QuadCom 9-1-1

09/22/2026

Well deserved! Congratulations!

After 33 years of service to our Village, CSO/PIO William Walsh is set to retire; his last day with our Village is October 7, 2026.

At the August 25, 2026, Board of Trustees meeting, the Board and Chief Kyle Murphy recognized Walsh's many years of service and announced his official retirement date.

Both President Brian Cecola and Police Chief Kyle Murphy expressed their heartfelt appreciation for Walsh, highlighting his many accomplishments over the years and the impact his dedication had on our Village.

On behalf of the Board and Village, President Cecola presented Officer Walsh with a Resolution of Proclamation recognizing William N. Walsh on 33 years of dedicated Service.

For those who 𝘵𝘩𝘪𝘯𝘬 you don't know him, follow the link.
https://barringtonhills-il.gov/after-33-years-officer-william-walsh-set-to-retire-this-october/

𝗖𝗼𝗻𝗴𝗿𝗮𝘁𝘂𝗹𝗮𝘁𝗶𝗼𝗻𝘀, 𝗢𝗳𝗳𝗶𝗰𝗲𝗿 𝗪𝗶𝗹𝗹𝗶𝗮𝗺 "𝗕𝗶𝗹𝗹" 𝗪𝗮𝗹𝘀𝗵, 𝗼𝗻 𝘆𝗼𝘂𝗿 𝘄𝗲𝗹𝗹-𝗱𝗲𝘀𝗲𝗿𝘃𝗲𝗱 𝗿𝗲𝘁𝗶𝗿𝗲𝗺𝗲𝗻𝘁 𝗮𝗻𝗱 𝗧𝗛𝗔𝗡𝗞 𝗬𝗢𝗨 𝗳𝗼𝗿 𝘆𝗼𝘂𝗿 𝗱𝗲𝗱𝗶𝗰𝗮𝘁𝗲𝗱 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝘁𝗼 𝗼𝘂𝗿 𝗩𝗶𝗹𝗹𝗮𝗴𝗲, 𝗶𝘁𝘀 𝗿𝗲𝘀𝗶𝗱𝗲𝗻𝘁𝘀, 𝗮𝗻𝗱 𝘁𝗵𝗲 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆 𝗮𝘁 𝗹𝗮𝗿𝗴𝗲! 𝗪𝗲 𝘄𝗶𝘀𝗵 𝘆𝗼𝘂 𝘁𝗵𝗲 𝗯𝗲𝘀𝘁 𝗶𝗻 𝘆𝗼𝘂𝗿 𝗻𝗲𝘅𝘁 𝗰𝗵𝗮𝗽𝘁𝗲𝗿.

C.A.L.E.A.
Major Case Assistance Team -MCAT
QuadCom 9-1-1

09/21/2026

QuadCom would like to address some misunderstandings in the report quoted in this article. Despite the misunderstandings, misinformation, and half-truths raised during public comment at the Carpentersville meeting last Tuesday, the board voted unanimously to move forward with a five-year agreement with SEECOM.
- Cost Savings: These numbers are projected in anticipation of QuadCom having a 10% increase over the next five years. The five-year increases are estimates, not facts. SEECOM offered a five-year fixed rate that cut prices by almost 40% in the first two years. It is unclear how the center will recoup those costs, and its current agencies will continue to pay full price.
- Voting Rights: The 12.5% voting right is quoted as if Carpentersville has fewer rights. This is untrue. There are 8 QuadCom Board Members who all have the same 12.5% voting right. Carpentersville actually has more voting rights on the JETS board (15.8%) and Executive Committee (20%). They can propose and initiate change. The SEECOM agreement, which is attached to the meeting packet, clearly states they will have zero (0%) voting rights. This means they are giving up local control with the other center.
- Staffing Size: QuadCom serves a population of 68,000. SEECOM serves a population of 214,000. With a population 32% larger than QuadCom's, it is expected to have more staff.
- Box Alarms: MABAS Division 2 follows the Statewide Rules of MABAS. The information provided by Carpentersville makes it sound as if QuadCom is not serving Carpentersville during major events. This is untrue. QuadCom handles all local responses. It is common across the State that when a Mutual Aid Box Alarm is called for, which requires aid from villages and cities all across Northern Illinois, the backup Center handles the outside agencies while the primary center continues to handle the local requests. This allows QuadCom to focus more on our local agencies during their time of need.
- Community Impact: The impact to the community is being portrayed as "nothing changes". Police and fire will continue to respond from their dedicated stations, or, in the PD's case, their temporary station. HOWEVER, it does not mention that Carpenterville relies on assistance from East, West, and Rutland-Dundee, who will now be a phone call away instead of being dispatched simultaneously. It does not mention that the closest town that could help an officer struggling will also be a phone call away, instead of the instantaneous radio transmission.

QuadCom will professionally respect the Carpentersville Board's decision; however, we will not stand by and allow further half-truths to circulate about our professional capabilities, performance, and anticipated cost increases.

The Carpentersville Village Board this week OK’d a contract with SEECOM to provide 911 emergency dispatch services for the village.

09/04/2026

QuadCom Training & Quality Coordinator is meeting with our training team (several are on Teams)
Training every day!

08/21/2026

🚨 POLICE INVESTIGATION UPDATE

The Carpentersville Police Department is investigating an incident involving a high school student that occurred near a school bus stop in the area of Robin and Thrush streets this morning, August 21.

At approximately 7:21 a.m., several individuals wearing masks approached a student who felt threatened. The student was able to safely board the school bus, and the driver left the area.

There have been unconfirmed reports that a weapon may have been involved. Police are actively working to determine the circumstances surrounding the incident, including the identities of those involved and the motive.

We understand that an incident involving a student can be concerning for families and our community. At this time, the investigation remains active, and we will share confirmed information as appropriate.

Anyone who witnessed the incident or has information that may assist investigators is asked to contact Detective Sergeant Acevedo at 224-293-1716.

📄 Read the full news release: https://cville.org/m/NewsFlash/home/detail/76

08/05/2026

WEATHER UPDATE: Unfortunately, tonight’s HILLBILLY ROCKSTARZ concert has been canceled due to the weather. The safety of our guests, performers and staff is always our top priority.

We hope you’ll join us next Wednesday, August 12, when Mike & Joe take the stage for another night of live music at The Arb!

Stay safe, and we’ll see you next week!

08/05/2026

08/05/2026

IF IT'S FLASHING...MOVE OVER. 𝘐𝘛'𝘚 𝘛𝘏𝘌 𝘓𝘈𝘞.

On July 16, 2026, Governor JB Pritzker signed into law SB3164, updating Scott's Law (aka Move Over Law) to strengthen protections for first responders and roadside workers, increasing consequences for drivers.

𝘋𝘳𝘪𝘷𝘦𝘳𝘴 𝘸𝘩𝘰 𝘧𝘢𝘪𝘭 𝘵𝘰 𝘮𝘰𝘷𝘦 𝘰𝘷𝘦𝘳 𝘢𝘯𝘥 𝘴𝘭𝘰𝘸 𝘥𝘰𝘸𝘯 𝘧𝘰𝘳 𝘦𝘮𝘦𝘳𝘨𝘦𝘯𝘤𝘺 𝘷𝘦𝘩𝘪𝘤𝘭𝘦𝘴 𝘢𝘯𝘥 𝘤𝘢𝘶𝘴𝘦 𝘪𝘯𝘫𝘶𝘳𝘺 𝘰𝘳 𝘥𝘦𝘢𝘵𝘩 𝘸𝘪𝘭𝘭 𝘯𝘰𝘸 𝘩𝘢𝘷𝘦 𝘵𝘩𝘦𝘪𝘳 𝘥𝘳𝘪𝘷𝘦𝘳'𝘴 𝘭𝘪𝘤𝘦𝘯𝘴𝘦 𝘴𝘶𝘴𝘱𝘦𝘯𝘥𝘦𝘥 𝘰𝘳 𝘱𝘦𝘳𝘮𝘢𝘯𝘦𝘯𝘵𝘭𝘺 𝘳𝘦𝘷𝘰𝘬𝘦𝘥.

𝗥𝘂𝗹𝗲 𝘁𝗼 𝗙𝗼𝗹𝗹𝗼𝘄: 𝗜𝗳 𝗶𝘁'𝘀 𝗳𝗹𝗮𝘀𝗵𝗶𝗻𝗴 - 𝗠𝗢𝗩𝗘 𝗢𝗩𝗘𝗥!

Scott's Law requires drivers to:
⚠️Yield the right-of-way to any authorized emergency vehicle displaying flashing lights.
⚠️Change lanes if possible
⚠️Reduce your speed
⚠️Proceed with caution

This law applies to all authorized emergency vehicles, stationary or not, displaying flashing, oscillating lights, including first responder vehicles, tow trucks, and road repair vehicles. Drivers must also yield to any pedestrian directly involved in an emergency scene.

More information can be found by visiting https://barringtonhills-il.gov/illinois-move-over-law/

07/27/2026

Did you know...QuadCom dispatch for police 🚓, fire 🚒, and emergency medical services (EMS) 🚑? We are a consolidated dispatch center located in the heart of Carpentersville. We currently provide services to Carpentersville, East Dundee, West Dundee, Sleepy Hollow, South Barrington, Barrington Hills, and Rutland-Dundee.

07/26/2026

Sunday Fun Day! 🎊
Get out and explore what your local forest preserve has to offer! 🌲
Can't stand the heat? Find a relaxing indoor activity within your community. 🎥🍨