BALT311

10/22/2026

📣COMMUNITY ACADEMY INVITE (PLEASE SHARE)
Thursday, October 22,2026 6:00 PM to 7:00 PM

Join the District 8 Team for their monthly virtual Community Academy series. Learn more to master the BALT311 app, get faster results on neighborhood service request and explore agency job opportunities. You will also have the chance to ask questions directly to call center experts.

To register, go to tinyurl.com/D8CA311

Zoom Link: www.tinyurl.com/D8CAZoom

10/20/2026

📊 BALT311 at a Glance: September 2026!

Here's a snapshot of how Baltimore residents connected with BALT311 throughout September! 📱💻📞

From service requests to accessing City services, we're committed to keeping Baltimore informed, connected, and empowered.

👀 Check out our September stats to see BALT311 in action!

10/17/2026

City services don’t have to stop when the call center closes. 🌙📱

BALT311 self-service is available 24/7 through our mobile app and website. Submit and track your service requests online anytime, from anywhere.

📲 Go online and let BALT311 help you get connected!

💜🖤

10/14/2026

Thank you, OPI, for stopping by and recognizing our hardworking BALT311 team! 💙📞 We appreciate your partnership and the incredible work being done to turn resident feedback into meaningful improvements across Baltimore City. This is a great example of how collaboration and data can make a real difference in our communities! Together, we're connecting Baltimore to City services, one request at a time! 👏🏽

10/09/2026

🎉💙 That’s a Wrap! 30 Years of Service, One Incredible Week of Celebration!

As we close out BALT311’s 30th Anniversary and Customer Service Week, we reflect on three decades of connecting Baltimore residents to City services!

Did you know? In 1996, Baltimore became the FIRST city in the nation to launch a 311 service, paving the way for cities across the country!👏🏽

This week was filled with appreciation, recognition, and celebration of the dedicated individuals who have helped make BALT311 a vital connection between residents and City government.

A heartfelt THANK YOU to our hardworking team, City leadership, community partners, and residents for celebrating this historic milestone with us! 💙

The celebration may be ending, but our commitment to serving Baltimore continues!

10/08/2026

🎉 Celebrating 30 Years of BALT311! 📞💙

Thank you, Councilman Glover, for recognizing our dedicated team and celebrating this milestone! We love seeing Baltimore’s youth experience firsthand how BALT311 connects residents to essential City services. 👏🏽

Here’s to 30 years of serving Baltimore!

We love the 311 system in Baltimore's District 13, and this summer ...

10/08/2026

🎉💙 Celebrating 30 Years of BALT311!

We were honored to welcome Mayor Brandon M. Scott and Governor Wes Moore as we celebrated BALT311's 30th anniversary and Customer Service Week!

Thank you for taking the time to recognize the dedicated BALT311 team and the important role they play in connecting Baltimore residents to City services.

For 30 years, BALT311 has proudly served as a vital connection between residents and City government, and we look forward to continuing that commitment for years to come!

💙 30 Years of Service. One City. Countless Connections.

10/07/2026

🎉 30 Years of Service. 30 Years of Connecting Baltimore! 💙📞

As we celebrate BALT311’s 30th Anniversary and Customer Service Week, we’re recognizing the people who make our mission meaningful — Baltimore residents! 🏙️

For three decades, BALT311 has helped connect residents to essential City services, and your voices continue to inspire our commitment to serving Baltimore.

💙 30 years strong, and we’re still going the extra mile for Baltimore!

GoingTheExtraMile ServingBaltimore

10/05/2026

🎉💜 Happy Customer Service Appreciation Week! 💜🎉

This week, we’re celebrating the dedicated BALT311 team members who help connect Baltimore residents to City services every day. 📞💻

From answering calls and providing information to helping residents navigate City services, your commitment to customer service makes a difference.

💛 Thank you, Team BALT311, for all that you do!