Bristol Water and Sewer Department

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Bristol Water and Sewer Department The Bristol Water & Sewer Department provides potable water to the residents in the City of Bristol. Our water comes from 6 reservoirs and 3 well fields.

The Bristol Water Department is a department of the City of Bristol. We provide Public Drinking Water and Fire Protection to approximately 90% of the City of Bristol. The Bristol Water Department consists of four divisions - Water Treatment, Metering and Cross-Connections, Construction and Office. The department has 36 full time employees and is overseen by the Board of Water Commissioners. Our distribution system staff manages over 300 miles of water mains, 18,000 service connections, and 1,400 public fire hydrants. The department owns and maintains over 5,000 acres of watershed in Bristol, Burlington, Harwinton and Plymouth. Our staff holds many State of Connecticut Water Treatment, Water Distribution, Cross-Connection and Backflow Preventer Testing licenses.

EMERGENCY CONSTRUCTION NOTICE On Thursday, October 8, 2026 water will be shut off on Center Street from West Street to K...
10/08/2026

EMERGENCY CONSTRUCTION NOTICE

On Thursday, October 8, 2026 water will be shut off on Center Street from West Street to Kelly Street, for a water main repair. Water will be off at 8pm until 3am the next morning. We are sorry for any inconvenience. Crews will remain on the scene until all water is restored.

Surrounding areas may also experience a period of low water pressure. When the water is turned back on you may experience some discolored water. If you do experience discolored water, please run an outside faucet or bathtub until the water clears, COLD WATER ONLY.

A water filling station is located at the Water Filtration Plant and is available to any customers who are affected by an extended service interruption 24 hours a day/ 7 days a week. There is no charge to customers affected by the water service interruption. Customers will need to bring their own containers and Filtration Plant Operators will assist in filling them. The Water Filtration Plant is located at 1080 Terryville Avenue and the number to the plant is (860) 583-6504. It would be appreciated if customers could call the plant in advance of arrival.


SEWER CONSTRUCTION NOTICE - Greene StreetOctober 8, 2026 starting at 8:00 amGreene Street from Talmadge Street to Dudley...
10/07/2026

SEWER CONSTRUCTION NOTICE - Greene Street

October 8, 2026 starting at 8:00 am

Greene Street from Talmadge Street to Dudley Street will be shutdown due to a sewer main repair. Please avoid the area and plan accordingly.


EMERGENCY CONSTRUCTION NOTICE - happening now On Thursday, October 1, 2026 water will be shut off on Brace Avenue from V...
10/01/2026

EMERGENCY CONSTRUCTION NOTICE - happening now

On Thursday, October 1, 2026 water will be shut off on Brace Avenue from Vera Road to Kozani Street, for a water main repair. We apologize for any inconvenience. Crews will remain on the scene until all water is restored.

Surrounding areas may also experience a period of low water pressure. When the water is turned back on you may experience some discolored water. If you do experience discolored water, please run an outside faucet or bathtub until the water clears, COLD WATER ONLY.

A water filling station is located at the Water Filtration Plant and is available to any customers affected by an extended service interruption, 24 hours a day/7 days a week. There is no charge to customers affected by the water service interruption. Customers will need to bring their own containers and Filtration Plant Operators will assist in filling them. The Water Filtration Plant is located at 1080 Terryville Avenue, and the plant number is (860) 583-6504. We would appreciate it if customers could call the plant before arriving.

We are sorry for any inconvenience and appreciate your cooperation during this shutdown.

EMERGENCY OVERNIGHT HYDRANT FLUSHING-10-1-2026On Thursday, October 1, 2026, we will be flushing hydrants on Beths Avenue...
10/01/2026

EMERGENCY OVERNIGHT HYDRANT FLUSHING-10-1-2026

On Thursday, October 1, 2026, we will be flushing hydrants on Beths Avenue and Elizabeth Road. Flushing will begin at 10:00pm and finish by 5:00am. We are flushing during the overnight hours to reduce the inconvenience to affected residents in the area.

Surrounding areas may also experience effects of the flushing. Low pressure and discolored water are to be expected during flushing and for short periods afterward. We recommend you refrain from washing clothes during this period. Run an outside faucet or the cold water in your bathtub until the water runs clear.

A water filling station is located at the Water Filtration Plant and is available to any customers who are affected by an extended service interruption 24 hours a day/ 7 days a week. There is no charge to customers affected by the water service interruption. Customers will need to bring their own containers and Filtration Plant Operators will assist in filling them. The Water Filtration Plant is located at 1080 Terryville Avenue and the number to the plant is (860) 583-6504. We would appreciate it if customers could call the plant before arriving.

We apologize for any inconvenience and thank you for your cooperation.
The Bristol Water and Sewer Department


As the rain continues to come down and our reservoirs continue to fill, do you know where your water comes from, how it ...
09/28/2026

As the rain continues to come down and our reservoirs continue to fill, do you know where your water comes from, how it is treated, where it goes or what the Water and Sewer divisions of the Department handle for the residents of Bristol???

The video in the link below summarizes this and more:

https://www.youtube.com/watch?v=GXzh5arFQVo

Mayor's Office Bristol CT
Bristol All Heart

Where does our water come from, and where does our water go? The C...

EMERGENCY CONSTRUCTION NOTICEOn Wednesday, September 23, 2026 water will be shut off on Center Street from West Street t...
09/23/2026

EMERGENCY CONSTRUCTION NOTICE

On Wednesday, September 23, 2026 water will be shut off on Center Street from West Street to North Main Street and all of Kelley Street, from 8:00 p.m. until 3:00 a.m., for a water main repair. We apologize for any inconvenience.

Surrounding areas may also experience a period of low water pressure. When the water is turned back on you may experience some discolored water. If you do experience discolored water, please run an outside faucet or bathtub until the water clears, COLD WATER ONLY.

A water filling station is located at the Water Filtration Plant and is available to any customers affected by an extended service interruption, 24 hours a day/ 7 days a week. There is no charge to customers affected by the water service interruption. Customers will need to bring their own containers and Filtration Plant Operators will assist in filling them. The Water Filtration Plant is located at 1080 Terryville Avenue, and the number for the plant is (860) 583-6504. We would appreciate it if customers could call the plant before arriving.
We are sorry for any inconvenience and appreciate your cooperation during this shutdown.


Hydrant Flushing Notice - please share - get immediate notification by signing up for alerts at www.bristolctwatersewer....
09/18/2026

Hydrant Flushing Notice - please share - get immediate notification by signing up for alerts at www.bristolctwatersewer.gov/1101/.

On Monday, September 21, 2026, the Bristol Water and Sewer Department will continue its 2026 hydrant flushing season. Due to increased discoloration, we will continue flushing these areas until the next area is posted.

The following areas may be affected:
Duncan Street, O’Sullivan Drive, Pheasant Run Road, Kozani Street, Anthony Drive, Vera Road, Mt. View Avenue, Beths Avenue, Elizabeth Road, and some surrounding areas.
We will flush hydrants on these streets and adjacent areas from 7:00 a.m. to 2:30 p.m. to allow customers to run their cold water until it runs clear. Low pressure and discolored water are to be expected during flushing and for short periods afterwards. We recommend you refrain from washing clothes during this period. You should run an outside faucet or the cold water in your bathtub until the water runs clear.

We apologize for any inconvenience and thank you for your cooperation.
The Bristol Water and Sewer Department


Emergency Water Main Break – WOLCOTT STREET – September 15, 2026. Water is shut off due to an Emergency Water Main Break...
09/15/2026

Emergency Water Main Break – WOLCOTT STREET – September 15, 2026.
Water is shut off due to an Emergency Water Main Break on Wolcott Street. Customers affected are from 802 Wolcott Street to the intersection of Wolcott Street and Allentown Road. Customers in the surrounding area may experience periods of low water pressure. When we turn the water back on, you may experience discolored water. If you experience discolored water, please run an outside faucet or bathtub until the water clears with COLD water only.

A water filling station is located at the Water Filtration Plant and is available to any customers who are affected by an extended service interruption 24 hours a day/ 7 days a week. There is no charge to customers affected by the water service interruption. Customers will need to bring their own containers, and Filtration Plant Operators will help fill them. The Water Filtration Plant is located at 1080 Terryville Avenue, and the plant number is (860) 583-6504. Please call the plant before arriving. Crews will stay on-site until water is restored.


Hydrant Flushing Notice - please share - get immediate notification by signing up for alerts at www.bristolctwatersewer....
09/09/2026

Hydrant Flushing Notice - please share - get immediate notification by signing up for alerts at www.bristolctwatersewer.gov/1101/.
On Wednesday, Sep, 2026, the Bristol Water and Sewer Department will continue its 2026 hydrant flushing season. Due to increased discoloration, we will continue flushing these areas until the next area is posted.
The following areas may be affected:
Seminary Street, Camp Street, Constance Lane, Camp Street, French Street, Mark Street, Paul Street, Burton Street, and some surrounding areas.
We will flush hydrants on these streets and adjacent areas from 7:00 a.m. to 2:30 p.m. to allow customers to run their cold water until it runs clear. Low pressure and discolored water are to be expected during flushing and for short periods afterwards. We recommend you refrain from washing clothes during this period. You should run an outside faucet or the cold water in your bathtub until the water runs clear.
We apologize for any inconvenience and thank you for your cooperation.
The Bristol Water and Sewer Department

Hydrant Flushing Notice - please share - get immediate notification by signing up for alerts at www.bristolctwatersewer....
08/28/2026

Hydrant Flushing Notice - please share - get immediate notification by signing up for alerts at www.bristolctwatersewer.gov/1101/.

On Monday, August 31, 2026, the Bristol Water and Sewer Department will continue its 2026 hydrant flushing season. Due to increased discoloration, we will continue flushing these areas until the next area is posted.

The following areas may be affected:
Westwood Terrace, Seminary Street, Camp Street, Constance Lane, Camp Street, French Street, Mark Street, Paul Street, Burton Street, Duncan Street, O'Sullivan Drive, Pheasant Run Road, Kozani Street, Beths Avenue, Anthony Drive, Vera Road, Mt. View Avenue, Elizabeth Road, and some surrounding areas.
We will flush hydrants on these streets and adjacent areas from 7:00 a.m. to 2:30 p.m. to allow customers to run their cold water until it runs clear. Low pressure and discolored water are to be expected during flushing and for short periods afterwards. We recommend you refrain from washing clothes during this period. You should run an outside faucet or the cold water in your bathtub until the water runs clear.

We apologize for any inconvenience and thank you for your cooperation.
The Bristol Water and Sewer Department


Address

119 Riverside Avenue
Bristol, CT
06010

Opening Hours

Monday 8am - 4:30pm
Tuesday 8am - 4:30pm
Wednesday 8am - 4:30pm
Thursday 8am - 4:30pm
Friday 8am - 4:30pm

Telephone

(860) 582-7431

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