Austin Energy

As of 1:30 p.m., all power has been restored to the large outage in Western Travis County.

We are aware of a large outage in Western Travis County caused by a transmission line issue. Austin Energy is working with a neighboring utility to troubleshoot the issue and ensure equipment can be safely re-energized to restore power. We thank customers for their patience.

We're excited to kick off summer and welcome a new group of interns to Austin Energy through our Careers in Energy Internship Program!

During this eight-week program, they will be working on meaningful projects and gaining hands-on experience with our teams in Power Production, Electric System Engineering & Technical Services and Facilities Project Management.

We're proud to support these bright students and recent graduates as they learn all about careers in the electric utility industry ⚡️

All available Austin Energy crews are responding to outages following severe weather that brought heavy rain, lightning and high winds to the service area.

There are currently multiple outages affecting customers across our service area. Crews will continue restoration efforts throughout the night. Austin Energy restores power by prioritizing repairs that will bring the greatest number of customers back online first, then addressing smaller and more complex outages. Many of the remaining outages are small, complex repairs that can take longer to restore.

Never touch a downed power line. Stay at least 35 feet away. If a line is sparking, call 911. To report a downed power line or outage, call 512-322-9100.

You can also report outages by texting OUT to 287846 or visiting outagemap.austinenergy.com.

Thank you for your patience.

Get your home summer ready with Home Energy Savings, offering rebates of $3,000 plus no interest financing to help you replace your AC, upgrade old duct work, add attic insulation, and more!

To get started, take the Home Energy Quiz at AustinEnergy.com/House

Austin Energy, Austin Water, Austin Recycles, Austin Emergency Management, and other City of Austin Government departments are joining forces this summer to help customers with emergency preparedness, efficiency, and sustainability.

Information, demonstrations and giveaway items will be offered at two utility customer service centers June 9-10.

Customers can pick up these supplies, while they last, at City of Austin Utilities Customer Service Centers (UCSC):

📅 Tuesday, June 9, 2026
🕗 8 – 11 a.m.
📍 UCSC — North
8716 Research Blvd., Suite 115

📅 Wednesday, June 10, 2026
🕗 8 – 11 a.m.
📍 UCSC — South
1901 W. William Cannon Dr., Suite 100

🔋 Learn how to stay safe during a power outage and get a free SOLAR PHONE CHARGER from Austin Energy

🚿 Get simple tips to help you conserve water indoors and out from Austin Water and receive a free low flow showerhead or faucet aerator

♻️ Learn how to compost and recycle properly with Austin Resource Recovery, and pick up a free compost, produce or reusable shopping bag

💡 Find out about discounts for qualifying customers through the City of Austin Utilities Customer Assistance Program (CAP) and learn more about the registry for Medically Vulnerable Customers

💧 Get valuable tips and information from Austin Watershed Protection

🔦 Get ideas for dealing with the emergencies of summer from Austin Emergency Management, and start building your emergency preparedness kit

Quantities are limited, so customers are encouraged to arrive early.

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La Compañía de Energía de Austin, la Compañía de Agua de Austin, Servicios de Recuperación de Recursos de Austin, la Administración de Emergencias de Austin y otros departamentos de la ciudad se unen este verano para ayudar a los clientes con la preparación para emergencias, la eficiencia y la sostenibilidad.

Se ofrecerá información, demostraciones y artículos promocionales en dos centros de servicio al cliente de servicios públicos del 9 al 10 de junio.

Los clientes pueden recoger estos suministros, mientras duren, en los Centros de Atención al Cliente de Servicios Públicos (UCSC) de la Ciudad de Austin:

📅 Martes, 9 de junio de 2026
🕗 8 – 11 a. m., o hasta agotar existencias
📍 UCSC — Norte
8716 Research Blvd., Suite 115

📅 Miércoles, 10 de junio de 2026
🕗 8 – 11 a.m., o hasta agotar existencias
📍 UCSC — Sur
1901 W. William Cannon Dr., Suite 100

🔋 Aprenda cómo mantenerse seguro durante un corte de energía y reciba un CARGADOR DE TELÉFONO SOLAR gratuito de la Compañía de Energía de Austin.

🚿 Obtenga consejos simples para ayudarle a conservar agua dentro y fuera de su hogar con la Compañía de Agua de Austin y reciba una regadera de bajo flujo o un aireador para grifo gratuitos.

♻️ Aprenda a compostar y reciclar correctamente con Servicios de Recuperación de Recursos de Austin, y recoja una bolsa de abono, de productos o una bolsa reutilizable gratuita.

💡 Infórmese sobre descuentos para clientes que califican a través del Programa de Asistencia al Cliente de los Servicios Públicos de la Ciudad de Austin y conozca más sobre el registro para Clientes Médicamente Vulnerables.

💧 Obtenga consejos e información valiosa de Protección de Cuencas de Austin.

🔦 Reciba ideas para enfrentar las emergencias del verano de la Administración de Emergencias de Austin y comience a crear su kit de preparación para emergencias.

Las cantidades son limitadas, por lo que se recomienda a los clientes llegar temprano.

🏡 Austin Energy Green Building (AEGB) wants your input on proposed updates to its Single Family and Multifamily ratings.

These updates help promote excellence and innovation in building design by reflecting:
• Advancements in green building technologies
• Changes to building codes
• The City of Austin’s sustainability goals

➡️ You can review and give feedback on the rating updates. Public comments close June 1.

Visit the Speak Up Austin pages below to see a summary of changes, draft rating documents, key dates and more:

2026 Single Family Rating Updates
publicinput.com/y22254

2026 Multifamily Rating Updates
publicinput.com/a11571

Enroll your smart thermostat in Power Partner and start earning automatically.
Get $75 up front and $30 annually for each enrolled thermostat.
Need to buy a new smart thermostat? Earn an instant rebate of $50.

Learn more at AustinEnergy.com/PowerPartner