Canandaigua Urgent Care

10/27/2026

Many common illnesses are contagious and easily spread from one person to another. Knowing which illnesses are contagious and how they travel makes it easier to keep your loved ones safe.

When is an illness contagious? When should you stay home from work or school to keep others from getting sick? Get the answers from UR Medicine.

10/17/2026

We have started to see a few cases of flu in the community. Typically once that happens, Thompson Health Director of Infection Prevention Stacey Gibbs says, it starts to ramp up within a few weeks. Our Pharmacy Services Department has scheduled another vaccine clinic so you can start building your immunity for this season. It’s set for Friday, October 23, from noon to 3 p.m. at the Notre Dame Retreat House, 5151 Foster Road in Canandaigua.
This clinic is for ages 3 and up. A high-dose option, with additional antigen to create a stronger immune response, will be available to those 65 and up.
No registration is necessary for the clinic. Attendees are asked to bring their identification and their prescription drug coverage information.

10/06/2026

As you may have heard on the news, the governor this week declared a statewide health emergency following a surge in measles cases, including cases in Ontario and surrounding counties. It’s important to know that for several months already, Thompson Health has been partnering closely with the state Department of Health and our local health departments to prepare for and respond to measles in our region.
Thompson Health Director of Infection Prevention Stacey Gibbs says for most individuals who have received the recommended MMR vaccinations, the risk of measles remains very low.
“We continue to monitor the situation closely and ask community members with a known measles exposure to notify the healthcare facility by phone before arriving for care,” she said.
For example, if someone has an appointment with their physician and has had a known measles exposure, they should call the office and inform staff of the exposure before coming in. We also ask that anyone with a known exposure or uncertain immunity who is experiencing symptoms call from outside our Urgent Care locations before entering so appropriate precautions can be put in place.
An important thing to remember, according to Gibbs, is that measles is a vaccine-preventable illness, and Thompson Health continues to offer vaccination through our primary care practices for eligible individuals.
The long and short of it? “Be aware, know your MMR status, call ahead if exposed, and get vaccinated if eligible.”

09/23/2026

September may cause a perfect storm of triggers for people with Asthma.

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Return to school = Exposure to multiple allergens, respiratory irritants, and easy to catch cold germs and viruses.

Learn more about these triggers and what you can do to help control asthma: https://www.health.ny.gov/diseases/asthma/

09/15/2026

Should you get a flu shot this year? Should your kids? Is RSV a big deal? Are COVID boosters still a thing? In the latest episode of Thompson On-Air, host Dave Carro talks with Stacey Gibbs, Thompson Health’s Director of Infection Prevention, and Daniel Bentz, the Clinical Pharmacist who manages our two outpatient pharmacies, about what respiratory virus season looks like this year, including:
• Why Australia’s flu season gives us a preview of our own, and why this year’s vaccine is well matched.
• How to tell flu, RSV, COVID, and the common cold apart, and why testing early impacts treatment.
• Who is most at risk of serious complications like pneumonia.
• Which vaccines are recommended for which ages, and why September and October are the target months.
• Why adults 65+ should ask for the high-dose or ‘adjuvanted’ flu vaccine.
• The warning signs that it is time to call your provider or go to the emergency department.
Stacey and Daniel also clear up one of the most common myths our pharmacists hear – that you can get the flu from the flu shot. Listen now at www.ThompsonHealth.com/Podcast, where you’ll also find links to Spotify, Apple Podcasts, and iHeartRadio.

09/13/2026

Please join us this Tuesday!

Just a reminder: Our community flu shot clinics - for ages 9 and up - start this week! The first one is Tuesday, September 15, from noon to 4 p.m. at our Canandaigua Urgent Care, 699 S. Main St. You can find the remaining schedule - and more information - here: www.ThompsonHealth.com/flu

09/11/2026

09/08/2026

Congratulations to Brett, whose primary role is Lead Advanced Practice Provider for Thompson Health Urgent Care!

Brett Havens of Urgent Care and our Emergency Department is our latest Thompson star! Our popular Star Catcher program gives patients, residents, and families an opportunity to formally acknowledge a Thompson associate for the outstanding care they provided. You can send a Star Catcher by visiting www.ThompsonHealth.com/Star

09/06/2026

Please note, all three of Thompson's urgent care centers - in Canandaigua, Farmington, and Newark - are open on Labor Day but have limited hours of 8 a.m. to 4 p.m., with the last check-in 15 minutes prior to closing. In addition, both of our outpatient pharmacies will be closed for the holiday, as will both of our lab draw stations.

09/02/2026

We are hosting the first clinic!

Our annual flu shot clinics are coming up soon! We’ve scheduled six, beginning September 15 and continuing through October 14. They’re happening in Canandaigua, Farmington, Hopewell, Bloomfield and Newark, and you can get the details at https://bit.ly/3TejEgl