10/21/2026
For many of our neighbors, being seen as a full person before being seen as a case is part of what healing looks like.
Ana, our Director of Case Management, will tell you that the paperwork is never the whole story.
Every day, she helps neighbors navigate housing applications, benefits, mental health referrals, and countless forms that can feel overwhelming when you’re already carrying so much.
But if you asked our neighbors about her, they would tell you she remembers their story. They’d tell you she checks in. They’d tell you she makes them feel seen long before she starts asking questions.
For many, feeling seen can be its own form of healing. Ana gets that in her bones. And every day, she brings it to the table.