Iredell County ECOM

Good afternoon Iredell County. While we enjoy our fabulous weather here in Iredell County, across the State in Wilmington NC, the annual Public Safety Conference is being held this week.

It is with our please to share with Iredell County, your 911 Center was voted as the North Carolina 911 Center of the Year. Please read and share this news article.

County Emergency Communications Named North Carolina NENA 911 Center of the Year • Iredell County, NC Iredell County Emergency Communications (ECOM) has been honored as the North Carolina NENA 911 Center of the Year, announced today at the North Carolina NENA/APCO Annual Conference. The award recognizes a 911 center that demonstrates exceptional service, innovation, professionalism, and a sustained....

We are extremely proud of the work that our staff does everyday, and sometimes a call happens and the “what happened on that call” makes you emotional, a gut wrenching feeling hearing the details and how our staff handled that call. For one of our staff members, she went well above protocols and standards. Please read this article!

County telecommunicator recognized for exceptional compassion and life-saving support by state board • Iredell County, NC On April 24, the North Carolina 9-1-1 Board formally recognized Iredell County Telecommunicator Mercy Helms for her extraordinary actions during a high-stakes emergency call earlier this year.

With it being Administrative Professionals Day, we would like to graciously honor our very own Mrs. JoAnn Davidson 💐

JoAnn brings so much more to our work family than what typically comes to mind for this role. She is truly the backbone of our agency—managing and tracking contracts, reconciling accounts, and supporting not just one, but five departments. She also keeps detailed meeting minutes across multiple levels, helping everything run smoothly behind the scenes.

Beyond all of that, JoAnn always has a smile on her face and is ready to help wherever she’s needed.

JoAnn, ECOM would like to publicly recognize you and say: we appreciate you more than you know. Thank you for everything you do! 💙

https://iredellcountync.gov/m/newsflash/home/detail/1907

Service First: County Launches Unified Public Safety Digital Hub • Iredell County, NC Iredell County has officially launched a comprehensive redesign of its Public Safety department webpages, moving away from fragmented agency sites toward a single, streamlined digital resource. The four month overhaul ensures that whether a resident is looking for emergency alerts or career opportun...

To the unsung heroes of Iredell County ECOM—
Those who sit behind the headset, answering call after call, often never knowing the outcome.

Unless you’ve been in those chairs—hearing the urgency, the fear, the worst moments in people’s lives—you can’t truly understand the weight of what they carry.

We encourage anyone who’s curious to submit a tour request and experience a “Day in the Life” of a telecommunicator. It’s far from what Hollywood portrays—it’s real, it’s intense, and it’s essential.

Happy NPSTW 2026, ECOM! 💛📞

Due to increased wildfire risk, the N.C. Forest Service has issued a ban on all open burning and has canceled all burning permits statewide effective 6 p.m. Saturday, March 28 until further notice.

Under North Carolina law, the ban prohibits all open burning in the affected counties, regardless of whether a permit was previously issued. The issuance of any new permits has also been suspended until the ban is lifted. Anyone violating the burn ban faces a $100 fine plus $183 court costs. Any person responsible for setting a fire may be liable for any expenses related to extinguishing the fire.

The burn ban does not apply to fires started within 100 feet of an occupied dwelling. The local fire marshal has authority to issue a burn ban within those 100 feet.

Read news release: https://www.ncagr.gov/news/press-releases/2026/03/28/statewide-burn-ban-issued-north-carolina-due-hazardous-forest-fire-conditions

Due to inclement weather, all Iredell County offices will be closed tomorrow, Monday, February 2, 2026. This closure includes the Government Center, animal services, libraries, solid waste sites, and veteran services.
Essential personnel, such as Law Enforcement, EMS, and other first responders will operate as normal.

All Iredell County facilities and offices will open at 11:00 am tomorrow, January 27, due to inclement weather. Please stay safe while traveling.