City of Indianapolis - Department of Business and Neighborhood Services

City of Indianapolis - Department of Business and Neighborhood Services

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Welcome to the Department of Business and Neighborhood Services Official page! Stay up to date on the latest BNS news and events.

The mission of the Department of Business and Neighborhood Services (DBNS) is to protect and improve the quality of life of persons in the City of Indianapolis.

Photos from Citizens Energy Group's post 06/05/2026
05/27/2026

Heads up! On Friday, our public-facing lobby will close early, at 2 p.m. The early closure will allow for repairs and maintenance of the space. We apologize for any inconvenience.

The lobby will resume regular hours on Monday, June 1, when it will be open from 9 a.m. to 4 p.m. In the meantime, you can contact us by calling 317-327-8700. You can also visit our website for more information: https://www.indy.gov/agency/department-of-business-and-neighborhood-services

Thank you for your patience and understanding!

05/27/2026

Indianapolis! We’re partnering with the Indianapolis Indians for tonight’s game against the Iowa Cubs, in honor of Mental Health Awareness Month!

Catch our Division of Behavioral Health on the Victory Field Stadium Concourse throughout the May 27th game and learn more about how you can help spread awareness of, and promote, mental wellness. 💚

05/27/2026

We'll be there with other City of Indianapolis folks to talk about all things environmental. We hope to see you there!

More information here: https://www.earthdayindiana.org/

Photos from IndyGo's post 05/25/2026
05/25/2026

Pools and Splash Pads Update! Due to the rain we’ve had this week and the rain in the forecast today and this weekend, most Indy Parks pools will be opening on or around May 30. The only outdoor pools open this weekend will be Brookside, Ellenberger, and Northwestway. The heavy storms we saw this week led to runoff that impacted the water testing, which is done with the Marion County Health Department.

We anticipate having 13 pools open next weekend, including our three indoor pools. You can find the list of those pools and our open splash pads on our website here: parks.indy.gov/programs/poolsandsplashpads

05/25/2026

DBNS is closed today in honor of Memorial Day and those who have served. We will resume normal operating hours tomorrow, May 26.

05/14/2026
05/13/2026

Two years ago, we broke ground on what would become a state-of-the-art animal shelter. Today, we celebrated the new shelter with a ribbon cutting. ✂️ Sully the dog—who is available for adoption!—even helped.

The new shelter is more than twice the size of the old one and includes indoor/outdoor kennels, 12 dog runs, two "catios," a medical suite, a hospital-grade surgery room, and so much more. Every measure was taken to ensure the shelter was designed for the animals in Indianapolis Animal Care Services' care. 🐈‍⬛🐕

We are grateful for everyone who helped make the new shelter possible. It was an honor to oversee this vital project from beginning to end. In many ways, the new shelter seerves as a final parting gift from DBNS to IACS, which is now its own independent agency.

Special shoutout to Mayor Joe Hogsett, the Indianapolis City-County Council, Friends of Indy Animals, AFSCME - Local 725, JS Held, F.A. Wilhelm Construction Company, Inc., krM Architecture+, and all the dedicated staff and volunteers at IACS. We also want to thank the Nina Mason Pulliam Charitable Trust, Indianapolis Colts, and the Lilly Endowment for their contributions to Friends' capital campaign. This was a joint effort, and today was a day worth celebrating. ❤️

05/13/2026
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Location

Telephone

Address


200 E. Washington Street Suite 107
Indianapolis, IN
46204

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 12pm - 5pm
Thursday 8am - 5pm
Friday 9am - 5pm