Southeastern Connecticut Water Authority - SCWA

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Southeastern Connecticut Water Authority - SCWA Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Southeastern Connecticut Water Authority - SCWA, Government Organization, 1649 Ct-12, Gales Ferry, CT.

09/23/2026

⚠️ Attention SCWA Robin Hill Division Customers

Due to an electrical issue, the water storage tanks serving our Robin Hill Division dropped lower than their normal operating level.

Customers may experience lower-than-normal water pressure for a short period of time while the system recovers. Some customers may also notice temporary water discoloration as normal flow conditions are restored.

If your water appears discolored, run the cold water for several minutes until it clears.

SCWA is monitoring the system and working to return everything to normal operating conditions as quickly as possible.

Thank you for your patience and understanding.

08/05/2026

✅ UPDATE – MONTVILLE MANOR WATER MAIN REPAIR COMPLETE

Attention SCWA Customers in the Montville Manor Division:

The water main break on Idaho Street has been successfully repaired, and water service has been fully restored.

As water service was reestablished, the distribution system was stirred up, which may cause temporary brown or discolored water. This discoloration is caused by naturally occurring mineral sediment that was disturbed during the repair and does not indicate a health concern.

If you experience discolored water, please run the cold water from the faucet closest to where your water service enters your home for 5–10 minutes, or until the water runs clear. If discoloration persists, wait a few hours for the system to settle and then try flushing again.

The water should continue to clear as the system stabilizes over the next several hours.

Thank you for your patience and understanding while our crews completed this emergency repair.

Southeastern Connecticut Water Authority (SCWA)

08/05/2026

ATTENTION SCWA CUSTOMERS IN THE MONTVILLE MANOR DIVISION

SCWA crews are currently responding to a water main break on Idaho Street in the Montville Manor.

Customers in the area may experience low water pressure, temporary loss of water service, or discolored water while repairs are being made.

Our crews are working to restore service as quickly and safely as possible. We appreciate your patience and understanding during this emergency repair.

Additional updates will be provided as they become available.

Southeastern Connecticut Water Authority (SCWA)

06/15/2026

SCWA crews are currently on-site repairing a large water main break in Gales Ferry in Ledyard. Some customers in along Kings Highway, Ledgewood, Parkwood, and adjoining streets will experience a brief water outage while the main is repaired. All customers may experience some discoloration of water. We hope to have the main repaired this evening. We apologize for the inconvenience during this time.

04/13/2026

Attention SCWA Customers – Montville Manor Division

SCWA will be flushing water mains from Tuesday, April 14 through Thursday, April 16, between 8:00 AM and 3:00 PM each day.
During this time, SCWA will also be placing the new interconnection with the Seven Oaks system into service.
Customers may experience temporary discoloration of water due to the flushing process, which removes natural mineral buildup from the water mains. As a precaution, please avoid doing laundry during these hours.
Your water will remain safe for all other uses during this maintenance.
If you notice discolored water outside of these hours, please run your cold water until it clears.
Thank you for your patience and cooperation.

Southeastern Connecticut Water Authority (SCWA)

Your safety and information matter to us.CodeRED allows the Southeastern Connecticut Water Authority to quickly notify c...
01/22/2026

Your safety and information matter to us.

CodeRED allows the Southeastern Connecticut Water Authority to quickly notify customers about water emergencies and service updates.

Register today so you don’t miss critical alerts:
👉 https://accountportal.onsolve.net/sectwater
📱 Text SCWACT to 24639

08/26/2025

Attention Customers of the SCWA Ledyard Division: Planned Water Repair – Wednesday, Aug 27 (8:00 AM–12:00 PM)

Southeastern Connecticut Water Authority customers in the Spicer Hill area of the Ledyard Division may experience low water pressure on Wednesday, August 27, 2025, from 8:00 AM to 12:00 PM while we complete a repair.

What to do:

- Please store the water you’ll need ahead of time.
- Avoid using faucets and appliances during this period.
- When normal service returns, run cold water for a few minutes to clear any air or discoloration.

We appreciate your patience while we work to restore full service.

10/04/2024

Attention customers of Tower Division:

We are happy to announce that the Boil Water Advisory has been lifted, effective immediately. Water samples collected after the repair of the water main on Laurel Leaf Drive have come back clean and safe for use.
We apologize for any inconvenience this advisory may have caused and appreciate your patience and cooperation throughout the process.
Thank you for your continued trust in Southeastern Connecticut Water Authority.

08/02/2024

***Attention Robin Division Customers in Montville. ***

We will be flushing the water mains on Monday, August 5th and Tuesday, August 6th starting at 8am until 3pm. During this process you may notice discolored water caused by natural mineral build up in the water mains. Please refrain from doing laundry during these hours. Your water is safe for all other uses during this maintenance. If you notice discolored water after these hours please run your cold water until it clears up. Thank you.

06/26/2024

Attention Customers of Robin Division in Montville: SCWA completed the rehabilitation of the two wells that serve Robin Division the week of June 17-21, so customers are no longer being asked to conserve water, though we always encourage water conservation efforts. SCWA will be installing a new treatment system at the Robin pumphouse the first two weeks in July which should eliminate discoloration that occurs occasionally at some homes. Thank you for your cooperation.

Address

1649 Ct-12
Gales Ferry, CT
06335

Opening Hours

Monday 7am - 3:30pm
Tuesday 7am - 3:30pm
Wednesday 7am - 3:30pm
Thursday 7am - 3:30pm
Friday 7am - 3:30pm

Telephone

+18604640232

Website

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