Greenville Utilities Commission

Greenville Utilities Commission

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To report an outage or any GUC utility emergency, call our Emergency Hotline at 1-855-767-2482. This page is maintained by the Public Information Office at GUC.

Facebook Visitor Policy/Guidelines
by Greenville Utilities Commission – December 2019

Greenville Utilities Commission (GUC) created a page as an open forum for customers to be more engaged with their public utility. Please note that comments here cannot be received as a formal request for services. You may contact the appropriate department in order to submit your service requests. Co

Photos from Greenville Utilities Commission's post 05/29/2026

Join us behind the scenes with our overhead construction electric crews. This is where precision meets teamwork high above the ground and on the ground. These crews maintain over 1,236 miles of distribution lines and 80 miles of transmission wire.

A day in the life of these crews involves:
🔹 Preparing work sites, which can take hours or days.
🔹 Working from bucket trucks, elevated high above the roadway.
🔹 Insulating lines with lots of bright orange blankets – safety first!
🔹 Installing new poles.
🔹 Replacing old poles.
🔹 Working in tandem to bring wires down for pole replacements.
🔹 Supporting major projects, many of which span for miles.
🔹 Working with contractors on occasion as needed (like traffic control).
🔹 Preventing outages with slow, controlled, and safety-focused teamwork.

Together, these crews keep our community connected with safe and reliable electric services!

05/28/2026

⭐ Big thanks to Carter Rochelle, Gas Service Specialist I, for his outstanding service!

Mr. Shugart called out Carter's professionalism in a 5-star Google review after Carter checked his gas line connection and indoor equipment, making sure everything was properly connected following work by a private company. Mr. Shugart described Carter as "professional, very knowledgeable, and thorough."

05/27/2026

🚧 TRAFFIC ALERT - The Southbound lanes of Charles Boulevard are closed at Oglesby Drive (across from the ECU Baseball stadium and next to the Belk Building).

Our GUC crews are repairing a broken water line and hope to have the repairs made and the Southbound lanes reopened by 9 p.m.

If you’re trying to drive southbound on Charles St. from 14th Street to Greenville Boulevard, please choose an alternate route. Do not drive around barriers put up near 14th Street.

Photos from Greenville Utilities Commission's post 05/26/2026

Congrats to all the teams from across North Carolina on a job well done late last week at the Lineman’s Rodeo in Hickory! We’re especially proud of our GUC team for their hard work and dedication (and some hardware to boot 🏆).

Our Journeyman team was Jordan Lang, Carter Gaskins, and Cole Hartley. The Apprentice team included Jordan Bradshaw, Gustavo Smith, Holden Stotesbury, Hunter Sparks, Davis Wynne, Tyler Bradshaw, Chandler Fornes, Jacob Johnson, Kolton Stotesbury, and Garrett Ward. And our team coaches were Jason Gaskins, Joey Dash, and David Guy.

In the Apprentice division, Jordan took 1st place overall, 2nd place in lightning arrester changeout, and 2nd in hurtman rescue. Hunter took 1st in transformer load switch, while Kolton placed 2nd. Hunter also placed 3rd overall. In the Journeyman division, Carter placed 5th overall and 1st in single phase cutout changeout, while Jordan placed 2nd in double pin insulator changeout.

📸 Autumn Pollard

Photos from Greenville Utilities Commission's post 05/22/2026

🎓 Employee congrats are in order!

Congratulations to Telvin Gilliam, Accounting Technician I, on receiving his Bachelor of Science in Accounting degree from Fayetteville State University.

Congratulations also to Water Quality Specialist Tyler Palochak, Accountant Auditor Caitlyn McLawhorn, IT Support Analyst Isaiah Bradshaw, Human Resources Specialist Stella Harris, and Gas Systems Crew Leader I Chris Bright on their recent graduations from East Carolina University with degrees in Geology (Master of Science), Accounting (Bachelor of Science), Information & Cybersecurity (Master of Science), Business Administration, Human Resource Management (Bachelor of Science + Minor in Psychology), and Industrial Engineering Technology (Bachelor of Science) respectively.

Help us congratulate Meter Staff Support Specialist Autumn Pollard and Mechanic Pre-Apprentice Alex Allen on their graduations from Pitt Community College with an associates degree in General Business Administration and associates degree is Automotive Technology/Light Duty Diesel respectively.

Last but not least, congratulations to Alan Cummings, Gas Engineering Coordinator, on receiving his Bachelor of Science in Interdisciplinary Studies (Business and Behavior Science) from Liberty University.

05/20/2026

Join us in recognizing our Human Resources team on International HR Day! This dedicated team of professionals wears many hats: hiring, onboarding, recruiting, training, developing talent pipelines in our community, and much, much more.

In 2025 alone, our HR team welcomed 59 new employees (which includes an extensive 1-year onboarding process of tours and workshops); promoted 71 current employees; assisted in the retirement process of 14 employees with a combined total experience of 408 years of service; held 21 workshops for employee career development; graduated our 7th iLead class, which is GUC's 10-month leadership program; held 5 supervisor workshops with 145 leaders; hosted our annual employee Health & Wellness Fair along with countless wellness activities throughout the year; coordinated the 7th year of GUC's participation in the local Tradesformers pre-apprentice program; and coordinated GUC's participation in 29 career fairs in addition to the annual week-long Grow Local tours with Pitt County Schools and the Greater Greenville Chamber.

Those numbers are simply a highlight of our award-winning HR team, but they are more than numbers. They are the backbone of Greenville Utilities, and we thank them for the many hats they proudly wear!

05/19/2026

Happy Accounting Day to our award-winning finance team!

05/18/2026

One of the great customer benefits to GUC being a community-owned utility is that we continualy reinvest in our systems to ensure safety and reliability. Often this process goes fairly unnoticed, but we’d like to highlight a more visible project during Infrastructure Week, our water main rehabilitation project.

Since 2018, the oldest of GUC’s water mains have been receiving an upgrade, and our Water Resources team is wrapping up the third phase of this project. During this phase, contractors are spraying a durable epoxy lining material into the mains after removing any buildup of sediment. This phase of the rehabilitation project is primarily funded by a $5 million grant from the American Rescue Plan Act that is distributed by the North Carolina Department of Environmental Quality – Division of Water Infrastructure. This project is expected to wrap up any day now.

Photos from United Way of Pitt County's post 05/14/2026

Congrats to our GUC United Way Committee on receiving the Community Impact Award yesterday 🙌🏻 Committee member and Communications Specialist Karin Fullington produced a video last year for United Way to use in showing the impact they have on our community.

Congratulations to all of the UW award winners! Our community is lucky to have such impactful leaders.

News from GUC - May 2026 05/12/2026

🚿 Every drop counts.

In our May eConnections, discover easy ways to conserve water, hurricane season prep tips, awards our employees have won, and much more!

News from GUC - May 2026 Email from Greenville Utilities Visit our website Your Account Saving Tips   Water Conservation Rain has been scarce in the Greenville area with only .52-inch total rainfall in April at GUC’s Water Tr

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401 S. Greene Street
Greenville, NC
27834

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm