911 Hutchinson-Reno County Emergency Communications

10/18/2026

As First Responders, heartbreaking events such as the one that occurred in Wichita today are never easy to process. From the Call Taker who receives the initial call, to the Dispatcher coordinating resources and monitoring the radio traffic, to the responders at the scene; these incidents affect everyone involved.

These events never become easier, and their effects can be felt long after the immediate response has ended.

Hutchinson-Reno County Emergency Communications extends our deepest sympathies to Sedgwick County Dispatch, Sedgwick County EMS, Wichita Fire Department, Wichita Police Department, and every agency that responded.

From our First Responder family to yours, please know that our hearts are with you and you are not alone during this difficult time.

To the McPherson Community, we extend our heartfelt support as well. Tragic events affect not only First Responders, but also the communities we serve. We see your pain and are sending strength, compassion, and support to everyone impacted.

10/07/2026

We hope to see you there!

09/23/2026

Our sights are set on 1st place next year!

09/08/2026

Apply using the link: https://hutchgov.applicantpro.com/jobs/

At HRCEC, we pride ourselves on our commitment to employing cutting-edge technology and industry-leading practices to serve 39 agencies within Reno County. As a telecommunicator, you'll be the crucial first point of contact, playing a pivotal role in emergency situations.

08/26/2026

Congratulations to Hutchinson Fire HFD on re-accreditation. It takes a lot of hard work and dedication at all levels of the department to achieve this honor. We are proud to work with this amazing group!

The Hutchinson Fire Department has been re-accredited by the Center for Public Safety Excellence (CPSE) and the Commission on Fire Accreditation International (CFAI). This accreditation runs through 2031 and is part of HFD’s continuing efforts to support and improve the City of Hutchinson and it’s citizens.

08/15/2026

💛💛Feeling the love and gratitude💛💛

05/24/2026

🚑 Some special treats delivered to some special people during EMS Week! Thank you for all your hard work!! 🚑

05/05/2026

We’re excited to announce that Tate and Brittany have been promoted to supervisors! Their leadership, dedication, and innovative thinking have been key to our success. Join us in congratulating them on their well-deserved promotions!

04/18/2026

As we close out Telecommunications Week, we want to say thank you to everyone who supports our team along the way.

To our families and friends, thank you for standing beside us. We know the work our crews do often takes time away from the people and moments that matter most, and sometimes means missing holidays, special events, and everyday time at home. Your patience, encouragement, and support mean more than words can say. Without our family and friends, our team would not be as strong as it is.

We also want to thank the agencies we serve and work alongside every day. Your partnership, trust, and teamwork are such an important part of what we do. It takes all of us working together to keep this train moving safely down the tracks. If even one piece is missing, the train can slow down, break down, or come off the rails. But when we all do our part, we are able to provide the best service possible.

Together, we are proud to serve the citizens of Reno County, as well as all those who visit and travel through our community.

And with that, we would like to close out the week with some fun pictures of our team celebrating one another and the hard work they do each and every day.

04/18/2026

As we come to the end of Telecommunications Week, we have to recognize the engineer and conductor of our train. They may say this week is not about them, but about the teams on the floor and behind the scenes doing the hard work. While that is true, they are the ones helping keep this train rolling steadily and staying on the tracks every single day.

Please meet our wonderful engineer, Mackenzie.
Mackenzie is always bringing forward great ideas to improve and motivate our team. She helps push our center forward by looking for ways to strengthen operations, encourage growth, and support the people who make this work happen. Her leadership, energy, and commitment help create an environment where our team can keep learning, improving, and serving with excellence. We are grateful for the vision and encouragement she brings to our center.

Last but certainly not least, meet our train conductor, Stacie!
Stacie knows the ins and outs of the dispatch center because she has truly walked in our shoes. Her journey from dispatcher, to supervisor, to assistant director, and now director gives her a deep understanding of the work, the challenges, and the dedication it takes to serve in this field. She helps keep the wheels greased so that our train cars full of dispatchers and Quality Assurance team members can do their jobs each day. Her experience, leadership, and steady guidance help keep our center moving in the right direction, no matter what the day may bring.

Both Mackenzie and Stacie play an important role in giving our team the tools, support, and leadership we need to succeed. With both of them helping lead this train, they make it possible for us to be a strong team, provide excellent service to the agencies we serve, and deliver the best care possible to the citizens of Reno County.