To report an outage or emergency, visit csu.org, use our mobile app or call 719-448-4800. Account not monitored 24/7.
To view our social media policy, visit: https://www.csu.org/privacy-policy#SocialMediaCommentPolicy
06/05/2026
We value the trust our customers put in us to deliver clean, safe drinking water to their homes and businesses every day.
See the results of our testing in our 2026 Drinking Water Quality Report, at: https://www.csu.org/water-service/water-quality
06/05/2026
This National Safety month, as we head into more patio dinners and evenings spent relaxing outside, keeping safety top of mind is a priority—especially when using natural gas appliances.
A great tip to remember is knowing the 3 S’s of a gas leak
- Smell: A strong odor like rotten eggs or skunk.
- Sight: Dead vegetation, bubbling water or blowing dirt near gas lines.
- Sound: Hissing near appliances or gas lines.
Every day, we work to deliver essential services while caring for the environment we all share.
Take a look at how that commitment comes to life behind the scenes.
06/03/2026
Did you know that in 2025 we held over 500 community programs?
Learn more about all we did last year with our 2025 Annual Report:https://www.csu.org/hubfs/Document-Library/Annual-Report.pdf
06/02/2026
We're grateful for the rain, and even more grateful for rain sensors!
Rain sensors automatically stop your sprinkler system when it’s rains, helping you take advantage of Mother Nature's generosity and not overwater your landscape. These sensors are a simple addition to most existing irrigation systems, plus we offer $25-$50 rebates to help. It’s an easy upgrade that supports wise water use while keeping your yard looking its best.
To get started, visit: https://www.csu.org/blog/consider-installing-rain-sensors
Water plays a vital role in our daily life, from public health to fire protection to economic vitality. Employees like Jared, a Raw Water Specialist, are responsible for keeping our water system running every day. Find out how Jared routinely checks in on our drinking water.
To learn about our water-wise rules, visit: https://www.csu.org/water-wise-rules/
06/01/2026
Energy Wise rates can help you manage your electric bill. These rates reward customers for shifting some of their use to off-peak times, when electric demand is lower. From June 1-Sept. 30, we will switch to Energy Wise summer rates.
Learn more about what that means for your electric bill, and how small changes can result in a lower bill: https://www.csu.org/blog/energy-wise-summer-rates-start
05/31/2026
It's Dam Safety Awareness Day! With 25 reservoirs across our system, our Dam Safety program is critical for minimizing risks to human life, property, and the environment.
Learn about the work we do to safely care for our dams: https://www.csu.org/blog/colorado-springs-dam-maintenance
| Monday | 8am - 5pm |
| Tuesday | 8am - 5pm |
| Wednesday | 8am - 5pm |
| Thursday | 8am - 5pm |
| Friday | 8am - 5pm |