Embark EMR

Embark EMR Update: Major Bug Fixes and Exciting Improvements!

Hello Embark EMR Community,

Last month, we launched a completely rebuilt version of Embark EMR. While this new version brought exciting changes, it also introduced a variety of unforeseen bugs and issues, many resulting from unexpected data variations. Our team has worked tirelessly to address these challenges, and we’re thrilled to share the improvements with you. Here are the key updates and fixes:

1. Calendar Scheduling Improvements: Previously, the entire practice’s calendar loaded at once, making navigation difficult for group practices. Now, the calendar automatically filters to the logged-in provider, enhancing load times and simplifying usage. This makes scheduling faster and more intuitive.

2. Schedule Table Filtering: The schedule table offers an alternate view of appointments. Before, all appointments (including recurring ones through 2026!) were displayed, making navigation cumbersome. Now, the schedule is filtered by default to show appointments up to today's date. You can adjust this filter in the search bar to view future dates, providing a streamlined experience.

3. Billing Enhancements: We’ve overhauled the billing table to improve clarity and usability, with even more improvements in progress. This lays the groundwork for integrated payment processing, coming soon thanks to your valuable feedback.

4. Superbill Template Restoration: Generating PDFs for client superbills is back! Simply navigate to Billing -> Generate Superbill -> View Superbill for the relevant client. A "Download PDF" link at the top of the page allows for easy exporting.

5. Note PDF Generation: You can now generate PDFs for all note templates, including appointment notes, evaluations, progress/discharge notes, GFEs, and more. Click "Download PDF" next to the desired note template, preview the document, and select "Generate" at the top of the page.

6. Data Re-Migration: Some users missed notifications about the migration to the new platform, leading to missing records for entries made post-migration. We are re-migrating this data to ensure nothing is lost.

7. Email Restoration: We worked with AWS to restore email notifications, resolving issues with password reset emails. If you previously experienced difficulties receiving emails, this should now be fixed.

8. Client-to-Admin Correction: Some users were mistakenly classified as clients instead of providers during data migration, often due to test clients created with provider emails. We’ve identified and corrected these accounts. If you still notice discrepancies, please contact us.

9. Additional Fixes and Improvements: Numerous other behind-the-scenes adjustments have been made to enhance platform stability and performance.

We are actively addressing remaining issues and deeply appreciate your continued feedback, empathy, and support. Your insights have been invaluable in helping us refine Embark EMR and deliver the best possible experience.

Thank you for being part of the Embark EMR community! Please reach out if you encounter any further issues or have suggestions.

Warm regards,

Cory & the Embark EMR team

🌟 Announcement: New Legal Gender Options at Embark EMR 🌟

We're committed to making Embark EMR inclusive and adaptable to evolving legal and insurance standards. We're excited to announce that "X or Non-Binary" is now available as a legal gender option!

Historically, insurance companies only recognized Male and Female. However, recent legislative changes in several states now mandates Gender X as an option for official documentation.

This update reflects our commitment to supporting all clients and ensuring our platform evolves with the needs of the communities we serve. Thank you for being part of the Embark community. Together, we're building a more inclusive future. 🌈

Important Announcement! The new platform is ready!!!

Dear Embark EMR Community,

First and foremost, we want to extend our heartfelt thanks for your continued support and trust in Embark EMR. Your engagement and feedback have been instrumental in the evolution of our platform.

When Embark EMR was first developed to support my wife's private practice, our goal was simple: to provide a cost-effective and simple EMR solution. Fast forward three years, and thanks to your support, Embark EMR has grown beyond our wildest expectations. We've seen remarkable advancements and capabilities emerge, and we’re incredibly proud of the community that has grown with us.

To continue providing you with the best possible service and experience, we are excited to announce that we have invested in a complete rebuild of Embark EMR in a modern environment. This significant upgrade will enhance the overall user experience, increase speed, and expand our capabilities.

Scheduled Maintenance Notice: Please be aware that to facilitate this transition, Embark EMR will be temporarily unavailable from December 21 to December 22. We appreciate your understanding and patience during this period. You will still have access to the EMR, but updates may not be saved/migrated during this period.

To help you navigate the changes, we have prepared a comprehensive user guide, available at Embark EMR User Guide. Additionally, we encourage you to view a high-level walkthrough of the new platform here.

Get Involved: Starting in the new year, we will host a series of "office hour" sessions to showcase the new features and demonstrate the capabilities of the updated Embark EMR. Stay tuned for announcements on these interactive sessions and a series of informative videos. A great way to stay connected is with the Embark EMR User Community on Facebook.

Feedback and Support: We understand that transitions can come with challenges, including potential bugs. Should you encounter any issues, please use the new "Bug" button located in the left-hand menu to report them. For any questions or additional support, do not hesitate to contact us at [email protected].

Thank you once again for being a vital part of the Embark EMR family. Your active participation and feedback are what drive us to keep improving and innovating. We are excited to embark on this new chapter with you and continue enhancing your experience with our platform.

Warm regards,

Cory Nation
Founder, Embark EMR

To continue making Embark EMR an inclusive platform for all, we've removed "preferred" from pronouns on forms.

Getting these messages makes everything so worth it!

Thank you everyone!

Update on Platform Upgrade
Completing data migration scripts and final platform encryption!

Fee Announcement
Embark EMR will assess a $0.00 fee for arbitrarily using the color blue.
No additional fees at this time.

Success isn't just about hard work—using the right tools makes all the difference.

Did you know that Embark EMR has a maternity leave program?!?!
If you have a new addition to your family and have a contractor handle your caseload while away, the contractor will receive a free license to Embark EMR. Focus on what matters most! 🥰

Maternity Leave Program Introducing the Embark Maternity Leave Program, designed to support private practitioners during one of life's most significant moments—welcoming a new baby

Embark EMR has a new face - meet Zac! With over a dozen years of experience in marketing and sales, Zac's excited to join the Embark EMR team. As a parent of an autistic son, he's passionate about contributing to the healthcare industry and raising awareness. Originally from Indianapolis, Indiana, Zac enjoys running, CrossFit, soccer, attending concerts, and traveling.

Zac will be managing all things customer success and helping make Embark even more engaging.

Squashing rumor of Embark EMR raising its rates after the new version is released.

We're staying at $20/month!!!
😁

Absolutely elated to introduce you to Embark EMR's newest team-member - Kalyn!!! Hailing from upstate NY, Kalyn had a decade-long career in sales before pivoting to the mental health field. Currently, Kalyn is pursuing graduate studies in mental health counseling and is passionate about creating content that resonates with others.

Kalyn joins Embark to help guide our social media and engagement strategy.