Douglas County E-911

10/10/2026

🚨 Please see the latest weather update ‼️

10/09/2026

🚨 Please see the latest weather alert from Douglas County Emergency Management

10/07/2026

September said, “keep up.” 😎📞

Douglas County E-911 handled 15,808 calls for service, 258 incoming texts, 158 outgoing texts, and 9 988 engagements.

And while the phones were ringing, the team was still moving with purpose:

⭐ 94.53% answered in 15 seconds or less
⭐ 97.21% answered in 20 seconds or less

Translation? We are clicking. Headsets on, screens up, teamwork tight.

And a little extra shine for our Superstar of the Month, Part-Time Communications Officer Langford, who hit 100% in 20 seconds or less. 👏🏾👏🏾

Around here, we like fast answers, strong teamwork, and a little healthy competition with the clock. ⏱️

Douglas County E-911, doing what we do.

10/03/2026

Douglas County E-911 made it out of the center and into the Fall Festival! 🍂🎃📞

We had a great time with our partners at the Douglasville Police Department, and of course we had to get a picture with Sgt. Brooks, who DPD is currently “borrowing” from the E-911 family on a very long-term basis. 😂💙 We have not approved the transfer.

And yes, Chief Sparks made the photo lineup too!

Good people, good laughs, and one community. Douglas County E-911 is proud to be out connecting with the people we serve. 🍁🚓📱

09/16/2026

August showed up BIG for Douglas County E-911. 📞✨

Our team handled 16,801 calls for service, while also managing 96 incoming text messages, 66 outgoing texts, and 11 engagements with 988 throughout the month.

And the numbers that really make us proud?

🔥 96.90% of calls answered in 15 seconds or less
🔥 98.18% answered in 20 seconds or less

That means our Communications Officers did not just meet the moment, they exceeded National Emergency Number Association (NENA) standards while continuing to connect callers, responders, and resources when every second counts.

Big numbers. Fast answers. Real people doing critical work behind the scenes every single day.

Douglas County E-911, answering the call and keeping our community connected.

09/13/2026

D Team from Douglas County E-911 was in the building! 🎳🔥

We traded headsets for bowling balls and showed up for Heroes 9/11 Night with Douglas County Fire/EMS Department. A little friendly competition, a lot of laughs, and an opportunity to spend time with the public safety family we work alongside every day.

Because apparently saving the day from behind the console wasn’t enough, D Team decided they needed to see what they could do in the lanes too. 😂

Great night, great people, and a great way to honor, remember, and enjoy some well-earned fellowship.

E-911 showed up, showed out, and had a BALL. 🎳💛

09/12/2026

🚨 Please see the update!

UPDATE: 4:35 p.m.

All affected roads are now open for travel.

—————————————————

Please be advised:

The following roads are currently closed due to flooding:

- West Union Hill Road at the Dog River Bridge

- Cole Road between Liberty Road and Ephesus Church Road

Motorists are advised to avoid these areas and use alternate routes until further notice.

Please stay connected to Douglas County Government for updates as conditions change.

09/12/2026

⚠️ FLASH FLOOD WARNING: USE EXTREME CAUTION

A Flash Flood Warning is in effect, and multiple roadways are experiencing flooding, particularly in the western portion of Douglas County.

Please use extreme caution if you must travel. Never attempt to drive through a flooded roadway. Water may be deeper than it appears, and road conditions beneath the water may be compromised.

If you encounter a flooded road, turn around and find an alternate route.

Please avoid unnecessary travel in affected areas and allow emergency and road crews room to respond.

09/11/2026

🇺🇸Today began with Douglas County’s Patriot Day Ceremony, as we paused to remember the lives lost on September 11, 2001, the courage witnessed that day, and the first responders and public servants who answered when our nation needed them most.

September 11th, reminds us that public service is ultimately a choice, a choice to answer, to act, and to be present in moments that ask something of us.

It was especially meaningful, then, that later today The Blu Rose Art Bistro recognized local first responders, and Douglas County E 9-1-1 selected Supervisor Aundrea Morris.

Andrea was working in 9-1-1 on September 11, 2001. Twenty-five years later, she is still answering the call.

A 30+ year E 9-1-1 veteran, Andrea now helps lead our CPR, quality assurance, and auxiliary services efforts. Her decades of service represent the quiet, enduring commitment that Patriot Day calls us to remember and honor.

Today, we remember those we lost, honor those who served, and thank those who continue to choose service.

We will never forget. ❤️🤍💙

09/09/2026

ANSWER THE CALL ☎️

When someone in Douglas County dials 9-1-1, their call begins with Douglas County E-911.

Our Communications Officers are the first, first responders, answering emergency calls, gathering critical information, determining what help is needed, and connecting callers with the appropriate public safety response.

🚒 Before a fire engine rolls.
🚑 Before an ambulance is dispatched.
🚓 Before law enforcement responds.
🗣️ There is a voice answering the call.

That voice matters.

It takes composure, compassion, critical thinking, and the ability to make decisions when seconds count. It is demanding work. It is meaningful work. And it is an opportunity to serve Douglas County at the very beginning of the emergency response.

Answer the Call. Be the voice behind 9-1-1.

Apply today, at www.douglascountyga.gov