Shelby County 9-1-1

Shelby County 9-1-1

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We provide 9-1-1 service to the citizens of Shelby County Alabama. Dial 9-1-1 for all emergencies.

05/25/2026

Today, Shelby County 911 remembers and honors the heroes who made the ultimate sacrifice for our nation.

Their courage and service will never be forgotten. ๐Ÿ‡บ๐Ÿ‡ธ

05/14/2026

๐Ÿ’™๐Ÿš” During National Police Week, Shelby County 911 proudly recognizes and thanks the dedicated law enforcement officers who serve our communities each and every day.

A special shoutout to the agencies we serve alongside daily, as well as our neighboring law enforcement agencies. Thank you for your courage, sacrifice, and unwavering commitment to protecting others. We are proud to stand beside you. ๐Ÿ’™

05/10/2026

Happy Motherโ€™s Day to all the incredible moms of Shelby County 911 and throughout our community! ๐Ÿ’•๐Ÿšจ

Whether youโ€™re answering 911 calls, calming chaos behind the console, or heading home to handle โ€œwhatโ€™s for dinner?โ€ emergencies, we see you. ๐Ÿ’ปโ˜•๐Ÿ‘ฉโ€๐Ÿ‘งโ€๐Ÿ‘ฆ

Thank you for the strength, compassion, and dedication you bring both on and off the headset. You are truly the calm in the chaos. ๐Ÿ’—๐ŸŽง

Happy Motherโ€™s Day from Shelby County 911!

04/28/2026

๐Ÿšจ Weโ€™re hiring! ๐Ÿšจ

Want a career where every shift matters and no two days are the same? Join our team as a 911 Telecommunicator/Dispatcher and be the calm voice when it counts most. ๐Ÿ’›๐Ÿ“ž

If youโ€™re quick-thinking, compassionate, and ready to make a real difference in your community, this could be your calling.

โฐ Donโ€™t wait โ€” applications close in just over ONE week!

Apply now and help answer the call. ๐Ÿ“ข

https://shelby911.isolvedhire.com/jobs/1740039?fbclid=IwY2xjawRdhyJleHRuA2FlbQIxMABicmlkETFMUllBbUFtN1ZwcFJZUnFMc3J0YwZhcHBfaWQQMjIyMDM5MTc4ODIwMDg5MgABHlU3BxghCUU6RGLRWOUFE2LeBt0UIkKLQKufgw3vBezhuXKvZcEqDjNLf3S-_aem_rpb6AIBVraTPN7mK1ofsSA

04/18/2026

NATIONAL PUBLIC SAFETY TELECOMMUNICATORS WEEK

The Homewood Police Department would like to take a moment to recognize and honor all of our telecommunicators during National Public Safety Telecommunicators Week! We are so grateful for the professionalism and dedication they exhibit day in and day out - whether it's taking 911 calls from citizens or providing critical information to police and fire units responding to emergency calls. We could not do our jobs safely and effectively without their hard work each and every day.

Photos from Shelby County 9-1-1's post 04/18/2026

๐Ÿ‘‘๐Ÿ”ฅWhat better way to close out our final dress-up day than with a little royalty or rebellion? ๐Ÿ‘‘๐Ÿ”ฅ

Our Telecommunicators chose between crowns or chaos and absolutely delivered. From princesses to perfectly mischievous villains, the creativity (and sense of humor) was on full display.

A special thank you to Spray Equipment and Service Center, Homewood Police Department, Regional Paramedical Services, Inc., Chelsea Fire & Rescue, and CFA-Oak Mountain, for keeping us well fed and spoiled!

Vestavia Hills Fire Department wins for most creative way to deliver dinner!

Take a look at some of the highlights below ๐Ÿ‘€

Photos from Shelby County 9-1-1's post 04/16/2026

Tuesday & Wednesdayโ€™s theme was Celebrate the Heroes! Our dispatchers showed up as Disney heroes and real-life hero, themselves - rocking their TC Week shirts!

A special thank you to Mountain Brook Fire Department Mountain Brook Police Department for providing a delicious meal to both day & night shift!

The Shelby County Sheriff's Office added a little pixie dust to our afternoon with perfectly timed Celsius!

We appreciate all the support in making TC Week so special! Check out our team photos below and tell usโ€”whoโ€™s your favorite hero?

And remember! You can be a hero too!! Look for the link to apply in the comments!

Photos from Shelby County Sheriff's Office's post 04/15/2026
Photos from Shelby County 9-1-1's post 04/15/2026

๐Ÿ‘‘Our team felt like royalty yesterday! ๐Ÿ‘‘

From lunch boxes & tumblers to socks! The Shelby County Sheriff's Office provided a delicious potato bar lunch and Helena, Alabama Fire Department brought Taco Mama for the night shift!

Our telecommunicators are so grateful for the support and love from our partners!

Homewood Fire Department Alabama 9-1-1 Board

04/15/2026

Shelby County, help me say THANK YOU to some of the most important people in our profession. Our dispatchers are the unsung heroes of the first responder community. They are the calm voice on the other end of the phone for our victims and, truth be told, sometimes for our LEOs too.

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Location

Address


19220 Highway 280
Birmingham, AL
35242

Opening Hours

Monday 8am - 4pm
Tuesday 8am - 4pm
Wednesday 8am - 4pm
Thursday 8am - 4pm
Friday 8am - 4pm