09/27/2026
Today, on National 911 Telecommunications Su***de Awareness Day, we’re proud to recognize an agency we’re grateful to work alongside every day — Georgetown–Scott County EMS. 💛
Thank you for recognizing the people behind the headset who answer the calls.
Our dispatchers and EMS crews may have different roles, but we share the same purpose: being there for people when they need help the most. From the first 911 call to the moment help arrives, it takes teamwork, trust, communication, and compassion.
We’re incredibly grateful for the men and women of Georgetown–Scott County EMS who work alongside us during some of the most difficult moments our community faces. Though we may be separated by a radio or a phone, we’re always working toward the same goal — getting help to those who need it.
Thank you for being such an important part of our 911 family. We appreciate you more than words can say. 🚑💛
And to our telecommunicators: your voice matters, your work matters, and you matter.
***deAwarenessDay
🎧 National 911 Telecommunications Su***de Awareness Day
The Voice Before the Sirens
Before the ambulance moves.
Before the fire truck rolls.
Before an officer arrives.
Someone answers the call.
Today we recognize our 911 telecommunicators and the mental and emotional demands that come with being the voice on the other end of someone's worst moment.
Research cited by NIOSH found that 17–24% of public safety telecommunicators reported symptoms of PTSD, while 24% reported symptoms of depression.
Dispatchers may not physically stand on every scene, but they hear the fear, panic, grief and uncertainty—and then answer the next call.
To our dispatchers: thank you for being our lifeline. Please remember that yours matters too.💛
Check on your dispatchers. Check on your coworkers. Check on your friends.
If you or someone you know needs immediate mental health or suicide-related crisis support, call or text 988.