CBB Water System, Inc.

08/29/2026

NOTICE: Lower than normal pressure expected along the Hwy 162 corridor this weekend, beginning tonight.
It’s been a challenging week for some of our members and the CBB staff. Totally unrelated to the repairs made up on Hwy 162 on Wednesday we had an 8” major water line break down at the corner of Crouch Rd and Parks Rd early Friday morning. We were able to isolate the area with minimal disruption of service, but did lose a good bit of our water storage at the Parks Road and Hwy 162 storage tanks. We are temporarily reconfiguring the system for a couple of days and will be suppling water to the members along the Hwy 162 area from the station on Palmetto. This will likely result in lower pressure levels than you are used to, but it is temporary until we get the tank at the Hwy 162 Station back to normal levels. This drop in pressure may not even be noticeable for most domestic usage, but we wanted to provide a heads-up and explanation. We appreciate everyone support and patience.

02/10/2026

ATTENTION CYPRESS VILLAGE RESIDENTS:

CBB crews are scheduled to repair a leak on one of the main water lines running down Cypress Village Drive tomorrow, Wednesday, February 11, 2026.

No outage is planned; however, if we do have to reduce water pressure in your area, or even cut off the water for a short time, residents past Spencer Circle on Cypress Village Drive (including the Water's Edge area) should take precautionary measures. For example, you may want to fill a few pitchers or jugs of water for drinking or cooking, and put some water in your bathtub in case you need it to flush toilets.

Residents in the Spencer Circle/Leeward Cove area will not be involved if all goes as planned.

Please help spread the word to your neighbors, especially those not on social media. Thank you so much!

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01/27/2026

CBB Water System and our customers still face challenges, both from the extreme cold weather we just experienced and another cold snap this coming weekend.

The immediate concern is broken pipes, in and around your home, that may not become apparent until we begin to thaw. If you experience low water pressure you must check for leaks in and around your house. Also, please stay in touch with your neighbors and offer to check for them if they are unable to do so themselves.

If you see any major leakage out at the street, beyond your meter, call our office at (318) 965-0015; if we are not there please take note of the emergency numbers on our voicemail announcement.

At this point (Tuesday morning) we are not experiencing low pressure anywhere on the system; however that can change quickly if we have a lot of customer leaks that go unchecked. If the leaks pile up we could begin to see low pressure, low water storage levels, and even an interruption in your service.

Therefore, if you have low pressure as we thaw, it may very well be a leak in, or around your home. If you do have a leak shut off your water at your cutoff valve near your home. If you can’t locate such a cutoff valve you can shut off the water at your meter. If you don’t have a water meter cutoff key (or tool) you may use a medium to large adjustable wrench (Crescent Wrench) held vertically with a screwdriver inserted through the hole at the end of the wrench. Use the screwdriver for leverage to turn the valve until your meter stops running. CBB crews will likely not be available to do this for you as they will be assessing and addressing any damage to the water system infrastructure. Once you have your water cutoff, assess the damage and call a plumber (or friend or loved one) if you are not able to repair the damage yourself.

CBB will not be able to repair any damage to your pipes or fixtures (basically anything on your side of the meter). We are not licensed or insured to do such work.

Next step will be to make sure you are prepared for more very cold weather this weekend. Plan to protect all exposed pipes around your home (and under your home if it is off the ground). Protect outdoor faucets. Drip the indoor faucets, especially if they are on an exterior wall. Open cabinet and vanity doors where any sink plumbing is located.

Please stay warm and safe!

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01/23/2026

Major Winter Storm Warning

CBB Water System has been preparing for the upcoming winter storm and extremely cold weather, and we want to make sure our members are also well prepared. While we don't anticipate any water outages, most of us remember the frigid cold spell we had back in 2021 where we did have outages of water distribution over several days. This was due to the loss of our water source from Bossier City; and even though we are confident that we will not see that repeated this year, anything is possible. In addition to cold temperatures, we may be in for a good bit of ice and freezing rain this time around. Therefore, please review the list below and determine if these tips are applicable to you:

1) Do plan to drip your faucets, particularly Saturday night and Sunday night. Dripping is important, but we also know that is a use of water; anything above a drip or very small stream of water should be avoided. Anything more than a drip or very small stream will tax the System's ability to deliver water to all of our members, and will be costly to you over an extended period of time.

2) On the nights that extremely low temperatures are forecast you can also help keep things flowing by opening any cabinet (or vanity) doors to spaces where your sink plumbing is located. The heated air from your house will help a lot.

3) To be prepared in the unlikely event we do lose water, or you experience frozen pipes, we suggest you consider filling a bathtub with water beforehand to give you a way to flush your toilets. Also stockpile some water for drinking and food prep in pitchers and such.

4) Seems like during every cold snap we have members that have pipes freeze or burst that have never had that happen before. You should survey the outside of your house for exposed pipes and faucets and take protective action. If your home is off the ground, you should protect any exposed lines under your home. If the main supply line to your house freezes you will not have water until temperatures get above freezing, in this case Monday or even Tuesday. And worse, if the pipe breaks you could have a significant (costly) water leak event (that may not begin until things thaw out).

5) Once temperatures start to rise and things are thawing out you will need to be aware of your water pressure; if it is lower than normal you may have a leak. You will need to look around outside for any signs of a leak to avoid a costly water bill. If you have elderly neighbors or any anyone that might need assistance, please do lookout for signs of leaks for them.

6) Repeating, prevention is key. If you have an exposed faucet or pipe and can’t get to a store to buy one of those Styrofoam protective devices, then get an old towel and wrap the faucet or pipe with it, then cover it with a plastic bag. While some effort will obviously be required to get all your exterior faucets and exposed pipes protected, it will be easier (and much cheaper) than having to make repairs.

And, as we all know, ice storms many times cause prolonged power outages. CBB has backup generators designed to help us keep the water flowing during power outages, but if you do not have backup power or a fireplace, a power outage can be extremely dangerous with the cold weather we are expecting. Have a plan for what you might need to do in case of a prolonged power outage. Prearrange a place to go, if need be, and have transportation worked out ahead of such an emergency.

Please stay safe and warm (at home if at all possible). Any major water system issues will be communicated via our website and Facebook.

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