09/03/2026
The Texas Department of Insurance, Division of Workers’ Compensation (DWC) is alerting the public to a growing scam where individuals impersonate DWC officials or court personnel in an attempt to take money from Texas workers. Scammers are contacting workers by phone, email, and video calls, falsely claiming that payment is required to receive workers’ compensation benefits or settle a claim.
In several cases, scammers used made-up titles such as “judge” or “attorney” to appear credible. These communications are not legitimate, and DWC emphasizes that no worker in Texas is ever required to pay to get their workers’ compensation benefits.
How the scam works
Scammers have been reported to:
· Pose as representatives of DWC or the courts.
· Claim that benefits or settlements will be withheld unless immediate payment is made.
· Request money through bank transfers or peer-to-peer payment apps.
· Use high-pressure tactics to create a false sense of urgency.
Guidance for the public
DWC reminds the public that:
· DWC and insurance carriers never request payment to release workers’ compensation benefits.
· DWC and insurance carriers never ask for money through wire transfers, payment apps, or other similar services.
· Legitimate government officials do not pressure people to act immediately or provide financial information on the spot.
· Any unexpected request for money or personal information should be treated with caution and verified through official channels.
What to do if you suspect fraud
Anyone who believes they have been contacted by a scammer or who has questions about the legitimacy of a communication are encouraged to contact DWC directly at 800-252-7031.