City of Dallas - City Hall

10/07/2026

🎉 Celebrating the WIC team for delivering exceptional service — the WIC way!

Under the leadership of Clinic Manager Cheryl Carter, staff created meaningful World Breastfeeding Month events that provided resources, support, and care for families.

Thank you for creating experiences that truly serve our community with compassion and excellence!

10/07/2026

Various City of Dallas facilities will be closed in observance of Indigenous Peoples’ Day on Monday, October 12, 2026. For a list of City services affected by modified schedules, visit dallascitynews.net/indigenouspeoplesday2026

10/07/2026

🎉 True customer service is about showing up when it matters most, and Clarence Patrick does exactly that.

Whether helping residents or supporting coworkers, Clarence brings dependability, kindness, and teamwork to every day. Clarence showed teamwork and concern for a female driver from Brush who fell out this summer from exhaustion. His actions reflect teamwork and commitment to help others when it matters the most.

Thank you, Clarence, for the heart and dedication you bring to the City of Dallas!

10/06/2026

🎉 Celebrating the behind‑the‑scenes brilliance that keeps our city moving!

Andrea Escarzaga delivers exceptional customer service by keeping Sanitation operations organized, efficient, and running smoothly. Her attention to detail, initiative, and dedication make a real difference for her team and for Dallas residents.

Thank you, Andrea, for bringing excellence to every task and every interaction!

10/05/2026

🎉 Kicking off Customer Service Week by celebrating the incredible City of Dallas 311 team!

Every day, the 311 team serves as a vital connection between Dallas residents and the essential services that keep our city moving. From answering questions and connecting residents with the right resources to helping navigate city services, our 311 professionals make a meaningful difference in the lives of Dallas residents every day.

A special shoutout to Misty Dacres, 311 Administrator, for her leadership and for helping champion a culture of service excellence. Your leadership and the team’s commitment to residents demonstrate what exceptional customer service looks like in action.

10/05/2026

The Office of Housing & Community Empowerment, Fair Housing Division welcomes District 13, to come Get the Facts! Monday, October 26, 2026, 11 a.m. to 3 p.m. at Walnut Hill Recreation Center - 10011 Midway Rd, Dallas, TX 75229.

Next up, District 6!

10/02/2026

Join Dallas Sanitation Services and Dallas 311 on Oct. 3 at Preston Royal Library for an interactive workshop on how 311 connects you to vital sanitation services.

Learn how to access services, get answers to your questions, and make the most of Dallas 311. We hope to see you there!

Discover the power of 311 🌟

Join Dallas Sanitation Services and Dallas 311 on Oct. 3 at Preston Royal Library to learn how 311 connects you to vital sanitation services. Don’t miss this interactive workshop!

10/01/2026

Flood Warning vs. Flood Watch — Know the Difference

⚠️ FLOOD WARNING: Flooding is happening. Take action immediately and move to a safe location if advised.
🚨 FLOOD WATCH: Flooding is possible. Stay alert, monitor weather updates and be prepared to take action.

Take Action. Be Prepared.

10/01/2026

October is a reminder to prioritize your health, spread awareness, and show up for those affected by breast cancer.
Together, we can make a difference.

10/01/2026

The Office of Housing & Community Empowerment, Fair Housing Division welcomes District 9, to come Get the Facts! Thursday, October 22, 2026, 11 a.m. to 3 p.m. at Lochwood Branch Library - 11221 Lochwood Blvd, Dallas, TX 75218.

Next up, District 13!