Texas Long-Term Care Ombudsman Program

The Office of the State Long-Term Care Ombudsman is hiring an Office Manager (Administrative Assistant III.) The job posting closes on 4/24 - so act fast! The position is based in Austin Texas.

https://careers.hhs.texas.gov/hhscjobs/job/AUSTIN-Office-Manager-TX-73301/1381305800/

On this Yom HaShoah we are sharing the Person-Centered, Trauma-Informed (PCTI) Care for Holocaust Survivors Program from the Administration for Community Living. As ACL writes: On Yom HaShoah, Holocaust Remembrance Day, we pause to honor the six million Jews who were murdered during the Holocaust and to recognize the enduring strength, dignity, and resilience of Holocaust survivors living among us today. This solemn day is both a time of remembrance and a call to action, to ensure survivors receive the care, respect, and support they deserve.

Honoring Holocaust Survivors on Yom HaShoah: Advancing Person-Centered, Trauma-Informed Care | ACL Administration for Community Living Secure .gov websites use HTTPSA lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

https://www.kob.com/ap-top-news/how-to-avoid-the-ick-factor-when-choosing-a-nursing-home-or-assisted-living-facility/

How to avoid the 'ick' factor when choosing a nursing home or assisted living facility The need to move a loved one into a nursing home or assisted living facility often comes suddenly — after a fall, a medical crisis or the loss of a caregiver. Experts say knowing what to look for can make a critical difference. Federal data and star ratings can help rule out the worst nursing home...

A story of excellent nursing facility leadership.

An ombudsman learned of an Austin-area nursing facility administrator who did not leave his facility during the recent ice storm. The administrator purchased a cot and slept in his office all 3 nights so he could be available if the facility lost power or became short staffed. He helped staff care for and checked in on the residents and offered a safe ride for any staff who were too afraid to drive but needed to get home to family. Residents said they did not notice a single change in their care from one day to the next.

We are so grateful for the leadership and care demonstrated by this administrator! Way to set an example of excellent and compassionate service!

https://careers.hhs.texas.gov/hhscjobs/job/AUSTIN-Regional-Ombudsman-Supervisor-TX-73301/1358465400/

Come work with us! Apply at the link above.

https://theconsumervoice.org/wp-content/uploads/2025/12/Resident-Report-2025.pdf

On this Veterans Day, we recognize and thank the brave people who have served our country. Your courage inspires us every day, and we are grateful for your service.

https://youtu.be/uwO_wl37eow?si=_-Bd0-ecF6WXxj62
A great story from West Texas and the Concho Valley LTC Ombudsman Program! Did you know, we need volunteers from anywhere and everywhere in Texas? Learn more here: https://ltco.texas.gov/become-volunteer-ltc-ombudsman

Concho Valley nursing home residents need advocates Only three ombudsmen serve 14 counties in the region.

Please share!

We need YOU to contact your legislators and tell them about how the Long-Term Care Ombudsman Program helped you.

Click this link to find out who represents you. Please call or write to them as soon as possible and share your story about working with an ombudsman: https://www.congress.gov/members?q=%7B%22congress%22%3A119%7D&fbclid=IwZXh0bgNhZW0CMTAAYnJpZBExRDZpRXJ5QU5qTm1NUlBtZwEeBHqDywIrLVhd7mKcFfHdDVKahf5GjK0pUlAu7BXGaCkMiNwfY6AQbBPpgEc_aem_Yiq7gQXnHvmZwJ5oydJdKg

A leaked draft of the FY26 Health and Human Services budget revealed plans to eliminate several critical programs that support older adults and individuals with disabilities. These proposed cuts include the Long-Term Care Ombudsman Program.

ACT NOW: Congress will ultimately decide the fate of these programs. Your voice matters! If you value these services for some of the most vulnerable people in our community, please reach out to your Congress members.

You can also use The Elder Justice Coalition’s form that will contact your Congress members about this issue: https://mstr.app/98005f19-880f-4c00-af60-78c75271fb58

Let's ensure every long-term care resident has the advocate they deserve!

https://www.nj.com/news/2025/04/inside-the-multibillion-dollar-game-to-funnel-cash-from-nursing-homes-to-sister-companies.html

Inside the ‘multi-billion-dollar game’ to funnel cash from nursing homes to sister companies In an industry that has long been a target of criticism over opaque ways it makes and spends its revenues, some long-term-care operators have become adept at the legal practice of paying related side businesses they also own

https://www.pennlive.com/news/2025/04/many-nursing-homes-feed-residents-on-less-than-10-a-day-thats-appallingly-low.html?utm_campaign=pennlive_sf&utm_medium=social&utm_source=facebook&fbclid=IwY2xjawJ_TtFleHRuA2FlbQIxMQBicmlkETExRjZuRUdoVmRMbkhWSVhZAR5tNgYgg7UNurx47ZcxH6dCjzqeOf5NkSPZOY8U8r-GIFDrAhPIcjECWEt2xA_aem_8qIOAFyKKTkKoMeCydZg-A

Many nursing homes feed residents on less than $10 a day: ‘That’s appallingly low.’ “You can’t feed anyone on less than $10 a day,” said a Harvard professor who studies nursing homes. Is anyone watching?