Edmond 911

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Edmond 911 This page is not monitored 24/7. Call or Text 911 for emergencies,
or 405-359-4338 for non-emergent inquiries.

SNEAK PEAK: Edmond 911 is working with the Oklahoma State 911 Management Authority on a very special project, with the u...
10/12/2026

SNEAK PEAK: Edmond 911 is working with the Oklahoma State 911 Management Authority on a very special project, with the ultimate goal of highlighting the amazing, life-saving service of Emergency Communications professionals across the state; the first, first responders. ☎️

We can’t wait to share the final cut when it’s completed! But wanted to give our fans a little behind the scenes look 😉

OK 911 Management Authority

Congratulations to our Information and Alarm Specialist, Jennifer Hunt! Jennifer has completed and passed her Certified ...
10/09/2026

Congratulations to our Information and Alarm Specialist, Jennifer Hunt!

Jennifer has completed and passed her Certified Alarm Manager (CAM) certification through False Alarm Reduction Association (FARA).

This certification is a demonstration of Jennifer’s proficiency and expertise in the false alarm reduction arena, and is obtained through an exam proctored under strict rules and guidelines.

This is a huge accomplishment and we could not be more proud!!! Congratulations, Jennifer!

It’s official! Congratulations to our newest fully trained Emergency Dispatcher, Kennyon  #202! Kennyon has officially b...
10/08/2026

It’s official! Congratulations to our newest fully trained Emergency Dispatcher, Kennyon #202!

Kennyon has officially been released from the Edmond Emergency Communications Basic Training Program after 8 months of intensive on-the-job training.

Reaching this point takes hard work, commitment, and a willingness to keep learning.

Congratulations, Kennyon! You’ve earned it!

10/05/2026

Earlier today, Edmond officers responded to the McDonald’s parking lot near Santa Fe High School following reports of an altercation involving a 16-year-old male who was reportedly holding a machete and threatening another male.
Officers located the suspect vehicle nearby, stopped the vehicle, and identified one of the occupants as the suspect. He was taken into custody and arrested for assault with a deadly weapon.
Due to the close proximity to Santa Fe High School, the school was placed in secure mode as a precaution. The altercation was isolated and stemmed from an earlier fight between the suspect and victim. There is no indication of an ongoing threat to the school or surrounding community.

Closing out our September work-anniversaries, one of our newly trained dispatchers, Sophie Hunnicutt! Sophie has reached...
09/30/2026

Closing out our September work-anniversaries, one of our newly trained dispatchers, Sophie Hunnicutt!

Sophie has reached one full year with Edmond 911 and has made an impact in just a short amount of time! She is eager to continue learning and growing in her new career!

We are so thrilled to have her on our team and excited to see what lies ahead for her! Congratulations, Sophie!

We couldn’t let September end without celebrating 12 years of service for Nicole Satterwhite! Nicole brings a wealth of ...
09/30/2026

We couldn’t let September end without celebrating 12 years of service for Nicole Satterwhite!

Nicole brings a wealth of experience, an analytical mind, and caring guidance to our new hires and the entire team! She’s always willing to help and has a deep passion for her service to the community.

Congratulation on 12 amazing years, Nicole!

09/29/2026

Edmond 911's Project KEEP is designed to enhance safety and support for our community members with special needs. This free, voluntary program allows the City of Edmond dispatch to maintain a confidential registry of vulnerable residents' essential details and emergency contacts.

By providing first responders with timely access to this data, Project KEEP ensures emergency personnel are equipped to deliver informed, compassionate assistance in a variety of emergencies. The program also facilitates more efficient response and reunification in cases where non-verbal children or individuals may wander or be unable to communicate.

Project KEEP helps create a safer, more inclusive Edmond, where every citizen is protected and supported.

If you have a loved one who can benefit from this program, register them here: https://www.edmondok.gov/1821/Project-Keep

Today we’re recognizing Deputy Director, Christie Jaggi, on 28 wonderful years of service to the City of Edmond! Her ded...
09/28/2026

Today we’re recognizing Deputy Director, Christie Jaggi, on 28 wonderful years of service to the City of Edmond!

Her dedication to Edmond 911, our community partners, Edmond citizens, and the public safety industry is truly remarkable. We are very lucky to have her overseeing our operations as she sets a great example of what it means to have integrity and professionalism.

Congratulations Christie! We thank you for your past, present, and future service!

09/24/2026

*** UPDATE: The issue has been resolved.***

Portions of the state are currently affected by a 911 routing issue that began at approximately 3 p.m. today. The issue is causing some 911 calls to be misrouted to other parts of the state. At approximately 4:20 PM incoming calls were routed to our predetermined 10 digit telephone lines. When calling 911 please be prepared to provide your location and telephone number.

Calls to 911 are still being answered, but if you experience trouble, please call (405) 359-4338.

We are in close contact with 911 partners. At this time AT&T does not have an estimated time for repair.

**Please DO NOT call 911 to test your service.**

BEHIND EVERY RESPONSE: DISPATCHER SPOTLIGHT SERIESRecognizing the voices behind the calls, the coordination, and the res...
09/23/2026

BEHIND EVERY RESPONSE: DISPATCHER SPOTLIGHT SERIES
Recognizing the voices behind the calls, the coordination, and the response.

As our first spotlight, for the month of September, Edmond 911 is proud to spotlight Emergency Dispatcher II, Pam B.!

Pam was nominated by one of her peers for her outstanding work as the dedicated Fire Dispatcher during the large grass fires that quickly spread near the area of Coffee Creek and Coltrane on September 5th.
With multiple major incidents happening simultaneously, it was an incredibly busy and challenging day for our 911 center. Through it all, Pam remained calm, focused, and aware of everything happening around her. She helped keep critical information flowing, while continuing to answer incoming emergency calls from the community.

Behind every emergency response is a dispatcher helping coordinate the people, information, and necessary resources to get help where it's needed. And Pam answered that call. Her experience, skill, and steady demeanor made a huge impact on the success of that day.

We are proud to have Pam as part of our team and grateful for the work she does for our community every day. Thank you for your service, Pam!

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100 E. 1st Street
Edmond, OK

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