10/25/2026
Throughout October, DDDS is celebrating National Disability Employment Awareness Month (NDEAM) by highlighting the skills, talents, and contributions of Delawareans with disabilities in workplaces and communities.
“Lynisha Fountaine began her employment journey with Ability Focused Professional Services in 2023. Although others initially questioned whether she would succeed in the workplace, the Ability Focused team recognized her potential and provided an opportunity grounded in dignity, individualized support, and the belief that every person deserves the chance to demonstrate their abilities.
From her first day, Lynisha showed a clear talent for completing detailed, high-quality cleaning tasks. Through one-to-one coaching, repeated demonstrations, and opportunities to practice, she expanded her skills and developed into a dependable employee. She approaches learning positively, works through challenges, and continues to take pride in the quality of her work. Her commitment has supported more than three years of continued employment.
Accessible communication has been central to Lynisha’s growth. Her partnership with Direct Support Professional Madelina Banda, whose native language is American Sign Language, allows Lynisha to communicate directly and more fully at work. Before this partnership, Lynisha often relied on technology or basic American Sign Language when communicating with staff who were not fluent, which could lead to frustration. Direct communication has strengthened trust, reduced barriers, and created a more inclusive work experience.
With consistent coaching and encouragement, Lynisha has become more confident in expressing concerns, requesting assistance when she cannot resolve an issue independently, and participating in workplace problem-solving. She continues to report to work ready to meet her responsibilities, including on days when she may be managing challenges in her personal life.
For Lynisha, employment has become much more than a job. It has provided a place where her talent is recognized, her communication needs are respected, and her voice is heard. Her long-term success reflects growing confidence, stronger self-advocacy, resilience, independence, and pride in being valued for the quality of her work. Lynisha’s story demonstrates how accessible communication, respectful support, and genuine opportunity can help a person’s abilities and potential flourish.”
