Indiana Office of Utility Consumer Counselor

“I greatly appreciate the opportunity to participate in Tuesday’s meeting. The Chairman’s invitation for me to not only attend but participate in the inquiry ensured a variety of perspectives and a thorough questioning of the five major investor-owned utilities. The regulatory process works best when everyone participates, and this is why I am encouraging consumers to attend the IURC’s listening sessions or provide written public comments to [email protected]. It is essential that customers speak up! We all must work together to advocate for affordable, transparent bills.” – Indiana Utility Consumer Counselor Abby Gray



IURC Listening Session Info:https://www.in.gov/iurc/files/Release_IURC-listening-tour_3.20.26_FINAL.pdf

Hoosier families have had enough.

Watts measure energy.
Lumens measure brightness.
It's important to look at both.

Learn More: https://www.energy.gov/.../ligh.../lumens-and-lighting-facts

Check the temp on your water heater!

In most cases, 120 is high enough.

A ceiling fan can help you save energy in the winter. Set it to a low speed and make sure it turns clockwise. Get other energy efficiency ideas: http://www.in.gov/oucc/2397.htm

How can a dollar bill help you save on your energy costs? Close the refrigerator and freezer doors on it and give it a tug. If it slides out easily, your gaskets are loose and wasting energy.

Ice and snow can cause power outages. Prepare now: charge phones, keep flashlights ready, and know how to open your garage door manually.

More outage safety tips at getprepared.in.gov.

Watch out for energy vampires!!

Consumer advocates call rate hikes in AES settlement unnecessary A utility advocacy group said a new settlement between AES Indiana and city officials unfairly places too much ratepaying burden on residential customers.

👏👏👏

https://indianacapitalchronicle.com/2025/09/10/states-ratepayer-advocate-recommends-denial-of-aes-200m-increase-request/

This is exactly why Abby Gray was the right choice for OUCC commissioner.

I appointed her just last week, and already she’s putting up a fight to reduce prices for ratepayers.