El Paso County 911 District

Pleasure to have Leslie Whitham investing in the El Paso Region via NENA - National Emergency Number Association

It’s National Public Safety Telecommunicators Week! We are celebrating the “calm voice in the dark night” that serves our El Paso community 24/7.
To the telecommunicators at every PSAP and ECC: You are the heartbeat of emergency services and the critical link that keeps our first responders and citizens safe.
We see you, we appreciate you, and we are so proud of the work you do.

Celebrating the incredible team behind the El Paso 911 District. 🚨
Employee Appreciation Day was filled with great food, friendly competition, and a little pickleball fun! 🏓
Thank you to our dedicated team who work every day to support emergency communications and keep our community connected when it matters most. We appreciate everything you do.

Today we celebrated the retirement of Alejandro “Alex” Medina after more than 14 years of dedicated service to the El Paso County 911 District and our community. From multiple roles to lasting relationships across the region, Alex’s professionalism, expertise, and commitment to public safety have made a true impact. While we’ll miss his leadership and friendship, we’re grateful for the legacy he leaves behind. Thank you to everyone who came out to celebrate Alex and wish him well in his next chapter.

Please join us in congratulating Alejandro “Alex” Medina, Customer Support Manager, as he concludes more than 14 years of dedicated service to the El Paso County 911 District, our stakeholders, and the citizens of El Paso County.

Throughout his career, Alex has served the District in several roles, consistently demonstrating professionalism, technical expertise, and a strong commitment to public safety. His work has supported not only our internal teams, but also the many agencies, partners, and jurisdictions that rely on the District every day. Alex’s contributions have had a lasting impact on our operations and on the relationships we have built across the region.
If you know Alex and want to join in person, please send us a DM, his last day of Friday!

🎄 Happy Holidays from the 911 District 🎄

Special shout-out to our 911 Telecommunicators and all public safety professionals working this season. Your service, sacrifice, and commitment to our community make a difference every single day. Thank you for all you do, and stay safe this holiday season!

Last week we honored our dedicated 9-1-1 Technician, who faithfully served the El Paso community for over 15 years. His commitment, expertise, and heart for public safety have left a lasting impact on our District and the many agencies we support.
We are deeply grateful for his years of service and wish him all the best in his well-deserved retirement. He will be greatly missed!

As we mark the eighth anniversary of the El Paso Regional Communications Center (EPRCC), We want to take a moment to express our heartfelt appreciation to each of the staff of the El Paso County District for their unwavering dedication and hard work.
Your tireless efforts in maintaining and supporting this vital facility have made the EPRCC a true point of pride for our community — one that is nationally recognized and stands as a model for what a regional communications center can and should be.
Every day, you ensure that our center operates with excellence, professionalism, and care. Your commitment to public safety, teamwork, and innovation reflects the very best of what this organization represents.
Thank you for all that you do — for your professionalism, your service, and your ongoing dedication to making the EPRCC a beacon of reliability and excellence for our region.
Congratulations on this milestone, and here’s to many more years of success and continued leadership in the field of emergency communications. We appreciate you!

This morning’s El Paso Chamber Women in Business Breakfast was filled with powerful stories of resilience, leadership, and hope. El Paso County 911 District was honored to have a voice at the table, representing the 9-1-1 profession.

Today our technical team had a group discussion on our environments led by Sr Network Administrator Jen Aguilar- network diagrams what?!