Tennessee SMP

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Tennessee SMP TN Senior Medicare Patrol empowers & assist Medicare beneficiaries, families & caregivers to prevent, detect, and report health care fraud, errors & abuse.

This publication is supported, in part by SMP grant number 90MPPG006 from the U.S. Administration for Community Living, Department of Health and Human Services, Washington, D.C. 20201. In Tennessee, SMP is administered by Upper Cumberland Development District and partners with the Statewide Area Agency on Aging and Disability Network

Be careful about Medicare reimbursement offers. Medicare won't call or email you about any reimbursements or bonuses. Re...
10/23/2026

Be careful about Medicare reimbursement offers. Medicare won't call or email you about any reimbursements or bonuses. Report calls like this to the SMP right away.
Tennessee SMP 1-866-836-7677
If you don't know your state's SMP, please call 1-877-808-2468 or using the report fraud form at smpresource.org/ reportfraud.

As Medicare Open Enrollment gets underway, you may see an increase in mail, advertisements, phone calls, and other outre...
10/22/2026

As Medicare Open Enrollment gets underway, you may see an increase in mail, advertisements, phone calls, and other outreach about Medicare plan options.
While plan information can help you compare coverage, Medicare marketing rules are in place to help protect beneficiaries from misleading or inappropriate marketing practices.
Knowing your rights can help you make informed decisions with confidence.
If something doesn't seem right, save any materials or communications and contact SHIP, SMP, or 1-800-MEDICARE for assistance.
Tennessee SMP 1-866-836-7677 or
Tennessee SHIP 1-877-801-8044
Learn more at the link below.

When should you get a second opinion? Honestly, whenever you can, especially if there is a significant diagnosis or fina...
10/22/2026

When should you get a second opinion? Honestly, whenever you can, especially if there is a significant diagnosis or financial impact. Second opinions can help with peace of mind and stopping bad actors.

If you get a call saying your Medicare plan is at risk of being canceled, suspended, or you will be disenrolled if you d...
10/21/2026

If you get a call saying your Medicare plan is at risk of being canceled, suspended, or you will be disenrolled if you don't confirm your Medicare number, hang up. This is not Medicare calling. Your plan is not at risk. Scammers are trying to scare folks into giving over their Medicare number. If you did give out your number, don't worry, the SMP can help. Report it right away a to TN Senior Medicare Patrol 1-866-836-7677 or [email protected]
smpresource.org/reportfraud.

The SMP wants you and your loved ones to be aware that scammers are targeting folks about arthritis kits in an attempt t...
10/21/2026

The SMP wants you and your loved ones to be aware that scammers are targeting folks about arthritis kits in an attempt to steal Medicare numbers. Please be aware of this scam and share it with your friends and family.
Tennessee Senior Medicare Patrol (SMP) 1-866-836-7677

Did you know that Medicare covers one depression screening per year? The screening must be done in a primary care doctor...
10/18/2026

Did you know that Medicare covers one depression screening per year?
The screening must be done in a primary care doctor’s office or primary care clinic that can provide follow-up treatment and referrals.
Learn more about Medicare's coverage of mental health services from your local SHIP through the National Technical Assistance Center. Tennessee SHIP 1-877-801-0044
Tennessee Senior Medicare Patrol (SMP) 1-866-836-7677

October is Cybersecurity Awareness Month! Now more than ever, it is important to be diligent in protecting your informat...
10/16/2026

October is Cybersecurity Awareness Month! Now more than ever, it is important to be diligent in protecting your information when you are online.

You've read the notices. Now it's time to compare your options.Medicare Open Enrollment begins tomorrow, October 15, and...
10/15/2026

You've read the notices. Now it's time to compare your options.
Medicare Open Enrollment begins tomorrow, October 15, and runs through December 7.
The notices you received this fall can help you identify changes to:
✅ Costs and copays
✅ Prescription drug coverage
✅ Provider and pharmacy networks
✅ Extra benefits
Even if you're satisfied with your current coverage, taking a few minutes each year to review your options can help ensure your plan continues to meet your healthcare needs and budget.
Not sure what a notice means or whether a change affects you? SHIP provides unbiased Medicare counseling to help you understand your options and make informed decisions.
Tennessee SHIP 1-877-801-0044
Tennessee SMP 1-866-836-7677

It's time! If you would like help reviewing different plans, you can use Medicare's Plan Finder or contact your local ...
10/15/2026

It's time! If you would like help reviewing different plans, you can use Medicare's Plan Finder or contact your local through the SHIP National Technical Assistance Center
Tennessee SHIP 1-877-801-0044

West Tennessee Senior Medicare Patrol (SMP) Regional Coordinator, Jennifer Stone, empowers Southwest Area Agency on Agin...
10/13/2026

West Tennessee Senior Medicare Patrol (SMP) Regional Coordinator, Jennifer Stone, empowers Southwest Area Agency on Aging and Disability volunteers to outsmart Medicare scammers.
Medical identity theft is on the rise, and bad actors are now using advanced Artificial Intelligence (AI) to make their tactics look and sound more convincing than ever. From realistic fake phone calls that sound exactly like a loved one, to sophisticated scams designed to steal your Medicare number, it is critical to stay informed.
Remember the SMP Blueprint to keep yourself safe:
• 🛡️ Prevent: Never give out your Medicare number, Social Security number, or banking information to anyone who calls, texts, or emails you unexpectedly.
• 🔍 Detect: Review your Medicare Summary Notices (MSNs) and Explanations of Benefits (EOBs) as soon as they arrive. Look for services, products, or equipment you never received.
• 📞 Report: If you suspect Medicare fraud or errors, report it immediately.
We are here to help! If you think you’ve been targeted by a scam or have questions about suspicious charges, contact the Tennessee SMP at 1-866-836-7677.
Let’s work together to keep West Tennessee safe! Please share this post with your friends, family, and neighbors.

Address

1104 England Drive
Cookeville, TN
38501

Opening Hours

Monday 8am - 4:30pm
Tuesday 8am - 4:30pm
Wednesday 8am - 4:30pm
Thursday 8am - 4:30pm
Friday 8am - 4:30pm

Telephone

+18668367677

Website

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