKinney Whether you’re visiting North Texas for the 2026 FIFA World Cup™ or you’re a local resident preparing for the excitement, welcome! With millions of visitors expected in the Dallas–Fort Worth ...

We loved celebrating our 9-1-1 professionals at this year’s 9-1-1 Awards Banquet. Thank you to everyone who makes this work possible and congratulations to our incredible honorees.

Visit our Hall of Fame to see the winners of our annual awards throughout the years: https://na2.hubs.ly/H05s-V20

Behind every 9-1-1 call is a voice that stays strong, for our communities. But that strength comes with a cost. 9-1-1 telecommunicators carry the emotional weight of every emergency they answer.

Why is support for 9-1-1 mental health is so critical?

🔗 Read more: https://na2.hubs.ly/H05hH300

Behind the Calm Voice: Honoring the Emotional Burden of 9-1-1 Telecommunicators Behind the Calm Voice: Honoring the Emotional Burden of 9-1-1 Telecommunicators / News & Media / By Kristin McKinney When we think of first responders, we often picture flashing lights and heroic rescues, but the first to respond are often the voices on the other end of a 9-1-1 call. They are calm,....

Know the difference: 9-1-1 is for immediate emergencies, while 9-8-8 is the 24/7 hotline for mental health crises.

9-1-1 connects you with EMS, fire, and law enforcement; 9-8-8 offers call, text, and chat access to trained crisis counselors. Both are free and available 24/7. Spread awareness for Mental Health Awareness Month!

Understanding the Differences Between 9-8-8 and 9-1-1 Understanding the Differences Between 9-8-8 and 9-1-1 / News & Media / By Kristin McKinney In times of crisis, knowing where to turn for help can make all the difference. While many are familiar with 9-1-1 as the emergency number for immediate assistance, fewer are aware of the new 9-8-8 hotline ded...

Accidentally call 9-1-1? Don’t hang up.
Stay on the line and let the dispatcher know you’re okay.
It helps prevent unnecessary emergency responses and keeps lines open for real emergencies.