Town of Ingalls

11/02/2026

10/27/2026

Please be advised that leaf pick-up has been extended to November 5th and November 12th.

Thank you

10/27/2026

Trick and Treat hours are Saturday October 31st from 6:00pm to 8:00pm.

Happy Halloween!

10/20/2026

Dear Residents,

Please be advised that Heavy Trash pick-up is scheduled for Thursday, October 22nd.

Best Way has requested that any residents with items for pick-up call them at 765-649-7272 to notify them.

Please ensure you place your call by noon on Wednesday, October 21st to ensure your items are included in the collection.

Thank you,
Town of Ingalls

10/15/2026

The Town of Ingalls Water Utility continues to work with our payment processing provider to resolve ongoing issues with our online payment system.

During this time, we ask that customers make only ONE attempt to submit a payment, even if the system appears to indicate that the transaction was not completed. Multiple attempts may result in duplicate payments being processed.

If you are unsure whether your payment was successfully processed, please contact the Water Utility Department at 317-485-4321 before attempting another payment. Our staff will be happy to help verify your payment status.

We apologize for the inconvenience and appreciate your patience and understanding as we work with our payment provider to resolve these issues as quickly as possible.

10/13/2026

NOTICE: TEMPORARY RAILROAD CROSSING CLOSURES

The Town of Ingalls would like to notify residents and motorists that CSX Transportation is conducting scheduled maintenance and construction activities that will require the temporary closure of several railroad crossings throughout Town.

Current Closures:

Meridian Street Railroad Crossing

County Road 750 Railroad Crossing

Upcoming Closure:

Alfonte Street Railroad Crossing

Once work is completed at Meridian Street and County Road 750, crews will move to the Alfonte Street crossing, which will then be temporarily closed.

Anticipated Completion: October 17, 2026

Motorists are encouraged to plan alternate routes and allow additional travel time during these closures. Please use caution when traveling near active construction areas.

We appreciate everyone's patience and understanding as CSX completes these necessary improvements. Please note that the schedule is subject to change based on weather and construction progress.

10/13/2026

IMPORTANT UPDATE: WATER UTILITY ONLINE PAYMENTS

The Town of Ingalls Water Utility online payment portal is back up and running!

However, the Quick Pay feature is still temporarily unavailable. Customers wishing to make a payment online must log in using their account username and password.

Payment Options Available:

Online: Payments can be made through the customer portal using your username and password. Quick Pay is unavailable at this time.

By Phone: Customers may call our office at 317-485-4321 to make a payment over the phone.

In Person: Payments can be made at the Town of Ingalls Water Utility office, located at 308 N. Meridian Street, Ingalls, IN, during regular office hours of 9:00 AM – 4:00 PM.

Overnight Drop Box: For your convenience, an overnight payment drop box is available inside the entrance of the Town office for payments made outside regular business hours.

Important Automatic Payment Update:

We are processing scheduled automatic payments (AutoPay) today, Tuesday, October 13, 2026. Customers enrolled in AutoPay do not need to take any additional action.

IMPORTANT: NO LATE FEES

Due to the recent interruption in payment services, late charges will NOT be assessed on Tuesday, October 13, 2026.

We appreciate your patience and understanding as our software provider continues working to restore all payment features.

We will provide additional updates as they become available.

Town of Ingalls Water Utility

10/11/2026

IMPORTANT NOTICE:

WATER UTILITY BILLING & PAYMENT UPDATE

The Town of Ingalls Water Utility is currently experiencing a temporary interruption with our billing and payment processing system. Our software provider is actively working to resolve the issue and restore normal operations.

During this time, our online customer payment portal will remain unavailable until the necessary updates have been completed and the system is fully operational.

Important Information for Customers:

No Late Fees: No late fees or penalties will be assessed on customer accounts during this interruption.

Monday, October 12: Town offices will be closed in observance of Columbus Day.

Tuesday, October 13: We anticipate processing scheduled automatic payments, provided our billing system is operational.

Automatic Payment Customers: If we are unable to process automatic payments on October 13, we will notify customers of the revised processing date. No additional action is necessary at this time.

Online Payment Portal: We will notify customers as soon as online payment services have been restored.

We understand the inconvenience this may cause and want to reassure our customers that no one will be penalized for payment delays resulting from this interruption.

We are working closely with our software provider and will continue to share updates as information becomes available.

Thank you for your patience and understanding.

Town of Ingalls Water Utility

10/11/2026

Water Utility Customers…..

We want to let you know that our software company is actively working on a solution to the payment portal. At this time the payment portal is not working and unable to accept payments.

The customer web portal will remain offline until the fix has been fully applied and verified.

We will notify you as soon as it is back online.

We apologize for the inconvenience.

Thank you for your continued patience.

10/05/2026

Fall leaf pick-up will begin on Thursday, October 8th, and continue for four weeks through October 29th.

Residents are encouraged to review the leaf collection flyer for full details on bagging requirements and collection guidelines.

Please have your yard waste ready on your regular trash day, and remember that only paper yard waste bags will be accepted.

Thank you for helping keep Ingalls clean and beautiful this fall!