San Juan Water District

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San Juan Water District San Juan Water District is a community services district established in 1954. We provide reliable, h

San Juan Water District is a community services district established by a vote of the citizens in 1954, formed under Section 61000 et seq., Title 6, Division 3 of the California Government Code Water Code, Section 3000. We provide reliable, high-quality water service to both retail and wholesale customers in eastern Sacramento and southern Placer counties. With a rich history dating back to the Gold Rush era, we have served our community for more than 150 years. Our mission and highest priority to our customers is to take all necessary actions to ensure the delivery of a reliable water supply of the highest quality at reasonable and equitable costs.

When customers need help, we pride ourselves on being available! Among the customers that reported contacting SJWD custo...
10/22/2026

When customers need help, we pride ourselves on being available!

Among the customers that reported contacting SJWD customer service during the past two years:
✅ 85% were satisfied with the service they received.
✅ 92% rated staff professionalism as excellent or good.
✅ 91% rated staff courtesy as excellent or good.

Every call, email, and customer visit is an opportunity to help solve a problem and provide support.

Customer satisfaction is our top priority! That’s why we are proud to say that 94% of customers agree SJWD provides reli...
10/21/2026

Customer satisfaction is our top priority! That’s why we are proud to say that 94% of customers agree SJWD provides reliable water service.

Thank you to our operators, engineers, field crews, and many team members who work behind the scenes to keep water flowing throughout our communities!

San Juan Water District recently surveyed more than 500 customers to better understand what matters most to our communit...
10/20/2026

San Juan Water District recently surveyed more than 500 customers to better understand what matters most to our community.

Here’s what we learned:
✅ 94% agree SJWD provides a reliable water supply.
✅ 86% agree their water is safe to drink.
✅ 85% of customers who contacted customer service were satisfied with the service they received.

Your feedback helps guide our priorities and investments. We’re committed to providing reliable service while keeping customers informed about water quality, infrastructure improvements, rates and conservation programs.

Read the full San Juan Water District newsletter at the link in the comments!

On September 23, the Board voted unanimously to cancel the retail water rate increase that had been scheduled for Januar...
10/15/2026

On September 23, the Board voted unanimously to cancel the retail water rate increase that had been scheduled for January 1, 2027.

At the same time, the District continues moving forward with important infrastructure investments like the Kokila Reservoir Replacement Project.

That's the goal of responsible financial stewardship: maintaining reliability while looking for opportunities to reduce customer costs whenever possible.

San Juan Water District secured approximately $1.25 million in federal funding for the Kokila Reservoir Replacement Proj...
10/14/2026

San Juan Water District secured approximately $1.25 million in federal funding for the Kokila Reservoir Replacement Project.

The Kokila Reservoir Replacement Project will replace a facility that has served customers since 1984 and provide a new 4-million-gallon water storage reservoir.

Grant funding helps support important infrastructure projects while reducing customer costs.

San Juan Water District is working to strengthen water system reliability while responsibly managing customer costs. Rec...
10/13/2026

San Juan Water District is working to strengthen water system reliability while responsibly managing customer costs. Recently, the District hit two milestones that highlight our commitment to our community.

💵 On Oct. 6, the District was awarded approximately $1.25 million in federal funding for the Kokila Reservoir Replacement Project. The new reservoir will strengthen system reliability, support fire protection, and more. Thank you again to Congressman Kevin Kiley for helping secure the funding that made this project possible.

✅ The Board of Directors voted unanimously to cancel the retail water rate increase scheduled for Jan. 1, 2027. Rates will remain unchanged for the second consecutive year.
Through careful financial planning, project savings and outside funding, the District continues investing in critical infrastructure while responsibly managing customer dollars.

On September 23, the San Juan Water District Board of Directors voted unanimously to cancel the retail water rate increa...
10/03/2026

On September 23, the San Juan Water District Board of Directors voted unanimously to cancel the retail water rate increase that had been scheduled to take effect on January 1, 2027. This marks the latest in a series of Board actions over the past several years aimed at reducing customer costs while continuing to invest in infrastructure, maintain strong reserves, and support reliable water service. For our customers, this means retail water rates will remain unchanged for the second consecutive year. The District is committed to providing safe water at the lowest possible cost, and we appreciate the continued support and trust of the community! Your Water. Your District.

This week is Source Water Protection Week! For San Juan Water District, our water starts in the Sierra Nevada and flows ...
09/28/2026

This week is Source Water Protection Week! For San Juan Water District, our water starts in the Sierra Nevada and flows down all three forks of the American River, ultimately ending up in Folsom Lake. Protecting our water source by restoring streams, preventing waste pollution, and participating in community clean-ups is vital to maintain our clean water.

By working together we can preserve healthy watersheds, prevent pollution, and ensure a safe water supply for the San Juan Water District community.

Your Water. Your District.Whether you're in Granite Bay, Orangevale, Fair Oaks, Citrus Heights, Folsom, or one of the co...
09/14/2026

Your Water. Your District.
Whether you're in Granite Bay, Orangevale, Fair Oaks, Citrus Heights, Folsom, or one of the communities served through our wholesale partnerships, the goal is the same: provide safe, dependable water every day. San Juan Water District serves customers in two ways. Some customers receive water directly through SJWD, others go through local providers that purchase treater water from SJWD. No matter how you receive your water service, SJWD plays an important role in providing safe and reliable water every day.
SJWD provides much more than water delivery. Irrigation assistance, leak support, rebate opportunities, water-efficiency resources, and emergency response capabilities help customers avoid problems, conserve water, and reduce costs. Reliable water doesn’t happen by accident. It happens because of the people working behind the scenes every day to make it possible.
To read more, visit the link in the comments!

09/11/2026

Address

9935 Auburn Folsom Road
Granite Bay, CA
95746

Opening Hours

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 5pm

Telephone

+19167910115

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