Facebook Visitor Policy/Guidelines
by Greenville Utilities Commission – December 2019
Greenville Utilities Commission (GUC) created a page as an open forum for customers to be more engaged with their public utility. Please note that comments here cannot be received as a formal request for services. You may contact the appropriate department in order to submit your service requests. Contact information can be found on our official website at http://www.guc.com. Also note that you cannot apply for a job or check on a job application status on Facebook. You must visit our official website at http://www.guc.com for this service. To report outages or other utility-related emergencies, please call GUC’s emergency hotline 1-855-767-2482 or visit https://www.guc.com/outages. It is our goal to review and respond to every question that is made on this site during regular business hours. You may be contacted by GUC staff in response to your comments. We encourage you to submit your questions, concerns, ideas, compliments, and other comments, but remember that this is a moderated online discussion site. This page serves as a vehicle for official GUC communications, and as such, any communications posted on this page, including your comments, are subject to the North Carolina Public Records Law. Once posted, GUC reserves the right to delete and archive comments that contain:
vulgar, lewd, illegal, threatening, or harassing language; and
offensive comments that target or disparage any ethnic, racial, or religious group. GUC also reserves the right to delete comments that include:
spam or links to other sites, other than a one-time link to a page which promotes a GUC-based organization or event;
illegal activity advocacy;
promotion of particular services, products, or political organizations;
material copyrighted or trademarked;
personal identifications, such as home addresses, phone numbers, financial data, or other personal information; and
Off-topic comments. Those who violate these guidelines may be subject to being blocked permanently from posting to the site. If you have questions or concerns regarding the operation of this online moderated site, please contact Greenville Utilities at 252-329-2175.
