Pender County Utilities

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Pender County Utilities Delivering safe, reliable water and wastewater services across Pender County. Pender Water & Sewer – where Service is Our Mission. Improving every day, for you.

With a focus on quality, accountability, and community, we stand by our mission every day: Committed to Quality. At Pender Water & Sewer, we are committed to providing safe, reliable, and sustainable water and sewer services to our community. Service is more than just turning on the tap — from our dedicated customer service staff, field crews that respond quickly, lab staff that ensure water quality, and our water and sewer treatment facilities that protect your health and the environment. Our executive leadership is dedicated to expanding, improving, and safeguarding these precious resources for the future.

Bacteriological samples collected following the water shutdown on Harrison Creek Road, Chase Lane, and Stella’s Way have...
10/09/2026

Bacteriological samples collected following the water shutdown on Harrison Creek Road, Chase Lane, and Stella’s Way have returned satisfactory results.

The precautionary boil water notice has been rescinded. Residents may resume normal water use.

Thank you for your patience and cooperation.

Scheduled Water Outage — Harrison Creek RoadPender County Utilities will have a scheduled water outage on Wednesday, Oct...
10/07/2026

Scheduled Water Outage — Harrison Creek Road

Pender County Utilities will have a scheduled water outage on Wednesday, October 7, 2026, on Harrison Creek Road to relocate water lines for the Hampstead Bypass project.

Water service will be shut off at 10:00 p.m. and is expected to remain off for approximately 4 to 6 hours to facilitate the necessary tie-ins.

Approximately 45 customers on Harrison Creek Road, Chase Lane, and Stella’s Way will be affected. Customers may experience no water or low water pressure during the scheduled outage.
Once the work is completed, the affected water lines will be flushed, and precautionary bacteriological samples will be collected.

Customers within the scheduled outage area will be under a precautionary boil water advisory until satisfactory bacteriological sample results are received.

Pender County Utilities appreciates your patience and understanding while this necessary work is completed.

10/07/2026
10/07/2026

*** Water Wednesday ***

🚒 Hydrant Testing Starts This Month

Pender County Emergency Services will begin testing fire hydrants in Pender county this month.

-October 5th-16th: 18 -Scotts Hill District
-October 19th-30th: 16-Hampstead District
-November 2nd-November 13th: 14-Sloop Point District
-November 16th-27th: 28-Island Creek District
-November 30th- Dec 4th: 21-Long Creek District
-December 7th- 18th: 29-Currie District
-January 4th- 8th: 31-Penderlea District
-January 11th-15th: 17-Penderlea District

Why we do this:
Hydrant flow testing checks that each hydrant can deliver enough water at the right pressure for firefighting. Crews also flush the lines to clear sediment that builds up over time. Regular testing keeps the water system ready for an emergency and helps us spot hydrants that need repair.
What you may notice:
- Water flowing from hydrants into the street
- Temporary drops in water pressure
- Discolored or cloudy water (often brown or rusty) after testing
This is normal and usually clears within a few hours.

Please do not open or operate hydrants yourself, and give crews room to work safely.

Scheduled Water Outage — Harrison Creek RoadPender County Utilities will have a scheduled water outage on Wednesday, Oct...
10/05/2026

Scheduled Water Outage — Harrison Creek Road

Pender County Utilities will have a scheduled water outage on Wednesday, October 7, 2026, on Harrison Creek Road to relocate water lines for the Hampstead Bypass project.

Water service will be shut off at 10:00 p.m. and is expected to remain off for approximately 4 to 6 hours to facilitate the necessary tie-ins.

Approximately 45 customers on Harrison Creek Road, Chase Lane, and Stella’s Way will be affected. Customers may experience no water or low water pressure during the scheduled outage.

Once the work is completed, the affected water lines will be flushed, and precautionary bacteriological samples will be collected.

Customers within the scheduled outage area will be under a precautionary boil water advisory until satisfactory bacteriological sample results are received.

Pender County Utilities appreciates your patience and understanding while this necessary work is completed.

Pender County Utilities has completed its scheduled billing system upgrade.Online payments and billing system access are...
09/26/2026

Pender County Utilities has completed its scheduled billing system upgrade.

Online payments and billing system access are now available.

Thank you for your patience while we completed these improvements! 💧✅

09/26/2026

📣 Work where you live. Make a difference in your community!

Join us for Pender County Career Connections to explore county jobs, meet employees, apply and interview for available positions.

Opportunities include:
🔹 Social work and income maintenance with the Department of Social Services
🔹 Jail and Pender County Sheriff’s Office positions
🔹 Water plant positions with Pender County Utilities

📅 Sept. 30, 2026
🕙 10 a.m. to 2 p.m.
📍 Pender County Library, 103 S. Cowan St., Burgaw

This job fair is for candidates who meet the minimum qualifications for available positions.

💻 To view available jobs, review qualifications and apply, visit:
https://www.governmentjobs.com/careers/pendercountync

Come connect with us and take the next step in your career!

📢 Scheduled Utility Billing System MaintenancePender County Utilities’ billing system will undergo a scheduled upgrade F...
09/24/2026

📢 Scheduled Utility Billing System Maintenance

Pender County Utilities’ billing system will undergo a scheduled upgrade Friday, Sept. 25. Online payments and billing system access will be unavailable during maintenance.

Residents can continue to make payments through the following options:

• Drive-thru
• Drop box
• In person
• Mail

📍 Pender County Utilities
605 E. Fremont St.
Burgaw, NC 28425

Billing services are expected to return to normal by Saturday, Sept. 26.

Questions? Call Pender County Utilities at 910-259-1570.

Samples collected following the main break on Highway 421 yesterday, September 22, 2026, have returned satisfactory resu...
09/23/2026

Samples collected following the main break on Highway 421 yesterday, September 22, 2026, have returned satisfactory results.

As a result, the precautionary boil water advisory for Western and Central Pender County has been rescinded.

09/22/2026

PENDER COUNTY, N.C. — Pender County Schools will dismiss students early from seven schools Tuesda...

Address

605 E. Fremont Street
Burgaw, NC
28425

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

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