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Cleveland Water Delivering reliable, high-quality drinking water to 1.4 million customers across Greater Cleveland since 1856.

Cleveland Water provides drinking water service to 1.4 million residential, commercial, and industrial customers in 80 communities across Greater Cleveland. We are the largest supplier of drinking water in the State of Ohio and the tenth-largest municipal water service in the United States. Founded in 1856, Cleveland Water's mission is to provide customers with a reliable supply of safe drinking water and great customer service at an affordable price while embracing principles of environmental stewardship, openness, equity, and accountability.

A day without water is a day without your morning coffee, a shower, or dinner out with friends. Today, we celebrate the ...
10/15/2026

A day without water is a day without your morning coffee, a shower, or dinner out with friends.

Today, we celebrate the privilege of having access to high-quality, safe drinking water. Although you might not think twice about turning on the tap, behind every drop we’re working 24/7/365 to bring treated water to you!💧

10/13/2026
10/08/2026

Fresh paint, same essential purpose! Our 3.4-million-gallon reservoir tank in Independence has a new look.💁‍♀️🎨

Beyond the makeover, repainting helps protect infrastructure for years to come. This tank is one of five towers and tanks being repainted this year.

Independence, we hope you love the fresh, new look!💧

170 looks pretty good on us!🥳🎂  Today marks 170 years of serving our customers and communities with high-quality, reliab...
09/24/2026

170 looks pretty good on us!🥳🎂

Today marks 170 years of serving our customers and communities with high-quality, reliable water service. Happy birthday to us and cheers to many more years!💧🎉

BOIL ADVISORY LIFTED FOR ALL CUSTOMERSThe boil advisory issued on Friday, September 18, 2026, for Cleveland Water custom...
09/19/2026

BOIL ADVISORY LIFTED FOR ALL CUSTOMERS

The boil advisory issued on Friday, September 18, 2026, for Cleveland Water customers in parts of Twinsburg, Macedonia, and Northfield has been lifted for all customers.

Test results showed no pathogens were present in any sample. The water is safe to drink and use as normal.

Boil Advisory Lifted For All Customers September 19, 2026 The boil advisory issued on September 18, 2026, for Cleveland Water customers in parts of Twinsburg, Macedonia, and Northfield has been lifted for all customers. At 8:00am today, September 19, 2026, Cleveland Water received results from the ...

UPDATE: This boil advisory has been lifted as of 8:00 am on September 19, 2026. Test results showed no pathogens were pr...
09/18/2026

UPDATE: This boil advisory has been lifted as of 8:00 am on September 19, 2026. Test results showed no pathogens were present in any sample. The water is safe to drink and use as normal.

BOIL ADVISORY ISSUED‼️

A boil advisory has been issued for customers in parts of Twinsburg, Macedonia, and Northfield.

Customers in the affected area should bring water to a boil for 3 minutes before consuming. We'll provide updates here and on our website.

To see if you are in the affected area, please visit:
https://clevelandgis.maps.arcgis.com/apps/webappviewer/index.html?id=21d27b6876944aa1b6ac5d060d699fb8

Boil Advisory Issued for Customers in Parts of Twinsburg, Macedonia, and Northfield September 18, 2026 DRINKING WATER WARNING Disease-causing organisms may have entered the Cleveland water system in PARTS OF TWINSBURG, MACEDONIA, AND NORTHFIELD BOIL YOUR WATER BEFORE USING, OR USE BOTTLED WATER Due....

09/11/2026

On September 11, we remember those whose lives were lost, honor the first responders who answered the call and stand with the families and communities forever changed by that day.

09/11/2026

Don’t forget to stop by and say hello to Cleveland Water, Cleveland Public Power, and the City of Cleveland Water Pollution Control at the Waterloo Arts Fest. You can fill up your water bottle at their Water Buggy! Thanks to all these utility companies for supporting the festival and providing safe, clean water and power to our City.

Cleveland Water
City of Cleveland Water Pollution Control
Cleveland Public Power

See you at the Waterloo Arts Fest THIS SATURDAY from 12-7pm - visit www.waterlooartsfest.org for details!

While our office will be closed Monday, September 7, we are a 24/7/365 operation. Whether it's monitoring treatment plan...
09/04/2026

While our office will be closed Monday, September 7, we are a 24/7/365 operation. Whether it's monitoring treatment plants, repairing main breaks or answering emergency calls, we're always working to bring our customers safe, reliable drinking water.

If you have a water-related emergency during this time, please call 216-664-3060. If you need to pay your water bill or view your account information, visit my.clevelandwater.com.

Address

1201 Lakeside Avenue E
Cleveland, OH

Opening Hours

Monday 7:30am - 5:30pm
Tuesday 7:30am - 5:30pm
Wednesday 7:30am - 5:30pm
Thursday 7:30am - 5:30pm
Friday 7:30am - 5:30pm

Telephone

+12166643130

Alerts

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