Central County Emergency 911

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Central County Emergency 911 Central County Emergency 911 provides fire and EMS dispatching services for the vast majority of St.

Louis County, Missouri, as well as portions of Franklin and Jefferson. Our core values are: Trust, Integrity, Accountability, Honesty, and Respect.

Congratulations to Dispatcher Cusano for being recognized as Central County Emergency 911’s “STAR of the Week”.Cusano wa...
10/19/2026

Congratulations to Dispatcher Cusano for being recognized as Central County Emergency 911’s “STAR of the Week”.

Cusano was nominated for his exceptional commitment to training and mentoring a new employee over the past several months. Through both radio and dispatch training he has consistently demonstrated patience, professionalism, and a genuine desire to help others succeed.

His nominator highlighted his ability to remain calm and effective during challenging situations, taking the time to not only explain what needs to be done, but also helping trainees understand why procedures and decisions matter in the communication environment.

His approach serves as an example to all of our staff by creating an environment where learning is encouraged, confidence is built, and success is shared.

Congratulations and Thank you for your dedication to Central County Emergency 911 and our mission.

Central County Emergency 911 is proud to recognize Dispatcher Amenn for her outstanding work during a caller-in-crisis c...
10/14/2026

Central County Emergency 911 is proud to recognize Dispatcher Amenn for her outstanding work during a caller-in-crisis call on September 1st.

Her patience, professionalism, and quick actions played a vital role in ensuring the caller received the help he needed.
Her calm and compassionate handling of this call helped make a life-saving difference.

In recognition of her actions, Dispatcher Amenn was honored by Barnes Hospital and presented with a challenge coin and a Distinguished Service Award from Central County Emergency 911.

We are incredibly proud of Dispatcher Amenn and the dedication she demonstrates in serving our community.

Dispatchers are often the calm voice in someone’s most difficult moment, and her actions are a powerful reminder of the impact they make every day.

September 2026 Telephone Call and Incident Dispatched Statistics.
10/12/2026

September 2026 Telephone Call and Incident Dispatched Statistics.

This week, five Central County Emergency 911 employees traveled to Kansas City to attend the Fall Missouri Public Safety...
10/08/2026

This week, five Central County Emergency 911 employees traveled to Kansas City to attend the Fall Missouri Public Safety Communications Conference.

The conference offered great opportunities to learn, collaborate, and connect with fellow public safety professionals from around Missouri. From educational sessions to discussions on industry best practices, our team gained valuable insights to bring back to our center.

Of course, it wasn't all work! Tuesday night's networking event featured a costume contest and plenty of opportunities to build relationships with peers from across the state.

We're proud to support ongoing professional development and appreciate our team's commitment to excellence in public safety communications. đźš’đźš‘đź“ž

We’re incredibly proud to celebrate Executive Director Jason Nettles on completing the APCO Certified Public-Safety Exec...
10/01/2026

We’re incredibly proud to celebrate Executive Director Jason Nettles on completing the APCO Certified Public-Safety Executive (CPE) Program as a member of CPE Class #20.

The CPE program is an executive-level leadership and professional development program designed specifically for emergency communications and public safety communications professionals. The journey includes two 12-week online courses followed by an intensive 10-day capstone at APCO headquarters in Daytona Beach, Florida.

Congratulations, Jason, on this tremendous accomplishment! We’re proud of your dedication, growth, and commitment to leadership in public safety communications.

09/27/2026

Join us TOMORROW for Metro West Safety Day!

Bring the family to explore fire trucks, ambulances, and police cars, watch live demonstrations, tour the fire station, and visit the Fire Life Safety Trailer.

Safety Day will take place Sunday, September 27, from noon–3 p.m. at Metro West Station 3, located at Highway 109 and Manchester Road.

Parking will be available at the St. Louis Community College–Wildwood campus.

🟡 September is National Preparedness Month! 🟡Emergencies and disasters can happen when we least expect them. National Pr...
09/21/2026

🟡 September is National Preparedness Month! 🟡

Emergencies and disasters can happen when we least expect them. National Preparedness Month serves as an important reminder for individuals, families, and communities to take simple steps today that can make a big difference tomorrow.

Being prepared means having a plan, building an emergency kit, staying informed about local hazards, and knowing how to communicate with loved ones during an emergency. Whether it's severe weather, a power outage, a fire, or another unexpected event, preparedness helps reduce stress and improves safety when every second counts.

Take a few minutes to review your emergency plans, update your emergency supplies, and make sure your family knows what to do when disaster strikes. Preparedness isn't just a one-time task—it's an ongoing commitment to safety and resilience.

âś… Make a plan
âś… Build an emergency kit
âś… Stay informed
âś… Practice your plan

**Prepared today. Ready tomorrow.**

🎉 Congratulations to our four newest team members on successfully completing the Central County Emergency 911 Training A...
09/11/2026

🎉 Congratulations to our four newest team members on successfully completing the Central County Emergency 911 Training Academy classroom phase!

During the eight weeks of classroom instruction, they completed the APCO Public Safety Telecommunicator Course, FEMA ICS-100, FEMA ICS-200, and earned their IAED/Priority Dispatch Emergency Medical Dispatch (EMD) and Emergency Fire Dispatch (EFD) certifications while building a strong foundation in the knowledge and skills required to serve our community and support first responders.

Their training included agency policies and procedures, professional communication, the CallWorks phone system, emergency and non-emergency call processing, location verification, CAD operations, EMD and EFD protocols, life-saving instructions, unit and district familiarization, local geography, incident documentation, responder safety, quality assurance, wellness, and scenario-based exercises designed to prepare them for real-world emergencies.

As part of the academy, they also spent time observing experienced call takers and dispatchers, gaining valuable operational insight and firsthand experience with the daily responsibilities of emergency communications professionals.

Having successfully completed the classroom portion of their training, all four are now paired with Communications Training Officers (CTOs) and have transitioned to the operations floor, where they have begun the practical, hands-on phase of their training.

The work of a public safety telecommunicator requires professionalism, critical thinking, attention to detail, and a commitment to serving both the public and emergency responders. Completing the academy is a significant milestone, and we congratulate these employees as they continue their journey toward becoming fully trained emergency communications professionals. đź“žđźš“đźš‘đźš’

Today, we pause to remember the 25th anniversary of September 11th, 2001. Twenty-five years ago, our nation was forever ...
09/11/2026

Today, we pause to remember the 25th anniversary of September 11th, 2001.

Twenty-five years ago, our nation was forever changed. Nearly 3,000 people lost their lives, including 343 firefighters, 60 police officers, and 8 emergency medical technicians and paramedics who answered the call and gave their lives in service to others.

Today, we honor their courage, their sacrifice, and the families and fellow responders who continue to carry their memory.

As members of the fire and EMS community, we understand the meaning of answering the call when others need help. May we never forget those who answered that call on September 11th, and may we continue to honor their legacy through our own service. 🇺🇸🚒🚑🚔🕯️

Address

22 Weis Avenue
Ellisville, MO
63011

Telephone

(636) 207-7911

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