Buffalo Sewer Authority

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Buffalo Sewer Authority BSA protects public health and our Great Lakes waterways from water pollution.

Our job is to maintain and improve the infrastructure, innovation, and efficiency of our water resources to ensure the quality of life throughout Western New York.

As a homeowner, renter, or business owner, you can help protect your pipes from sewer backups. Damages to your sewer lin...
10/23/2026

As a homeowner, renter, or business owner, you can help protect your pipes from sewer backups. Damages to your sewer line can become a huge burden.
👍Remember the 4 Ps; only flush p*e, p**p, puke, and toilet paper!
❌Never pour grease, oils, or animal fats down the sink drain or toilets, please dispose of it into a can or trash. Over time these substances can build up and block your plumping system.
❌Never flush wipes down the toilets, even if the label says they are flushable, they should not be flushed. They can get trapped in your sewer system, causing backups into your home.

10/22/2026

⚙️Buffalo Sewer keeps the design and implementation of Queen City Clean Waters projects community-focused by ensuring that community engagement is done early and often.
🏘️ Our Outreach and Engagement Team strategically aligns outreach and engagement activities with project timelines to ensure that Stakeholders and Community members are informed and empowered to provide feedback, which will help our project teams address community concerns and complete infrastructure projects that will aid in keeping our waterways clean.
💧With the successful completion of every project, such as Cornelius Creek - we hope to leave a positive community impact, adding another piece to the building blocks of a cleaner and more sustainable future for all City of Buffalo residents.

10/21/2026

Meet Lou, Safety Officer at Buffalo Sewer Authority! 👷‍♂️💧

For the past 12 years, Lou has played an important role in keeping our employees and facilities safe at the Bird Island Wastewater Treatment Facility.

Through proactive safety planning, preparation, and daily procedures, Lou helps ensure our team can work safely and efficiently around the clock to protect Buffalo’s waterways and communities.

🎥 Watch as Lou discusses the importance of workplace safety in producing clean water and how maintaining a safe working environment directly supports Buffalo Sewer’s mission to protect our waterways and communities.

10/20/2026

Empowering our local higher education partners helps create an educational foundation for Buffalo Sewer’s efforts through the Queen City Clean Waters Initiative.
UB Research and Education in energy, Environment and Water Institute attended this year’s Queen City Clean Waters Fair to educate attendees about PFAs in the Great Lakes and created a board game to help instill environmentally friendly decisions.
We are fortunate to be the home of higher education institutes that prioritize the protection of our Great Lakes and local waterways!

🚧 Fruit Belt Sewer Improvement Update!Buffalo Sewer Authority and National Water Main are conducting sewer main lining t...
10/20/2026

🚧 Fruit Belt Sewer Improvement Update!

Buffalo Sewer Authority and National Water Main are conducting sewer main lining throughout the Fruit Belt neighborhood, between Maple and Rose Streets, beginning this week

📢 What residents need to know:

💧 Sewer connections will be temporarily interrupted for one day between 7 AM–5 PM.

🚫 On your scheduled workday, avoid using washing machines, dishwashers, showers, sinks, and other drains to prevent backups.

📬 Residents will receive advance notice before work begins near their homes. Schedules are subject to change.

📞 Questions or concerns? Contact BSA Chief Inspector Doug Smith at 716-830-6116.

We appreciate your patience as we work to improve Buffalo’s sewer infrastructure!

Leah Halton-Pope

BSA’s Roosevelt Park Offline Storage Facility project, under the Queen City Clean Waters Initiative, will hold excess se...
10/19/2026

BSA’s Roosevelt Park Offline Storage Facility project, under the Queen City Clean Waters Initiative, will hold excess sewage and rainwater during wet weather events to reduce combined sewer overflows.

This project is currently in the design phase and is expected to break ground in Spring 2028.

Although we are two years from the start of construction, we want to hear from you now! 📢
Visit us at https://buffalosewer.org/construction-projects/queen-city-clean-waters/roosevelt-park-ols/ to learn more about this project and how you can get involved!

What would our waterways look like without clean water?This Imagine a Day Without Water, we’re reminded of the vital rol...
10/15/2026

What would our waterways look like without clean water?
This Imagine a Day Without Water, we’re reminded of the vital role clean water plays in protecting our local ecosystem. Through the Queen City Clean Waters Initiative, Buffalo Sewer is investing in upgrades to our sewer system to reduce combined sewer overflows, improve water quality, and protect the rivers and creeks that make the City of Buffalo special.
Did you know that otters, once at risk of disappearing from parts of New York, have made a comeback? Their return is an encouraging reminder of the importance of healthy waterways and habitats. By reducing pollution and protecting our rivers and creeks, we can help support otters, fish, and other wildlife that depend on clean water to thrive. 🦦🐟💙

You like your coffee black.You like your water clear.And you definitely DON’T want your water looking like your coffee. ...
10/15/2026

You like your coffee black.
You like your water clear.
And you definitely DON’T want your water looking like your coffee.
Clean water and a healthy sewer system go hand in hand. That’s why the Queen City Clean Waters Initiative is investing in Buffalo’s sewer infrastructure to help reduce wastewater overflows and keep our local waterways cleaner.
Because on Imagine a Day Without Water, we’re reminded just how much we depend on water every day - from that first cup of coffee - to the water that helps keep our communities and waterways clean.
Coffee belongs in your cup. ☕
P**p belongs in the sewer. 💩
Clean water belongs in our waterways. 💙💧
☕️💕 💧

10/15/2026

We rely on water daily, whether it is taking a shower, cooking, drinking, watering our plants, we cannot operate without it.
While the use of fresh water is irreplaceable so is the infrastructure that carries water from your home.
Water that runs down your drain must end up somewhere and without the infrastructure or treatment of that water we would not be a functioning society.
Let us be thankful for the waterways, infrastructure, and workers who ensure we have access to a plentiful supply of water daily.
Tune in to learn what would happen if we did not have a functioning wastewater treatment process or infrastructure system.
#2027

10/14/2026

Buffalo Sewer Authority announced the completion of the $60 million first phase of upgrades at Bird Island Wastewater Treatment plant.
The $430 million, three-phase project, scheduled to be completed by 2034, will increase the capacity of the sewer system of the Bird Island WWTF and is part of the Queen City Clean Waters initiative.
Phase two is already underway at the WWTP and these upgrades will continue to make our waterways a destination for residents and visitors to live, work, play and recreate.

Address

65 Niagara Square
Buffalo, NY
14202

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 9am - 5pm
Friday 8am - 4:30pm

Telephone

+17168514664

Website

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